I’m hoping someone can help me out with this one. We’ve had a server which is refusing to shutdown for a while now which is causing real issues. I can’t service pack it and it’s the main licence server for our Citrix environment so I’m very wary to mess with it too much. The server boots up fine, logon / logoff works fine but when I try to shut the server down you see the log off screen, choose restart or shutdown. I enter a shutdown comment & it starts to shutdown. You see “Closing Network connections….” Box then the logon box disappears & it just hangs on a gray screen forever. I then have to hard reboot the server to get it working again. I can start, shutdown & reboot the server fine in safe mode. Vie checked the log files and there are no errors being reported. Does anyone have any suggestions where I could start? Also is there a way of backing the Citrix licences up?