Please examine this dump

[Amalia]

Please examine this dump - BSOD ntbackup

I am experiencing a BSOD on my W2003 server system when I am using ntbackup. It is possible to start ntbackup and VSS is starting but then it stops..
Please have a look at my minidump files.

Regards,
Amalia.

 

[cpc2004]

Hi Amalia,

All of your minidumps are crashed with same symptom. The culprit is Norton AV as your vesion of Norton causes blue screen. Upgrade or de-install Norton AV resolves the blue screen


Debug report
Mini120205-01.dmp BugCheck 1000008E, {c0000005, 8059dcac, f59285b0, 0}
Probably caused by : SYMEVENT.SYS ( SYMEVENT+5e06 )

 

[Amalia]

Ntbackup & Symantec 10.0.1 & BSOD....

Thank you for your quick response.

Among other changes to the system, I upgraded Symantec Enterprise from version 9 to 10. I found an article on the Symantec site "Blue-screen error when backup software runs with Symantec AntiVirus 10.x installed" (http://service1.symantec.com/SUPPOR...2005ae7f2?OpenDocument&src=bar_sch_nam&seg=ag. Upgrading to version 10.0.2 should solve this issue.

Thanks for all your efforts!