i located the files that had isamini.exe and isamntr.exe in my program files under a folder. it wouldn't let me delete them because they were in use. therefore, i went to task manager and ended the process tree for them, so that they wouldn't keep coming up disabling me to deleting it. then i was able to just delete it manually, is that ok? everything i see reguarding this has people downloading software that costs money. it just made sense to me