Windows 7 critial error shutdown in 1 minute

By andrew12 ยท 13 replies
Aug 7, 2012
  1. Long story short having exactly the same problem here,

    (Had quick look through the forum and seems this is quite the popular error nowadays. Is it a problem with Microsoft security essentials?)

    I've downloaded Kasperkey Rescue Disc 10 and tried to boot from it but for some reasgon got a cd read error and something about Grub? Anyway that didn't work becuase the CD never read so could I please get some help with this?

    Thanks in advance! :)
  2. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Hello, and welcome to TechSpot.

    [​IMG] Please see here for the board rules and other FAQ.

    Please feel free to introduce yourself, after you follow the steps below to get started.

    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

    Download Farbar Recovery Scan Tool and save it to a flash drive.

    Please make sure to choose the right architecture: 32 bit or 64 bit depending on your system type.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
      • Startup Repair
        System Restore
        Windows Complete PC Restore
        Windows Memory Diagnostic Tool
        Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst64 and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to the disclaimer.
    • Place a check next to List Drivers MD5 as well as the default check marks that are already there
    • Press Scan button.
    • type exit and reboot the computer normally
    • FRST will make a log (FRST.txt) on the flash drive, please copy and paste the log in your reply.
  3. andrew12

    andrew12 TS Rookie Topic Starter

    In addiotion I'm having trouble reaching the advanced boot options, looking for my windows 7 disc now.

    Edit: And thank you for the fast response!
  4. andrew12

    andrew12 TS Rookie Topic Starter

    Okayyy here we go!

    Attached Files:

  5. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    FRST64 Fixlist

    Please run the following:

    Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

    NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

    Now, please enter System Recovery Options then select Command Prompt.

    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

    Now restart, let it boot normally and tell me how it went.
  6. andrew12

    andrew12 TS Rookie Topic Starter

    All seems normal apart from a slightly longer load time. Log attached

    Attached Files:

  7. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    That sounds normal. No biggie. :)


    Please download ComboFix[​IMG] by sUBs

    Please save the file to your Desktop, but rename it first to svchost.exe

    Important information about ComboFix

    Before the download:
    • Please copy and paste these instructions to Notepad and save to your Desktop, or print them - for easier access.
    • It is important to rename ComboFix before the download.
    • Please do not rename ComboFix to other names, but only the one indicated.
    After the download:
    • Close any open browsers.
    • Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
    • If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.
    Running ComboFix:
    • Double click on svchost.exe & follow the prompts.
    • It will attempt to install the Recovery Console:
    • When ComboFix finishes, it will produce a report for you.
    • Please post the "C:\Combo-Fix.txt" in your next reply.
    Troubleshooting ComboFix

    Safe Mode:

    If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

    (To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
    logo appears. A list of options will appear, select "Safe Mode.")


    If this doesn't work either, try the same method (above method), but try to download it again, except name
    ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

    Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.
  8. andrew12

    andrew12 TS Rookie Topic Starter

    Good news everythnig is running perfectly after restart!
    I forgot to copy the the Combofix report though, I did read through it and found nothing suspicious. If you know where/if it saves this report to I can find it however. Unless you want me to run it again? Nothing to report otherwise!
  9. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    c:\combofix.txt... please copy and paste that here.

    I will take a look and determine next step. Won't take too long at all.
  10. andrew12

    andrew12 TS Rookie Topic Starter

    Here we go!

