Solved Serious virus. :( Computer freezes after a few minutes
- Thread starter AnxietyProne
- Start date
AnxietyProne
Posts: 79 +0
Keep going
Thank you again for all of your help. It's very comforting to me to have you here through this! I don't feel so scared, or hopeless, or alone now.
AnxietyProne
Posts: 79 +0
I can hold your hand too
I mean if you're a female....hehehe
That's sweet of you!
I'd like that!This computer issue has given me nightmares these past few nights - NO JOKE!
I'm am female. My name is Rachel.
And you are Broni, or is that just a nickname? AnxietyProne
Posts: 79 +0
It's my real name
It's a real pleasure to meet you, Broni!
Could you tell me, please, what is the proper way to say your name? I've been pronouncing it like Bro-knee. Or is it Bron-e? Or neither of those? xD
And a Happy New Year to you!
<3AnxietyProne
Posts: 79 +0
.
Bro-knee would be close
What a unique name! I'm happy to know I wasn't doing your name an injustice by mispronouncing it completely. I can be horrible with pronunciation sometimes! @_@
Do you have any special events you're looking forward to this New Year?
AnxietyProne
Posts: 79 +0
Well, finding a nice single lady would be a good start
Now, seriously, looking forward to a ski trip at the beginning of February...
You, single?! I don't believe that! Any smart lady would've snatched you up by now!
Hmm.. let's see. I think I may have a cage just your size to catch you with... ;D <3
SKI TRIP! I'm so envious! I've never been skiing, but most everyone I know who has say it's tons of fun. I actually saw snow for the first time in my life two years ago - it was as beautiful as I'd always thought it would be! I wish it would snow here, in Florida. I'd love a white Christmas!
How difficult is it, learning to ski?
AnxietyProne
Posts: 79 +0
ESET log
The ESET scan finally finished! I believe this is what you needed me to post, Broni.
C:\Users\Rachel\Downloads\Project64k_0.31.rar BAT/BadJoke.C trojan deleted - quarantined
Now it gives me the options to uninstall the program and/or to delete the quarantined files. Do I need to do either of those, or simply close it?
The ESET scan finally finished! I believe this is what you needed me to post, Broni.
C:\Users\Rachel\Downloads\Project64k_0.31.rar BAT/BadJoke.C trojan deleted - quarantined
Now it gives me the options to uninstall the program and/or to delete the quarantined files. Do I need to do either of those, or simply close it?
Broni
Posts: 56,041 +516
You can do both.
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure, Windows Updates are current.
4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC) weekly.
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. (Windows XP only) Run defrag at your convenience.
11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
13. Please, let me know, how your computer is doing.
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Post resulting log.
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
- Double-click OTL.exe to start the program.
- Close all other programs apart from OTL as this step will require a reboot
- On the OTL main screen, press the CLEANUP button
- Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure, Windows Updates are current.
4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC) weekly.
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. (Windows XP only) Run defrag at your convenience.
11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
13. Please, let me know, how your computer is doing.
Broni
Posts: 56,041 +516
You can do both.
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure, Windows Updates are current.
4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC) weekly.
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. (Windows XP only) Run defrag at your convenience.
11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
13. Please, let me know, how your computer is doing.
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Post resulting log.
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
- Double-click OTL.exe to start the program.
- Close all other programs apart from OTL as this step will require a reboot
- On the OTL main screen, press the CLEANUP button
- Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure, Windows Updates are current.
4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC) weekly.
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. (Windows XP only) Run defrag at your convenience.
11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
13. Please, let me know, how your computer is doing.
AnxietyProne
Posts: 79 +0
I'm sorry for posting these silly things, but I want to make sure I do everything correctly, as not to undo all of the work you've done to fix my computer!
When I chose to uninstall and delete quarantined files, afterwards this popped up:
I'm not sure which option to choose. Sorry for a silly question if it is one. xD
When I chose to uninstall and delete quarantined files, afterwards this popped up:
I'm not sure which option to choose. Sorry for a silly question if it is one. xD
AnxietyProne
Posts: 79 +0
OTL FIX log
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
User: Default User
User: Public
->Temp folder emptied: 0 bytes
User: Rachel
->Temp folder emptied: 145209 bytes
->Temporary Internet Files folder emptied: 71598 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 65724330 bytes
->Flash cache emptied: 584 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 21324113 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 83.00 mb
[EMPTYFLASH]
User: All Users
User: Default
User: Default User
User: Public
User: Rachel
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
Restore point Set: OTL Restore Point
OTL by OldTimer - Version 3.2.31.0 log created on 01012012_031908
Files\Folders moved on Reboot...
C:\Users\Rachel\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
Registry entries deleted on Reboot...
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
User: Default User
User: Public
->Temp folder emptied: 0 bytes
User: Rachel
->Temp folder emptied: 145209 bytes
->Temporary Internet Files folder emptied: 71598 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 65724330 bytes
->Flash cache emptied: 584 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 21324113 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 83.00 mb
[EMPTYFLASH]
User: All Users
User: Default
User: Default User
User: Public
User: Rachel
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
Restore point Set: OTL Restore Point
OTL by OldTimer - Version 3.2.31.0 log created on 01012012_031908
Files\Folders moved on Reboot...
C:\Users\Rachel\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
Registry entries deleted on Reboot...
AnxietyProne
Posts: 79 +0
Broni! You are my HERO! Thank you for everything, for being so dedicated to fixing these problems with my computer. You are a knight in shining armor; someone should give you a medal - though you've already won my heart! :3
Thank you so much! <333
One last thing that I hate to bother you about now, but I tried to install WOT (the addon for Firefox) and it said it was unable to connect. I've tried it three times so far.
Thank you so much! <333
One last thing that I hate to bother you about now, but I tried to install WOT (the addon for Firefox) and it said it was unable to connect. I've tried it three times so far.
AnxietyProne
Posts: 79 +0
Try again in New Year 2012.
Way to go!!
Good luck and stay safe
Oh, haha. xD I see that Firefox updated now! Thank you!
There was something else bothering me though, actually. The BadJokeC. Trojan said it was in a file, Project64.rar. That's an emulator I downloaded quite a while ago. Well, I'd like to remove the program now but I'm afraid. Is there a chance I'll be reinfected with something?
I can't take a screen shot of it, but when I click to uninstall it a box pops up saying:
Program Name: c:\windows\installer\325a72.msi
Unknown Publisher
Program Locations: Update
1.6
Project 64
c:\windows\installer\325a72.msi
Just wanted to confirm if this is safe or not to click to UNinstall.
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