I wasn't sure which topic this comes under. My client has a Lexmark 3500 / 4500 series printer. His computer had a virus, which I god rid of, but now the printer won't work. I have tried everything: Removing it completely and following the setup instuctions again Tried to print from Word, Notepad and the Web, also tried printing a test page However, nothing is in the print queue But when you ask it to print, the printer icon comes up for about 2 secs and then goes away again. It is connected to USB001 (I tried LPT1 - didn't work) Nothing reported to be wrong in Device Manager? Any suggestions?