Hi
I have followed "8-step Viruses/Spyware/Malware Preliminary Removal Instructions" and I am now posting to check to see if everything is fixed.
Problems I was having include:
Firefox
Pop up internet windows trying to access other websites through firefox.
Constant Crashing of Firefox when I want to access sites for removal information.
New Program appeared
Sav.exe (looks exactly like the windows security centre)
A.exe
both disabled through msconfig startup
A few "various character named".exe files showing up in temp folder and having to be stoped through task manager.
Window Security Alert in taskbar showing automatic updates are disabled
Automatic updates have been disabled. Under system / automatic updates everything is greyed out. When accessed through services it can not be turned on. I have been able to fix this since running the scans.
Computer seems faster and running back to normal. Did I get everything?
Thanks in advance
Amanda
I have followed "8-step Viruses/Spyware/Malware Preliminary Removal Instructions" and I am now posting to check to see if everything is fixed.
Problems I was having include:
Firefox
Pop up internet windows trying to access other websites through firefox.
Constant Crashing of Firefox when I want to access sites for removal information.
New Program appeared
Sav.exe (looks exactly like the windows security centre)
A.exe
both disabled through msconfig startup
A few "various character named".exe files showing up in temp folder and having to be stoped through task manager.
Window Security Alert in taskbar showing automatic updates are disabled
Automatic updates have been disabled. Under system / automatic updates everything is greyed out. When accessed through services it can not be turned on. I have been able to fix this since running the scans.
Computer seems faster and running back to normal. Did I get everything?
Thanks in advance
Amanda