Modem not being detected

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Refer directly above (ironically Tmagic650 just posted it again)

I'm answering a PM from tmm5899 by the way
 
modem not detected

i found out by running belarc advisor program that it is a motorola modem does anyone know a program that would give me the model number so i don't have to take the modem out of the computer i ran the program belarc advisor
 
Take the computer to someone qualified to open and remove the modem. This task takes 5 minutes. How many days have you taken? The modem may be bad and needs to be replaced anyway
 
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