I have had my laptop for around a year and it has always connected to the internet both wirelessly and through the cable. Suddenly, for no apparent reason, about a week ago it stopped working.
All that I had done was turn on my "Guest Account" and download Skype. It worked for a few minutes after this and then stopped completely- if I hovered over the wireless connection on the bottom right of my screen, there is a big red cross and it tells me that there are no wireless networks available in the range.
We have another laptop which we use from the exact same location within the house and this connects no problem, it also finds another 7 or so wireless networks in the neighbourhood.
I know that there is not a problem with my router/modem as I can connect via my other computer. I have not done anything to the laptop except the installation above- I tried uninstalling this and turning off the Guest Account but still no joy.
I looked at other posts on here and tried some of the things suggested but still no joy.... I thought I would try to be clever also and think I have actually made this worse so that it is now beyond repair!! I know with most computer based things, uninstalling and reinstalling it can work... tried this and have now uninstalled my wireless network...cannot now find where it is to reinstall!
If you are able to give me suggestions to fix this, please treat me as a novice as although I know some things about computers, I really don't know enough to decipher some of the more technical terms! Thanks in advance
All that I had done was turn on my "Guest Account" and download Skype. It worked for a few minutes after this and then stopped completely- if I hovered over the wireless connection on the bottom right of my screen, there is a big red cross and it tells me that there are no wireless networks available in the range.
We have another laptop which we use from the exact same location within the house and this connects no problem, it also finds another 7 or so wireless networks in the neighbourhood.
I know that there is not a problem with my router/modem as I can connect via my other computer. I have not done anything to the laptop except the installation above- I tried uninstalling this and turning off the Guest Account but still no joy.
I looked at other posts on here and tried some of the things suggested but still no joy.... I thought I would try to be clever also and think I have actually made this worse so that it is now beyond repair!! I know with most computer based things, uninstalling and reinstalling it can work... tried this and have now uninstalled my wireless network...cannot now find where it is to reinstall!
If you are able to give me suggestions to fix this, please treat me as a novice as although I know some things about computers, I really don't know enough to decipher some of the more technical terms! Thanks in advance