Virus & Trojans

[shivmister]

Hi I beleive my dads comp has some viruses and or trojans. I had run some antivirus scan earlier and it came up with stuff, but when I told it to delete it would not for some reason or the oth. that is when I decided to post here. I am running an HP m7680n. if that helps. below are the three logs u requested.
PLEASE HELP ME!!!
-shivmister

 

[kritius]

Hi shivmister,

Your logs seem ok to me, (but im not an expert) the AVG one is obviously clean and the Hijackthis one seems fine, just a couple of things that could be tidied up, but I cant read combo fix logs so you'll have to wait for some to do that for you.

 

[shivmister]

thank you for the prompt reply. i was running the antivirus again and it did not find anything either. i ran all my other scan and the same thing happened again.
on another note, my dad was saying the comp was running a bit slow as well as the interent. that was wen i ran my first set of virus checks. it found them, and quaentined them, but when i went back to delete it jst would not do it for some reason. but now nothing comes. maybe they all disappeaerd or got deleted who knows.
o well ty again for the prompt reply.
-shivmister

 

[kritius]

Have you downloaded Ccleaner? Its a very handy tool, use it to clear your registry problems, uninstall programs, choose which programs are run on start up etc.

Also you could do a disk cleanup, disk check and defrag it. This cant really hurt and you may notice a small imrprovement.

What antivirus etc do you use? Sorry I cant remember from your Hijackthis.

Im going to have to sleep now cause its quite late but im sure someone else will be able to help you if you have any pressing concerns.

Post a new log if you start to experience any more problems.

Good luck,
Kritius

 

[Blind Dragon]

Run Hijackthis select do a system scan only and put a check next to:

O20 - Winlogon Notify: wincjw32 - wincjw32.dll (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program.exe (file missing)

Select Fix Checked

Update your Java Runtime Environment

• Click the following link
  Java Runtime Environment 6 Update 4
• The 4th option down is the one you want
• After the download locate and double click the installer jre-6u4-windows-i586-p-iftw.exe
• Go to Start-> Control Panel-> add/remove programs (Programs and features), and uninstall any old versions

-----------------------------------------------------------------------------------------------------------------------------------------------------------
Go to start -> Run -> type in combofix /u
*note the space between
This will uninstall combofix
*remove vundofix backups
*remove quarentine files
*create a fresh clean restore point

Remove Hijackthis from Start-> control panel -> add/remove programs
Remove the 3 tools from step 10 (smitfraud, vundofix,virtumondobegone) by dragging to the recycle bin

I recommend you keep
1 anti virus program (AVG not anti spyware)
1 firewall
Spybot S&D, Adaware 2007, AVG Anti Spyware if you want but the version we downloaded is a 30 day trial

Keep them updated.

Turn back on Resident protection for your Anti Virus Program

You can also turn on tea timer in Spybot:

• Click on Mode at the top and make sure that Advanced is checked
• Expand the Tools tab in the left pane
• Single click on the Resident Icon also in the left pane
• check Resident "TeaTimer" (Protection of over-all system settings) Active
• Close spybot

Also under Tools you can double-click System Startup in the right pane and disable programs from running at startup. This will free up system resources. For example if you don't use MSN Messenger everytime you run your computer you can disable it, then when you want to use it you can launch it through Start -> all programs, or make a shortcut on the desktop for it. That way it doesn't use resources when you aren't using it. Don't disable any entries in green though.