.if the log is clean why did avast flag a virus when I ran mbam
I can't find anything specific about Avast and Malwarebytes. But what you had was a
False Positive:- the term applied when an anti-virus program mistakenly flags an innocent file as being infected. It happens occasionally. You did not tell me what the virus was or what site you downloaded Malwarebytes from, so either of those could have made a difference.
If the original malware problems have been resolved, you can remove the cleaning tools and old restore points:
Remove all of the tools we used and the files and folders they created
- DownloadOTCleanIt by OldTimer
- Save it to your Desktop.
- Double click OTCleanIt.exe.
- Click the CleanUp! button.
- If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes.
If you are prompted to Reboot during the cleanup, select
Yes.
You should now set a new Restore Point to prevent infection from any previous Restore Points.
The easiest and safest way to do this is:
- Go to Start > All Programs > Accessories > System Tools and click "System Restore".
- Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the Restore Point a name then click "Create". The new Restore Point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
- Go to "Disk Cleanup" which can be found by going to Start > All Programs > Accessories > System Tools.
- Click "OK" to select the partition or drive you desire.
- Click the "More Options" Tab.
- Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.
More details and screenshots for Disk Cleanup in Windows Vista can be found here.
Please follow these simple steps to keep your computer clean and secure:
1.Disable and Enable System Restore: This will help you to drop the old restore points and set a new, clean one:
System Restore Guide
2.Stay current on updates:
- Visit the Microsoft Download Sitefrequently.
You should get All updates marked Critical and the current SP updates:Windows 2000> SP4, Windows XP> SP2, SP3, Vista> SP2
- Visit this Adobe Reader site often and make sure you have the most current update. Uninstall any earlier updates as they are vulnerabilities.
- Check this site often.Java Updates Stay current as most updates are for security. Uninstall any earlier versions in Add/Remove Programs.
3.Make Internet Explorer safer. Follow the suggestions
HERE
This Tutorial will help guide you through Configuring Security Settings, Managing Active X Controls and other safety features.
4.Remove Temporary Internet Files regularly: Use
5. Use an AntiVirus Software(only one)
6.Use a good, bi-directional firewall(one software firewall)
See
Understanding and Using Firewalls including links to download a firewall.
7.Consider these programs for Extra Security
- Spywareblaster:
- SpywareBlaster protects against bad ActiveX. It places kill bits to stop bad Active X controls from being installed. Remember to update it regularly.
- IE/Spyad
- This places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
- MVPS Hosts files This replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
- Google Toolbar Get the free google toolbar to help stop pop up windows.
If I can be of further assistance, please let me know.