Random Shutdown

[ug18]

Hi
I've got a couple of random shutdowns.

From the eventlog I've got this.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 15/01/2007
Time: 8:38:00 AM
User: N/A
Computer: UG
Description:
Error code 100000d1, parameter1 ff440000, parameter2 00000002, parameter3 00000000, parameter4 f876bf2d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 66 66 eters ff
0030: 34 34 30 30 30 30 2c 20 440000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 66 38 37 36 00, f876
0050: 62 66 32 64 bf2d

Was wondering if anyone can help me.
pls thank you.

I've attached some of the dump files too.

 

[peterdiva]

All the dumps crash at alcan5wn.sys, which is the USB modem driver. From other forums it seems that updating the driver solves the problem.

BugCheck 100000D1, {ff440000, 2, 0, f876bf2d}
Probably caused by : alcan5wn.sys ( alcan5wn+6f2d )

f8765000 f8771560 alcan5wn alcan5wn.sys Wed Oct 03 16:10:09 2001 (3BBAC7E1)

 

[ug18]

hi
thanks

i went to check out the alcatel website and found that my modem is discontinued.
i made a check with my isp that provided me with the modem and the driver is the "most up-to-date"

i'm using the Alcatel Speedtouch USB
The driver version is 140.3.0.1800

is there another ways i can do to rectify this problem?

 

[peterdiva]

What's the model number? You can also have a look on this SITE.

 

[ug18]

hi peterdiva

this the modem i'm using
http://www.reviewcentre.com/reviews561.html
The name is just Alcatel Speedtouch USB

can't find it at the alcatel website already.
and it seems like there's a driver version 2.01
which i can't seem to find anywhere on the net.

 

[peterdiva]

The following site lists drivers for a Speedtouch 330/USB.

http://www.speedtouch.com/support.htm

 

[ug18]

thank peterdiva

i missed out on the /USB

will try out and see if it still shutdown.

many thanks!

 

[ug18]

hey thanks peterdiva!
after 24 hours everything seems right after my updated the driver.

many thanks!
cheers!