i have a number of issues and was wondering if anyone would have ideas. Here is my situation: When I right click on the (c) drive, the options of open and explore does not extist but instead there are strange characters come up. If I open any of those charachters the computer is not able to read it. Also I have in Internet Explorer toolbars extra character but no function for this. The only way to open my (c) drive is from "search" and type file name. I have been working on researhing these issues for 5 days now and just about did everything except what solves this - which must be some magic. Even talked with comp. experts on the phone to no use. Thanks for any response in advance. p.s. what is a tag?