Possible virus, malware, or other software issue?

By Dr. Vader
Jul 8, 2009
  1. Because I don't know if it's a virus or what...

    Whenever my girlfriend's laptop starts up sometimes explorer will freeze the taskbar, startmenu, and everything in between. If I restart explorer.exe it's fixed. Sometimes when I start an application such as World of Warcraft, explorer once again freezes.

    I'm going to upload my hjt logs in a second, but if anybody has any first guesses I'd love to hear them.
  2. Dr. Vader

    Dr. Vader TS Rookie Topic Starter Posts: 98

    Here's the HJT log. I'm running a battery of scans on it now, this is my second pass though with nothing coming up. Making me believe it's a software issue.

    Problem solved...
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Please follow the steps in the Virus and Malware Removal thread

    Attach the three logs when finished. Note: after you finish Mbam and SAS, rescan with HijackThis and include new log plus the logs from the other two programs.

    Run a full system scan with Avira. Save the log and include as attachment in new reply.

    New HijackThis

    Then a helper will assist in reviewing the logs.
Topic Status:
Not open for further replies.

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...