Hey guys, My internet provider has just recently been switched to Time Warner Cable. They came by and hooked everything up to my desktop and my internet worked for that day. The next day, I had to call technical support and road runner services because my computer says I'm connected, but I'm not sending nor receiving any packets. Road Runner took me through Device Manager where I noticed a big yellow question mark near Other Devices/Network Controller. Also, after going through my Network Connections; there's no Local Area Connection listed. The techs responded that they couldn't help me unless I fixed my computer software. I have already tried going through Computer Management and checking Plug And Play Services & RPC Services. Any other suggestions are much appreciated! (( I'm currently working off of my laptop because I can't get online with my desktop. Any requested information would just be done by my usb flash drive. )) Thank you so much for your time!