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New images cannot be previewed issue

By Test2007 ยท 23 replies
Nov 20, 2016
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  1. A recently new issue has come across and I have checked everything to be sure the settings are correct:

    You can see clearly that older images show thumbnail previews, but the new image that was created 2 hours ago, shows up as a default flower icon. What is the deal here? This happens with any file type!
  2. Test2007

    Test2007 TS Rookie Topic Starter

    The issue got worst, I cleared out the drive as much as possible and did disk cleanup, now images that did work, no longer show previews themselves. I am not going to install windows new again, so if this is the only option. Close thread. There must be something else broken here? Maybe a Service is disabled? Permission?
  3. jobeard

    jobeard TS Ambassador Posts: 10,880   +903

    Looks like you lost your copy of Photoshop - - can you still open the application?
  4. Test2007

    Test2007 TS Rookie Topic Starter

    My photoshop works fine, I am talking about thumbnail views in exploerer, they no longer work...
  5. jobeard

    jobeard TS Ambassador Posts: 10,880   +903

    You've shown screen shots of *.PSD which are the photoshop files which lead to the comment.
    rebuild your icon database.
  6. Test2007

    Test2007 TS Rookie Topic Starter

    Clearly you are no where near a computer expert if you cannot even look at an image properly. You can clearly see aside from the photoshop files, that there are also the Flower Icon images which are Windows Image Viewer. On top of that, if you have photoshop and work fine that isn't the issue. I know they work fine, the images are not corrupted and can be edited just fine. The issue is that the images do not PREVIEW in Windows Explorer!

    However, if you were anywhere near an expert with 9000 posts coming into my thread about this you would already know this. Somehow I don't even know how you are even helpful.

    Since clearly you are not, I have to become the expert for a minute:

    There are two screenshots that I have provided on that day (the issue has no resolved yet, but I figured I am better of ignoring it and re-installing windows later again). One of them shows that I have PNG files that preview in Windows Explorer? What does this do? Why it makes it easier to see what you are about to open before even opening it. Very handy for windows users! But you already knew that right?

    Moving on, the second image shows the exact same images before, however this time, no preview appears. Now of course PSD formats are not going to preview. These are not standard files windows can read to preview. But you already knew that Didn't you? You also already knew that PNG, BMP, and many standard forms can be previewed in thumbnail view in Windows, right?

    So either you do not have Windows OS, or you are completely complainant, and that pisses me more off than the actual attempt of trying to find a solution. Observe your surrounding and what you were given before you type.

    "You've shown screen shots of *.PSD which are the photoshop files which lead to the comment.
    rebuild your icon database."

    I have shown screenshots of not just *.PSD, feel free to prove me wrong, but my eyes work fine and I see .png and more! I hope you don't have a masters in computer science...

    Now anyone with intellectual responses can help me? If not, close this thread. Wasteful community.
  7. jobeard

    jobeard TS Ambassador Posts: 10,880   +903

    Please excuse me and check the box that says ignore this user - - I've done correspondingly
  8. captaincranky

    captaincranky TechSpot Addict Posts: 12,761   +2,432

    @jobeard I've always shied away from clicking,"apply to all folders", it has always seemed too unpredictable, especially with regard to file display options.

    Moving on, I think you should entreat the mods to lock this thread for you, and change this users name to "banned". C'mon, be a sport and don't make all of the rest of us click, "ignore".
  9. Test2007

    Test2007 TS Rookie Topic Starter

    I asked for help regarding the thumbnail view issue as quoted here:
    However I get this these responses, explain the context on how that even fits?

    Question answers itself: http://I.imgur.com/xF2n2w0.jpg
    Photoshop works fine, since its open in this image! However, this was not the issue, or am I wrong? Was my sentence structure implying I had Photoshop issues or Windows thumbnail issue and needed help for that?

    He responds with Photoshop again, Why is everyone hung up about my Photoshop!? The thread title doesn't even pertain to it...

    Did I not write english correctly? Because I deliberately stated I need help with the thumbnail issue in Windows Explorer? Please enlighten me and correct me if I am wrong but I believed we all were on the subject of trying to fix my thumbnail issue, not my photoshop?

