Minidump Problem

[amitkumars]

Hi,

I am Amit. From last few days we are facing a problem related to MiniDump in Windows 2000 Professional based PC. We are using SP4 of Windows PC. This PC restart silently without any warning at any point of time in a day.After this when PC restart it shows an error in the System Event manager and it creates a dump file in the C:\WINNT\Minidump\ folder.

Error source ="Save Dump"
Error description in System Event Manager= "The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0xa9d60a3f, 0xa94f7878, 0xa94f7574). A dump was saved in:C:\WINNT\Minidump\Mini072307-02.dmp”.


It happens 3-4 times in a day.

I am attaching minidump files with this mail . This may help you to identify the problem.

Please help us as soon as possible and let us know the solution.


Thanks & Regards

Amit Kumar Saxena

 

[Po`Girl]

One dump says s3gnbm.sys (S3 ProSavageDDR graphics controller),

with a bugcheck of 50 - defective memory (including main memory, L2 RAM cache, video RAM),incompatible software.

the other dump says ntoskrnl.exe (OS kernel) with a bugcheck A - bad driver,faulty or incompatible hardware or software (Duh !)

Possible solutions -

1.Download the latest video driver HERE

2.Test your RAM with memtest HERE If it`s faulty,get new RAM

 

[amitkumars]

Thanks

Hi dear,

Thank you very much for you support. Now i will implement this and let you know about it. But can you tell me what tool you used to find the problem...

Thanks

AMit

 

[Po`Girl]

No,it`s classified information.

Oh alright then,see HERE

 

[Tedster]

learn how to read minidumps: https://www.techspot.com/vb/topic31341.html