Hello.
I have a Dell Inspiron 537 desktop that is just a little bit over a year old and I am having problems with my sound. I had picked up some malware but that has been resolved and I had sound after. Four days ago I had sound then later in the day the sound was no longe working. When I bring up Volume contrl it gives me this message There are no active mixer devices available. To install mixer devices go to the controll panel click printer other devices and them click add program. However when i do this all that is there is printer which i do not have. I have spoken with Microsoft and they have done everything they can and still no sound. They ran a dxdiag and it said no sound card available. I then contacted Dell and they were of no help. I was going to reformate my computer but when i went to do that Dell had sent the wrong operating cd and they are telling me they can not send me one because i have a po box for an address.
When i look under my sound and sudio devices all the drivers are working properly but it tells me no audio device. Under Audio default device there is no playback device no recording device no MIDI playback device.
I believe that the Plug and Play was deleted from the computer I am not sure if that has anything to do with it or not any help would be greatly appreciated.
Thanks Rhue
Midi
I have a Dell Inspiron 537 desktop that is just a little bit over a year old and I am having problems with my sound. I had picked up some malware but that has been resolved and I had sound after. Four days ago I had sound then later in the day the sound was no longe working. When I bring up Volume contrl it gives me this message There are no active mixer devices available. To install mixer devices go to the controll panel click printer other devices and them click add program. However when i do this all that is there is printer which i do not have. I have spoken with Microsoft and they have done everything they can and still no sound. They ran a dxdiag and it said no sound card available. I then contacted Dell and they were of no help. I was going to reformate my computer but when i went to do that Dell had sent the wrong operating cd and they are telling me they can not send me one because i have a po box for an address.
When i look under my sound and sudio devices all the drivers are working properly but it tells me no audio device. Under Audio default device there is no playback device no recording device no MIDI playback device.
I believe that the Plug and Play was deleted from the computer I am not sure if that has anything to do with it or not any help would be greatly appreciated.
Thanks Rhue
Midi