STOP ERROR: 0x0000007e (0xc0000005, 0xefa7a4d0, 0xf8a8dfc8, 0xf8a8dcc4)

[El Paulo]

Hi All

Please could you help me with the following i'm in SOOOOOOO much trouble if I don't fix it.

Ititial problem - When booting there were no icons or task bar or welcome
message.

I restarted a few time now i get a blue screen with the following message" A
problem has beed detected and windows has shut down to prevent damage to
your computer.

If this is the first time you've seen this stop error screen restart your
computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in
the stop message, disable the driver or check with tthe manufacturer for
driver updates. Try chaning video adapters.

Check with your hardware vendor for any bios updates. Disable bios memory
options such as caching or shadowing. If you need to use safe mode to remove
or disable components, restart your computer, press F8 to selct advanced
startup options, and then select safe mode.

Technical Information

*** STOP: 0x0000007e (0xc0000005, 0xefa7a4d0, 0xf8a8dfc8, 0xf8a8dcc4)

When i boot in safe mode we go back to the intitial problem of no icons etc.

I really dont wanna have to format and reinstall as there are pics on here
that can not be replaced.

sys info

Acer aspire 1690 laptop
Windows XP Home
1.8ghz 80gb hdd

running Phoenix bios 4.0 release 6.1

PLEASE PLEASE PLEASE PLEASE HELP ME!!!!!

Thanx in advance

El Paulo

 

[Peddant]

Here are the options for that stop error - http://support.microsoft.com/?kbid=330182
At the bottom of the page there are also links for the Recovery Console and further troubleshooting.

Missing icons is often a sign of a corrupt user profile.Try creating a new profile in safe mode and see if that works.- http://forums.winforums.org/showthread.php?t=2801

There`s info here on transferring data from a corrupt profile to another - http://support.microsoft.com/?kbid=811151

 

[El Paulo]

Thank you for your advise but as I advised i have no icons or anything even in safe mode

I cant create a new profile. Also there is only 1 profile on there so it just loggs stright in

Other problem I have is i dont have the XP disc.

I have access to a copied version would that solve it

Regards

Paul

 

[Peddant]

If you can get the recovery console to run from the copied CD,you could try checkdisk,btcfg etc.Not too hopeful though. -
http://support.microsoft.com/default.aspx?scid=kb;en-us;307654

http://groups.msn.com/MyWindowsXP/h...Message=7660&LastModified=4675544670409731029

If you could slave the drive to another PC,you could copy off personal files.

 

[El Paulo]

OK Have tried that as per the link you gave me microsft say When the Welcome to Setup dialog box is displayed, press R to repair, and then press C to start Recovery Console. Now all i get is a blue screen saying welcome press F6 to launch ASU and a few other options. If i do that it asked for another disk ( dont have it ). Next it starts to load files from the cd then goes to the partition screen and i am guessing this is now to far as if you continue it formatts the partition.

Any more ideas or shall i just give up and format and loose all those pictures.

Which is me D E D as they are my girlfriend and mine first holiday together

El Paulo

 

[El Paulo]

HOw do i slave the drive not that good i'm affraid

 

[Peddant]

HOw do i slave the drive not that good i'm affraid

It`s fairly straightforward.The only slightly tricky thing is setting the jumper on your drive to slave -
http://www.harddriveupgrade.com/jumper_pins.shtml There should be a tiny diagram on the backend showing what goes where.

When you`ve done that attach it to the second IDE cable in another PC.
You might have to detach any CD/DVD drives already on it. http://freepctech.com/pc/001/installing_ide_devices.shtml

 

[El Paulo]

ok Thanks

I think we have crossed wires

I am using an Acer aspire 1690 Laptop not a PC

Then I might just be being thick

Good news though i My pictures had been deleted from the camera but apparently not so i can clean install windows

Thanks for all your help anyway.

I would still like to avoid that so if you have anymore advice please let me know. I will leave the install tomorrow

El Paulo :knock:

 

[Peddant]

I should have looked at the specs in your first post,regarding the laptop bit.
It`s still possible to slave it though,only you have to use a usb enclosure.

As you said,that`s not necessary any more.I don`t know what to suggest,other than trying the recovery console and or repair install,again.

This is the sticky on the subject - https://www.techspot.com/vb/topic8356.html

 

[El Paulo]

ok thanks for your help i think i will just have to reinstall windows as this screen does not come up with

https://www.techspot.com/vb/topic8356.html First picture

I get a screen that is basically asking where you want to install windows

Never mind

Thanks for your help anyway.

El Paulo