    If anyone paid some attention to the image posted you can see that icons work fine, it was the previewing of images which windows and I am sure Linux/Mac can do the same if its a known file format. PSD is blatantly obvious as to why its an icon and not a preview. That is why I got pissed off, because I am pretty sure I made that pretty clear I needed help on a different subject other than photoshop...however, I do have my doubts now if that was a misunderstanding in my original post?
  10. captaincranky

    captaincranky TechSpot Addict Posts: 12,761   +2,432

    Well junior, sometimes it's not what you say, bit's how you say it. And trust me, your delivery needs a major overhaul.
    I shouldn't have to explain anything to you. If JB's first impression wasn't correct, and assuming you hadn't taken the tack you did, then he would have continued to work on it with you.

    How so? Windows explorer will open jpeg and tiff (?) files, but not .psd. You need "Adobe bridge for that.
    Well, I have a codec directly from Nikon which allows me to open their RAW files directly in Windows Explorer!

    Well, JB has been here a whole lot longer that you certainly, and has helped a whole lot of people. You, are but a "rookie" supplicant, perhaps landing here after you've possibly alienated people with this same question at other forums.

    Ironically, in this case, no! "English" is always capitalized, regardless of its position in a sentence.

    Quite frankly, I haven't a clue what cleaning up space on the HDD was supposed to accomplish anyway. Unless you were getting messages telling you the drive was full.

    OK, I've never encountered your issue before. Thus, I'm not likely to have a solution on the tip of my tongue. My only guess is, you've somehow managed to get the wrong display option applied to all folders. Or possibly an infection. But yes, I do agree that Windows Explorer won't display a .psd image, only an icon. It won't produce an image from an .flv file either, but I digress.

    Anyway, if it "walks like a duck, quacks like a duck, it's, a duck". IMHO, the same is true of internet trolls.

    I have enough grasp of the English language to make a point, without all the tantrums, condescension, and theatrics. I kindly suggest you make a point of developing a similar skill.
  11. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +419

    Umm... Delete Thumbs.db and refresh the folder?

    /I'm here because this thread was reported to the moderators - might have the solution though.
  12. captaincranky

    captaincranky TechSpot Addict Posts: 12,761   +2,432

    Well, I suppose you could simply drag the "thumbs.db" file to the recycle bin, argue about throwing it away with Windows, then throw it away anyway. Then simply open and close the folder and all should be right.

    However, the TS complained of it, "now affecting all folders on the computer". Which indicates, (in my wild guess, of course), that somehow an, "apply to all folders" command has been issued.

    Now, if inside the Windows folder itself, there is a separate folder which affects all thumbnail displays across all folders. I do not know of it, nor do I know how to rebuild it.

    PS, you have more patience than me, but I suppose that's how you've been able to deal with me over the years. :shrug:
    SNGX1275 likes this.
  13. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +419

    Ah, admittedly I gave very few cares so I super skimmed the replies. Suppose could clear the file association in the Default Programs control panel. Now that I look at this a bit more, it seems Jobeard was essentially saying that to begin with by rebuilding icon cache (thumbs.db), and then it with you and file associations. So I guess I have nothing to contribute other than OP has been exceedingly 'rude'.
  14. captaincranky

    captaincranky TechSpot Addict Posts: 12,761   +2,432

    Well, you do have "the padlock". ;) :cool:

    ADDENDUMB: FWIW, I have never seen a working copy of Windows refuse to show thumbnails.

    This is accomplished under the folder toolbar > "view". So, I routinely use that for times when Windows doesn't really connect with what I want in the way of a display style.

    For example, Windows will essentially ignore the "refresh" command with thumbnail folders, unless you change the "view" to "list". Then it will place objects into alphabetical order. After that, all you need do is go back to "thumbnails", and you're gold, the folders are alphabetized.

