When trying to run a game I get a crash

[magaman598]

Heya guys, whenever I try to run a game (Starcraft 2, Gear Of War, Planetside 2, to name a few.) I get an application crash and when I check the even viewer I end up with an error dump similar to this most recent one.

Faulting application name: SC2.exe, version: 1.5.3.23260, time stamp: 0x504eb59e
Faulting module name: nvd3dum.dll, version: 9.18.13.697, time stamp: 0x506b322d
Exception code: 0xc0000005
Fault offset: 0x006c00c5
Faulting process id: 0xc3c
Faulting application start time: 0x01cde4ccf84c632f
Faulting application path: C:\Program Files (x86)\StarCraft II\Versions\Base23260\SC2.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: 420c993d-50c0-11e2-bac0-003067075a0c

I understand that the fault code points to my computer trying to read memory where there is non (Or something alone those lines) and I've done a few runs with Memtest (One run was for 8+ Hours and the other was for 24+ Hours) I've also tried updating, rollingback, and doing a clean install of my GPU Drivers. Does anyone have an idea? I'm at my wits end and I'm about to just reinstall windows. Cheers, and thanks for the help in advance! (y)

 

[oliverpowell]

You should first uninstall the old GPU drivers before installing the new one. Here is a complete guide for that:
http://www.nvidia.com/object/driver_rollback.html

For further help, I need the mindump files of your system crashes.
Post back your status.

Thanks
Oliver

 

[magaman598]

I haven't had any BSODs because of the games in question, I'm getting the crash info from Event Viewer. I've had one BSOD while play a game called Blacklight: Retribution but other than that no BSODs

Managed to get Gear Of War and Starcraft 2 working, still no progress on Planetside 2. Here's the crash message I get from Event Viewer.

Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x50d2d8a1
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x00058dd6
Faulting process id: 0xa84
Faulting application start time: 0x01cde4d34c1f9843
Faulting application path: D:\Steam\steamapps\common\PlanetSide 2\PlanetSide2.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: 9691469a-50c6-11e2-bac0-003067075a0c

The exception code is the same but the faulting module is a DirectX 9 file, I've ran a DirectX 9 installation from one of the many games that I have and I still haven't had any luck.

 

[Jad Chaar]

Are you running 310.7 drivers? Also try installing this: http://www.microsoft.com/en-us/download/details.aspx?id=35

 

[magaman598]

Yes I am, I actually reinstalled them the other night. When I run the installer I get a message stating that the DirectX setup has determined that a newer or equivalent version is already installed.

 

[Jad Chaar]

Did you clean install it?

 

[oliverpowell]

Download and install latest version of DirectX instead of 9.
MS provides free download here for DirectX 11
http://www.microsoft.com/en-us/download/details.aspx?id=17431

See if it can helps you.

 

[Jad Chaar]

Download and install latest version of DirectX instead of 9.
MS provides free download here for DirectX 11
http://www.microsoft.com/en-us/download/details.aspx?id=17431

See if it can helps you.

this isnt directx 11... it is a preview of the technology in a powerpoint... directx 9 is still the runtime standard

 

[CreeperOfDark]

I've heard that fast write can unstablize games. Turn fast write off and Chang graphic card from 8x to 4x (there should be options)

 

[CreeperOfDark]

I meant change sorry

 

[magaman598]

The thread comes back form the dead!

I managed to figure it out, thanks for the help tho guys. EVGA Precision was causing the issue in DX9 games.

 

[oliverpowell]

This thread is nominated to mark as solved.