Sound problems on Advent Laptop

By tony venger
Aug 15, 2013
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  1. I'm not sure why but the sound on my advent laptop seems to be stuck on mute. It plays event sounds, email arriving, closing down etc., but won't allow music or video to play sound.
    It's running on Windows Vista and I've tried Function +F5 and F6. The speaker icon, bottom right screen, has the mute symbol'x' by it. When I right-click it denies any audio facility exists.
    Please help as I'm stuck in France without a TV.

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    There is probably a program conflict that occurs some time after boot up. How old is this laptop?
  3. learninmypc

    learninmypc TS Evangelist Posts: 7,673   +413

    What are you using to play the music or video on? Could that programs volume be turned down/off?
    Like these
    Loud volume on VLC.JPG Low volume on VLC.JPG

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