on every bootup I get found new hardware

By Puterdude
Aug 3, 2005
  1. I'm a newbie & I don't know which forum to go to, sorry if I'm in the wrong one. I've loaded winxp on my system & before I could finish protecting it, norton's & spyware programs, a virus or something got on my drives (got 2) and now every time I bootup I get "found new hardware" & it finds both my disk drives & my cd drives as well as some that have symbols & numbers in them. I've seen this before on my neighbors pc & they had to format & start over, that fixed theirs. I don't want to format my d drive because of all the data on it. I have a backup, but not a current one. besides its a lot of work to restore it. has anyone seen this problem & how do I fix it!!!!!

  2. zephead

    zephead TechSpot Paladin Posts: 1,569

    use your existing protection to attemp to rid your computer of the malicious code. you may have to download one or more removal tools (security.symantec.com). which particular protective softwares do you have already? make sure they are both upo-to date before going after the viruses.
  3. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    this tool http://www.javacoolsoftware.com/ protect from ActiveX components,
    and this http://www.spybot.info/en/index.html
    will discover and allow you to remove items you don't like.

    download both and then disconnect from the net.

    install and run both
    ...Spywareblaster first, then Spybot S & D

    after running SS&D, use the Mode menu to get into ADVANCED mode
    on the left are some buttons; click tools
    check the box [ ] for System Startup
    you get a list of ALL startup items in the registry. The COOL part is you can
    disable one or more but not delete the item from the registry - - therefore it
    can always be reactivated.
    eg: AOL* can be easily deactivated along with MS Messenger (MSMSGS)

    once you get the crud shutdown, you should be able to use
    CP:Add/Remove to unload the offender OR
    bruteforce delete it by:
    ... delete the directories containing the crud
    ... rerun SS&D to discover registry entries pointing into the old locations
    ... allow SS&D to fix the errors.

    best wishes :wave:
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