Hello,
I have been having trouble with my PC for a week now. It has been refusing to properly turn on and work. When I turn it on it takes around 10 minutes to show the login screen and sometimes it doesn't even show it. When it finally boots up, I can't do anything with it because it's non-responsive. I can move the mouse but virtually anything I click stops responding so there is no way I am able to do a virus scan or post logs or anything like that. Today I tried turning it on in safe mode and it took around 20 mins to boot up and when it did I only got a black screen that said safe mode and I couldn't do anything there either. Is there anything I can do to fix my PC? Thank you in advance for your replies. I will continue waiting for safe mode to boot in order to try and get the logs.
I have been having trouble with my PC for a week now. It has been refusing to properly turn on and work. When I turn it on it takes around 10 minutes to show the login screen and sometimes it doesn't even show it. When it finally boots up, I can't do anything with it because it's non-responsive. I can move the mouse but virtually anything I click stops responding so there is no way I am able to do a virus scan or post logs or anything like that. Today I tried turning it on in safe mode and it took around 20 mins to boot up and when it did I only got a black screen that said safe mode and I couldn't do anything there either. Is there anything I can do to fix my PC? Thank you in advance for your replies. I will continue waiting for safe mode to boot in order to try and get the logs.