After Broni's series of attempts to help me in THIS THREAD, he suggested that I may have a video chip or motherboard issue. NOTE: I am on a Chromebook now, and am trying to clean my fiance's laptop. He just got it back from a local tech shop on 1/20 (windows 7 reinstall - he downloaded some nasty viruses (via email attachments, we believe! BAD BAD BOY!), and I tried to reinstall windows on my own 6 times, but the acer discs would not complete the reinstall so we took it to the shop). By 1/21 he'd managed to get reinfected, but I don't know if it was residual from the previous infection. My latest thread to him, following his instructions to go into System Recovery mode, was: As I expressed to Broni, I'm not terribly optimistic, we've already began the process of shopping for a replacement. Now that I know the beeps have a significance, I'm a bit agitated that the tech shop ignored the HVLinePattern screen and the beeps they likely also heard. (Oh well.) At any rate, if you have any insights, I'd be so very appreciative. If not, I truly understand that my fiance managed to do too much damage by not getting help quickly enough and/or by clicking on an especially malicious piece of malware. We just hope we can take steps to avoid it again in the future. Thank you!