Call me a flat-earth-er if you want to. I don't believe that is possible. Someone screwed up their calculations somewhere.
You can choose to believe that theoretical fiction, if you want. I still believe the phrase don't believe everything you see or hear. And from several light years away (not to mention hundreds), anything can be deceiving.
This document details the method used to determine the mass of neutron stars, and provides example data:
https://www.eso.org/sci/publications/messenger/archive/no.126-dec06/messenger-no126-27-31.pdf
The following provides some information on methods used to determine their diameters:
https://phys.org/news/2018-06-physicists-limits-size-neutron-stars.html
https://www.skyandtelescope.com/astronomy-news/measuring-neutron-stars-exactly/
https://www.sciencedaily.com/releases/2017/11/171122113003.htm
The best thing about being an astrophysicist is that there is no shortage of examples to investigate:
https://arxiv.org/abs/astro-ph/0412641 (2004 catalogue)
Unfortunately, there's only a small number of optically visible pulsars:
https://en.wikipedia.org/wiki/Optical_pulsar
However, the most famous of which (the Crab Pulsar) is a known remnant of a supernova observed in 1054, which can be strongly examined in radio, visible, x-ray, and gamma ray spectra. The object's interactions with the remnant gas cloud provides enough data verify mass and diameter to high levels of statistical certainty.
The best current model for the object's properties and behaviour is that of a neutron star. Observations agree with predicted attributes from the model quite well, but the small size and relative lack of nearby examples (the closest is about 400 light years away) makes it difficult to ascertain the accuracy of the finer aspects of the model, the most notable of which being the internal structure of the object.
Until sufficient data comes to light that contradicts the predictions, astrophysicists stick with the model, even when used in
alternate models for spacetime. And this is the case in this particular news article: the discovery gave a result for the mass only a little lower than the
typical maximum limit as generated by the neutron star model, so while not high enough to disagree with the model's predictions, it is high enough to warrant further research into the end stages of stellar evolution and how very large stars become neutron stars.