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SBS- BSOD and 1000007e, parameter1 c0000005, parameter2 8080f721

By glazy
Feb 4, 2009
  1. Hello
    on my Smaal Busisess Server 2003 R2 Premium without ISA , has occurs BSOD unspectetly In logs is only one error message:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2009-02-04
    Time: 14:04:06
    User: N/A
    Computer: SERVER NAME
    Error code 1000007e, parameter1 c0000005, parameter2 8080f721, parameter3 f78eebc8, parameter4 f78ee8c4.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 63 30 eters c0
    0030: 30 30 30 30 30 35 2c 20 000005,
    0038: 38 30 38 30 66 37 32 31 8080f721
    0040: 2c 20 66 37 38 65 65 62 , f78eeb
    0048: 63 38 2c 20 66 37 38 65 c8, f78e
    0050: 65 38 63 34 e8c4

    Could you help mi with diagnose ? THKS


    PS. I att minidump's
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues.

    So with this error it can be many things as the cause. Unfortunantly your dumps only cited the Windows core driver ntkrpamp.sys as the culprit and that is too general to be of any help.

    But what you can do at this point is some standard diagnostic proceedures:

    A. Run Memtest on your RAM:

    1. Go to www.memtest.org and download the latest ISO version. It is free and perfectly safe.

    2. Burn to a CD.

    3. Place CD in your drive and reboot with CD in drive. The test will take over.

    4. Let it run for a LONG time. The rule is a minimum of 7 Passes. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    5. If you have errors you have corrupted memory and it needs to be replaced.

    6. Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test.

    B. Type ChkDsk in your Run box and hit Okay.

    C. Run a full harddrive diagnostics by using the free utility provided by your harddrive manufacturer.

    *** Get back to us with the results.
  3. glazy

    glazy TS Rookie Topic Starter

    back with results


    I made 9 phases with memtest, - result no errors
    chkdisk was made a two days ago - no errors
    exist some errors in dell diagnose test, but they affect problems with reading logs from DRAC card, DRAC self tests are passed. I will ask Dell support about, but think it's nothing important.
    Server has only one thing with error- this one which i wrote earlier in first post, nothing more.


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