Lexmark 9500 series cartridge problem

By wmkellettjj2
Oct 7, 2016
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  1. I recently bought a used Lexmark X9575 multi-function printer. It worked perfectly for about eight months, then the printing started fading and getting white streaks, like it wasn't getting sufficient ink. I ran a couple of cartridge cleans, when that didn't rectify the problem I removed the cartridges and wiped the inkjet surfaces with a a damp cloth, as outlined in the user guide.

    Since performing this operation I have been getting a message about an alignment problem. I've tried removing the cartridges and reloading them into the clips but the message does no go away. I've tried new, non-Lexmark cartridges but to no avail. Currently Lexmark no longer offers any tech support for this model. Can anyone out there help me straighten this out?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "I have been getting a message about an alignment problem"... Have you run the alignment procedure?
    wmkellettjj2 likes this.
  3. wmkellettjj2

    wmkellettjj2 TS Rookie Topic Starter


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