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Screen goes black for a few seconds while playing games

By kozy2013
Dec 29, 2014
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  1. I come here in need of some help, I've been troubleshooting this issue for quite some time and have not been able to find the solution on my own.

    The issue:

    Sometimes when I play games my screen will go black at a random time for a a period of time (sometimes only lasting 5-10 seconds, other times lasting up to a minute) and then recovers itself and I'm able to continue playing. The sound continues playing during the black outs but I have no control of my computer. Can't see anything and cannot use commands like ctrl+alt+del. Sometimes when my computer recovers from the black screen I can hear the fans on my GPU boost up to about 80%. I have setting in MSI afterburner to increase my fan speeds as the temperature of my card goes up. Sometimes when recovering from a black screen my fans will go up from 25% to like 80%. Then it stays at 80% for the remainder of the time until I reset my computer. Once my computer is reset, my card will run at the 25% again.

    Background and computer information:

    This issue did not start happening until I installed and new graphics card and reinstalled windows 7. The GPU was tested before I reinstalled windows 7 and everything ran perfect. no blackouts. I reinstalled windows 7 because I got an SSD.

    here are my specs as of now:

    CPU FX-8350
    MOBO Asrock 970 Extreme3
    RAM (2) 4 gb 1600 DDR3 and (2) 8gb 1866 DDR3
    SSD 120gb w/ windows 7 installed on it
    GPU Radeon r9 290 (upgraded from a radeon 6950 which ran perfect)
    PSU 800w Corsair

    few last things to add that may be helpful:

    - I have not experienced any black screens when using my computer and not playing games.
    - I typically play low-end games like league of legends. which aren't too intensive on the gpu
    - When I load into the UEFI, my RAM displays as all sticks running at 1600 MHz. Even though 2 of my sticks are 1866.
    - my gpu has never gone over 74 degrees since ive installed it, so I dont think its an over-heating issue.

    If you need any other information, let me know and ill be happy to provide it. Any help will be EXTREMELY appreciated. I'm going crazy right now because I can't figure this thing out lol

    Thanks so much - Nick

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