The problem I am having is that the computer will load up, and the windows screen with the with the icons comes up; but there is no pointer and moving mouse will not make it show up. Also trying the keyboard does nothing. I have F2, F9, to reset the computer's system to factory setup, and during this time the keyboard works fine. Any ideas? Could the hard drive be having problems? It is a Pny 120 GB SSD a few years old.
PNY120 is it bad?
- Thread starter oneonePaul
- Start date
holdum323
Posts: 1,721 +452
Hi Welcome to techspot forum. What make and model. What OS are you running.
https://support.microsoft.com/en-us/help/17101/windows-7-system-recovery-options
https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options
https://support.microsoft.com/en-us/help/17101/windows-7-system-recovery-options
https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options
Cycloid Torus
Posts: 4,892 +1,711
If a rolling ball mouse, clean it.
If USB mouse and keyboard, try removing from Device Manager and rebooting - then try try different ports - then try different mouse/keyboard.
I have had similar issues when wiring wears out from use
If USB mouse and keyboard, try removing from Device Manager and rebooting - then try try different ports - then try different mouse/keyboard.
I have had similar issues when wiring wears out from use
MaikuTech
Posts: 1,127 +190
Either use windows built in checkdisk to scan for bad sectors or this utility as shown here:
https://crystalmark.info/en/software/crystaldiskinfo/
Also I think windows update whatever version you have may have given you a generic driver that doesn't work for your pc.
Do what cycloid mentions and bring us back the required info.
This will pick up on your systems hardware and tell you exactly whats inside of it.
https://www.cpuid.com/softwares/hwmonitor.html
https://crystalmark.info/en/software/crystaldiskinfo/
Also I think windows update whatever version you have may have given you a generic driver that doesn't work for your pc.
Do what cycloid mentions and bring us back the required info.
This will pick up on your systems hardware and tell you exactly whats inside of it.
https://www.cpuid.com/softwares/hwmonitor.html
holdum323
Posts: 1,721 +452
Hi. If you can't boot into windows, you may have to run chkdsk from safe mode and the command prompt.
Here's link. You may have to use the 2nd option. https://www.wikihow.com/Run-a-Chkdsk-Function
Let us know how things go
Here's link. You may have to use the 2nd option. https://www.wikihow.com/Run-a-Chkdsk-Function
Let us know how things go
