Radeon 9550 help

[justinmullins]

I just finished my first build with a Radeon 9550 , MSI K8N Neo2 platinum mobo, AMD 64 Athlon 3500+ CPU, 1Gb crucial memory and Zalman 400W PSU

But the graphics card doesn't seem to be working properly. I have only one program that is at all demanding from a graphcis point of view--it's an astronomy program called Starry Night Pro 4.5 which uses OpenGL. Every time I run it, it loads up OK but as soon as it hits any intensive graphics, it crashes.

I've reloaded the chipset drivers on the mobo and made sure I have the latest version of Catalyst but the same thing still happens.

I'm pasting the details from the ATI problem report utility below. Two things bother me.

First, the nVidia chipset drivers are version 5.1.XXX which seems to be the latest version but they date from 2001. Can that be right?

Second, the Display D3D version = 0.0.0.0. And the Control Panel version = 0.0.0.0 . Can that be right? if not, how do I get the correct version?

Anybody know what could be causing the crash and how I can prevent it?

Any advice gratefully recieved...

Problem Report

Graphics Card Manufacturer = Sapphire Technology Ltd.
Graphics Chipset (ASIC) = RV350
Device ID = 4153
Vendor ID = 1002
Subsystem ID = 0200
Subsystem Vendor ID = 174B

Bus Type = AGP
Current Bus Settings = AGP 8X
Primary Display Device = Yes

BIOS P/N = 113-PC2040-68
BIOS Version = 0.2065
BIOS Date = 2004/05/06
Memory Size = 256 MB
Memory Type = DDR SGRAM / SDRAM

Tuner Type = Not Detected
Decoder Type = ImpacTV2+
Video Standard = Not Detected
Audio Type = Not Detected

Display Drivers Version = 8.132-050503a2-022511C-ATI
Display 2D Version = 6.14.10.6546
Display D3D Version = 0.0.0.0
Open GL Version = 6.14.10.5079
Control Panel Version = 0.0.0.0



========================MOTHERBOARD INFORMATION========================

CPU Type = AMD Athlon(tm) 64 Processor 3500+
CPU Speed = 2210 MHz
North Bridge Chipset Vendor ID = 10de
North Bridge Chipset Device ID = e1
North Bridge Chipset Revision = a1
North Bridge Chipset Drivers Version = 5.1.2600.2180
North Bridge Chipset Drivers Date = 7-1-2001

South Bridge Chipset Vendor ID = 10de
South Bridge Chipset Device ID = e2
South Bridge Chipset Revision = a2
South Bridge Chipset Drivers Version = 5.1.2600.2180
South Bridge Chipset Drivers Date = 7-1-2001

Presence of Dual CPU = No
System RAM Amount = 1024 MB

 

[compguy]

Listen

Justin make sure that the video card you have is agp or pci express.Because if your bus type is agp and you get a pci express then your motherboard wont read the video card and give you problems..... I hope this info helped you let me know what happens.....

Good luck sebastian

 

[justinmullins]

Good thought. But it is an AGP 8x card and should be compatible with my mobo.

 

[mailpup]

Just a shot, is the fan on the graphics card working?

 

[compguy]

WHAT is it

Justin is your graphics card AGP or PCI EXPRESS please let me know good luck...

sebastian

 

[justinmullins]

Yes, I thought it might be an overheating issue and I installed a case fan to keep the air moving. The fan on the graphics card does work. But the problem continues