my computer does not reconize

By Natein
Apr 21, 2006
  1. i just bought an HP photosmart camera and am trying to tranfer pictures to my computer. Ive followed all the directions and it wont reconize the dock, the camera model is R927xi digital camera with dock. It says I need a driver that supports this device, but i cant find anything. troubleshooting wont help and the website wont help. Can somebody help me?
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go HERE and click on your Windows OS.

    Regards Howard :wave: :wave:
  3. Natein

    Natein TS Rookie Topic Starter

    Hi, and ive already tried that... it didnt work
  4. Peddant

    Peddant TS Rookie Posts: 1,446

    Make sure you fully uninstall the software,before reinstalling.HERE if you haven`t already done so,of course.
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