    As far as a dead or unnecessary "thumbsdb" file goes, sometimes I run into a "zip within a zip", with a random image and thumbs file. I chuck the photo and thumbs file, then open the zip into the same folder. Lo and behold, I get thumbnails, supplied by the zip contents and view selection. I could get a list, or filmstrip, or three different size icons as well. My choice.
    Last edited: Dec 3, 2016
  15. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +419

    I do :) But I don't see any real rule violations here. Plus I have not seen OP saying he did rebuild icon cache/delete thumbs.db or do anything with file associations. At this point I'm not sure OP would reply even if that was the fix, so the thread may essentially 'self lock'.
  16. jobeard

    jobeard TS Ambassador Posts: 10,880   +903

    I might have made other suggestions and there is a methodology to debugging, but with the rash comment, I elected to just abandon the OP and let other have that joyous experience of " I know better " - - fine by me.
    SNGX1275 likes this.
  17. captaincranky

    captaincranky TechSpot Addict Posts: 12,761   +2,432

    Like a sphincter after a poop. How's that for a "file association? :rolleyes:
    jobeard likes this.
  18. Test2007

    Test2007 TS Rookie Topic Starter

    I already did this before, but I'll do it for the sake of (I am stupid and didn't do anyway).

    I have used Disk Cleanup tool to clear out the thumbs cache, as windows doesn't allow me to delete the manually. I get a permission access denied pop up. Probably for good reasons. Only known way I know to fully clear out the thumbs is by using disk cleanup. Results are below, they are now cleared, but still images refuse to show thumbnails.

    You can see no thumbnail cleaning appears in the list and images still show no previews:
  19. captaincranky

    captaincranky TechSpot Addict Posts: 12,761   +2,432

    OK, first off, I never even heard of Windows doing such a thing as you're describing. Will "Windows Picture Viewer" still open and display photos?

    You should at least follow this link, and check the file associations in control panel: http://helpdeskgeek.com/windows-7/remove-file-type-associations-in-windows-7/ I know the page says how to remove file associations, but you just need to find out what they are.

    Just as a desperation attempt, in folder options, why not click on the option "never show thumbnails, always show icons". Click apply, and then reboot. Go through the procedure a 2nd time, this time unticking the same box, click apply, and reboot again. Hey sometimes stuff gets stuck. Anything is worth a shot at this point.

    Here's another massive thread on the thumbnail issue: http://www.sevenforums.com/tutorials/10797-thumbnail-cache-clear-reset.html
    Last edited: Dec 5, 2016
  20. Yynxs

    Yynxs TS Addict Posts: 202   +70

    A couple things come to mind from this street urchin's post. First is: Why doesn't windows allow him/her/it to delete thumb.db? I get the warning message all the time, but it's a warning message, not a refusal.

    Second is, where is the list of running programs screenprint of ProcessExplorer? From the attitude and obvious procedural and problem description, he/she/it is not a tech but a user. There may be other programs running that are simply running away with GPU processing and he/she/it is looking at only one place and screenprinting one place instead of seeing if scroll up/down updates the first thumbs in the list or if last restore saved filled up the available free space.

    I would go on for a bit, like O/S and ver. or is the storage an aging SSD, and, (someone mentioned associations) not to even remotely mention if he/she/it checked to see if Adobe or Microsoft or some other program updated themselves after their last but before this view, but the long rant with attitude essentially just let me pass them on to someone who would get paid to tolerate them.
  21. captaincranky

    captaincranky TechSpot Addict Posts: 12,761   +2,432

    Well, I'm the sole user of my machines, I live alone, so there's ne pressing need for any passwords. For me, pressing the power button is tantamount to logging on as "administrator". Yet I'm still denied access to certain folders. Some of those are fake file paths, to allow XP programs to function properly. Others require a right click to, "run as administrator". Others require the used/admin to "take ownership"

    I believe you could lock out thumbnail display in "Group Policy" also. This would be a logged on admin's task. For the sake of argument, let's say you didn't want the kidz looking at your porn...

    As I said, I've never run into this issue with any Windows version. Partly I suppose, because I never set any all inclusive folder policy(s). I just let Windows, and my choice in the "view" selection column, ((is that XP only :confused: ), determine the folder's viewing destiny.

    FWIW, I have a practically necrotic eMachines, which will turn 12 in February. It very often is running with the CPU pegged @ 100%, yet I've still never lost thumbnail display, even when the C:/ drive was blowing up warnings about being almost full.

