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Maxtor basic hard drive cannot be seen by my computer

  1. Hi,
    I have the MAxtor Basic 1TB hard drive with data of about 500gb. I was in the process of backing up on McAfee Online Back when all of a sudden the hard drive started squeaking and now cannot be recognised by any of my computers.

    I have changed cables, changed computers but no avail It is not seen by any of the data recovery software as well.

    On the Disk Management it shows aS DISK 5 Unknown and when right click it tells me to initialise it and when I say yest it says...I/O Device Error.

    When I go into the Device Managerit is listed under Disk Drives and says Device Working Properly.

    Any help as to how I can get it up and running or have I lost all my information...omg?

    Please help.

    Many Thanks.
  2. ITLogicSystems

    ITLogicSystems TS Booster Posts: 28   +7

    From personal experience I have had a hdd (hard disk drive) do the same thing. After trying it in multiple PCs and two different Macs, it was hosed. Keep in mind... "the failure rate of hard drives is 100%, it's not a matter of IF your hard drive will fail, but when..." My advise: if the data on that hdd is that important, send it away for data recovery. It's not cheap, but can you put a price on the value of your data?!

    Here is a list of data recovery companies that either I, or my customers have had success with. Sorry for the problem with the drive, but hopefully this will help. Take care!

    CBL Data Recovery Technologies, Inc.
    New York, New York
    CBL Data Recovery Technologies
    200 Business Park Drive
    Armonk, NY USA 10504
    toll free: 1-800-551-3917

    DriveSavers Data Recovery, Inc.
    400 Bel Marin Keys Boulevard
    Novato, California, USA 94949-5650
    Toll Free: 800.440.1904
    Bay Area: 415.382.2000
    Fax: 415.883.0780

    SalvageData Recovery Lab Inc.
    76 Progress Drive
    Corporate Park
    Stamford, CT 06902
    Toll Free: 800-970-7188

    OnTrack Data Recovery
    Kroll Ontrack
    9023 Columbine Rd.
    Eden Prairie, MN 55347
    Toll Free: 800-872-2599
    Phone: 952-937-5161


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