Strange problem...

By Dan M ยท 7 replies
Feb 4, 2013
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  1. Hi everybody.

    A friend of mine has the following strange problem:
    His Win XP Pro machine (in a domain), some random minutes after starting begins acting weirdly.
    That is, if you open an app, and the, you minimize or close it, the action performs correctly, BUT, the desktop remains "drawn" as if the window was still on the desktop.
    The desktop functionality also disappears; you cannot use anything from the desktop.
    Of course you can use the icons from the desktop if you open the windows explorer.
    BUT you can only open Windows explorer by pressing Win + E.

    That PC has Panda endpoint protection

    What I did was:

    malwarebites antimalware

    The system came up clean

    I also did Memtest86+ - Memory test OK
    Disk check with manufacturer diagnostic utility (Seagate) - Disk OK
    sfc /scannow - just in case something was altered

    Any ideas are very welcome.

  2. irsoldier337

    irsoldier337 TS Rookie

    How much ram and how big is the processor?
  3. Dan M

    Dan M TS Rookie Topic Starter

    Configuration is as follows:
    2 * 1 GB DDR2
    Core 2 Duo E2160
    Asus P5GC-MX/1333 Mobo
    320 GB Seagate HDD
    Nvidia Geforce GTX 275
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try updating the video cards driver or try another video card...
  5. Dan M

    Dan M TS Rookie Topic Starter

    This is exactly what I have in mind right now:
    - video driver uninstall
    - driver sweeper from safe mode
    - reboot in normal mode
    - latest available video driver reinstall
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay, good...
  7. Dan M

    Dan M TS Rookie Topic Starter

    But I think this is only gonna happen in the weekend.
    I'll keep you informed.
  8. Dan M

    Dan M TS Rookie Topic Starter

    I'm back, with final report.
    After uninstalling the video driver, and running Driver Sweeper, and making a clean latest Nvidia driver re-install, I noticed the problem was still there.
    After a paying a little bit more attention, I discovered that the problem only appeared AFTER opening IE, closing it and then RESTARTING IE.
    I realized that iexplore.exe did not terminate properly.
    After closing the IE window, there were 2 more instances of it in task manager.
    Finally, after disabling Skype add-on, everything came back to normal.

    Case closed.
    Thanks everyone for all the ideas.

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