    I do however set folders with thousands of sub-folders loaded with images to display as a, "list", just so they will load somewhat expeditiously.

    As far as my continued participation in this thread goes, we were told "this forum is worthless" during the TS's original major tantrum.

    I've done some research on the topic, and offered links TO other forums, where I thought said "topic starter", could display his "people skills" to greater avail.

    I willingly admit I'm far from a tech or Windows expert, and usually provide color commentary in "News". What mostly fascinates me is the psyches, delusions, and demands of this current crop of "spoiled entitlement brats", and their bizarre "contemporary", system of values, beliefs, and perceived necessities.
    Last edited: Dec 5, 2016
  22. Test2007

    Test2007 TS Rookie Topic Starter

    Yes, I can still open and view pictures with any application such as PhotoShop, Paint, Photo Viewer. The images are fine themselves, it is Windows' Thumbnail viewer that is no longer working. I know about the file associations, but on a personal level, I have no reason to remove any associations. The associations are fine and I rather keep my settings as the are. I highly doubt that the association of filetypes has anything to do with being able to see thumbnail views?

    I attempted this 2 times, once before I posted this, and again just now. The result is the same, but as a side note I will take this picture for you:

    Seems like they do increase in size, but still the images I tend to look at do not appear.

    The GPU is a GTX 960 Graphics card, running pretty damn idle if you ask me. So I highly doubt my graphic card is being overused by Windows measly little Thumbnail generating or other applications of sorts.

    I use and SSD, and it isn't even 4 months old yet, I run games on it and they load fast, windows loads fast, the issue only started as I posted this thread, before it worked fine. Something changed, but dealing with Windows Updates, I can only imagine they screwed it up in the first place. The screenshot of Task Manager would give you a list of 100 processes you can skim through. If you are that good at identifying which is which, more power to you. I however, wouldn't know how to give you a full screenshot of 100 process as they all do not fit in one screen.

    • Tried and removed file associations (Didn't fix anything)
    • Tried Thumbnail clearing via Disk Cleanup (Did nothing)
    • Tried Rebooting after never show thumbnails and vice versa (Did nothing)
    Anything else?

    Is there a service/com/dll/etc that manages the thumbnail processing? Perhaps this service/process is infected/dead and may need to be restored?
    Last edited: Dec 7, 2016
  23. captaincranky

    captaincranky TechSpot Addict Posts: 12,761   +2,432

    OK, I"m replying, but I'm not the person you're quoting.

    OK, as I've said before I've never seen Windows, (XP, Vista, or 7), do anything like this. I won't install Win 8 or 10, period.

    Since you're asking about updates, I won't update Windows any more either, period. M$ released a "cumulative update" for Win 7, and no longer provides individual "pick and choose" updates. I'm 100% certain, that they've jammed in telemetry into 7 along with a bunch of crap updates, which people tried to avoid by not moving to Win 10.

    No, I don't want to look a your list of running services or DLLs. I'm sure my eyes would glaze over very quickly.

    Anyway, if the complaints about Win 10 updates, including the "Anniversary Update" are true, M$ doesn't exactly care how many computers they break, as long as they continue to know what people are doing with them..

    As for the situation with Win 7 updates, I get the distinct impression that the clown running the place now figures, "there's more than one way to skin a cat", and is trashing up 7 with Win 10 objectives.

    So, you didn't mention whether or not the link to the "Windows 7 Forum" contained any useful information. Did it?

    As far as any other suggestions on my part go, we're at the point where I would either roll Windows back to before the update, or try a repair reinstall.

    If you think you've managed to get an infection, there's always our malware forum.

    "Process Explorer" is still available from M$, https://technet.microsoft.com/en-us/sysinternals/bb795533.aspx but it's pretty advanced. It was written by another gentleman whose name escapes me ATM, and then hijacked by M$. This is about the time of the "Sony CD Rootkit" scandal.
  24. MasterChief86

    MasterChief86 TS Rookie

    Happens with me in win10 too. but it's not permanent... at least not in my case. usually swapping the arrangement and grouping a couple of times fixes this issue. Did you check the "folder options?"


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