    ComboFix 12-08-07.05 - vani 08/08/2012 14:06:48.1.8 - x64
    Microsoft Windows 7 Ultimate 6.1.7601.1.1252.44.1033.18.8175.6349 [GMT 1:00]
    Running from: c:\users\vani\Desktop\svchost.exe.exe
    AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
    SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    * Created a new restore point
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    ((((((((((((((((((((((((( Files Created from 2012-07-08 to 2012-08-08 )))))))))))))))))))))))))))))))
    2012-08-08 05:48 . 2012-08-08 05:49 -------- d-----w- C:\FRST
    2012-08-06 03:10 . 2012-08-06 03:10 328704 ----a-w- c:\windows\system32\services.exe.40B295251B315207
    2012-08-06 03:07 . 2012-08-06 03:07 328704 ----a-w- c:\windows\system32\services.exe.20D79542DE743034
    2012-08-06 03:02 . 2012-08-06 03:02 328704 ----a-w- c:\windows\system32\services.exe.33C221E82AB1C60C
    2012-08-06 02:57 . 2012-08-06 02:57 328704 ----a-w- c:\windows\system32\services.exe.F273088E9A6CAC72
    2012-08-06 02:53 . 2012-08-06 02:53 328704 ----a-w- c:\windows\system32\services.exe.C7482D2CCBF43581
    2012-08-06 02:51 . 2012-07-16 01:40 9133488 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FA22FDF6-D741-4522-9984-8B157EC49845}\mpengine.dll
    2012-08-06 02:51 . 2012-08-06 02:51 -------- d-----w- c:\program files (x86)\Microsoft Security Client
    2012-08-03 20:49 . 2012-08-03 20:49 -------- d-----w- c:\program files (x86)\Mozilla Maintenance Service
    2012-08-03 20:49 . 2012-08-03 20:49 573920 ----a-w- c:\program files (x86)\Mozilla Firefox\gkmedias.dll
    2012-08-03 20:49 . 2012-08-03 20:49 68576 ----a-w- c:\program files (x86)\Mozilla Firefox\mozglue.dll
    2012-08-03 20:49 . 2012-08-03 20:49 421200 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcp100.dll
    2012-08-03 20:49 . 2012-08-03 20:49 157608 ----a-w- c:\program files (x86)\Mozilla Firefox\maintenanceservice_installer.exe
    2012-08-03 20:49 . 2012-08-03 20:49 113120 ----a-w- c:\program files (x86)\Mozilla Firefox\maintenanceservice.exe
    2012-08-03 20:49 . 2012-08-03 20:49 770384 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcr100.dll
    2012-08-02 17:57 . 2012-08-08 13:09 -------- d-----w- c:\users\vani\AppData\Local\assembly
    2012-08-02 17:57 . 2012-08-02 17:57 -------- d-----w- c:\program files (x86)\NCSoft
    2012-07-31 23:35 . 2012-07-31 23:35 -------- d-sh--w- c:\windows\system32\%APPDATA%
    2012-07-31 16:14 . 2012-06-02 22:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll
    2012-07-31 16:14 . 2012-06-02 22:19 57880 ----a-w- c:\windows\system32\wuauclt.exe
    2012-07-31 16:14 . 2012-06-02 22:19 44056 ----a-w- c:\windows\system32\wups2.dll
    2012-07-31 16:14 . 2012-06-02 22:15 2622464 ----a-w- c:\windows\system32\wucltux.dll
    2012-07-31 16:13 . 2012-06-02 14:19 186752 ----a-w- c:\windows\system32\wuwebv.dll
    2012-07-31 16:13 . 2012-06-02 14:15 36864 ----a-w- c:\windows\system32\wuapp.exe
    2012-07-31 15:28 . 2012-02-11 10:35 927800 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{283D958E-C3EE-4742-A8EA-7BA7A695C097}\gapaengine.dll
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    2012-08-08 13:11 . 2011-10-04 10:14 25640 ----a-w- c:\windows\gdrv.sys
    2012-08-06 02:02 . 2011-10-05 04:10 283304 ----a-w- c:\windows\SysWow64\PnkBstrB.xtr
    2012-08-06 02:02 . 2011-10-05 03:18 283304 ----a-w- c:\windows\SysWow64\PnkBstrB.exe
    2012-08-06 02:02 . 2011-10-05 03:18 280904 ----a-w- c:\windows\SysWow64\PnkBstrB.ex0
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    *Note* empty entries & legit default entries are not shown
    "ISUSPM Startup"="c:\progra~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2005-02-17 221184]
    "Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2011-10-13 17351304]
    "Steam"="c:\program files (x86)\Steam\steam.exe" [2012-08-04 1353080]
    "IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2011-05-20 284440]
    "ISUSScheduler"="c:\program files (x86)\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-17 81920]
    "ASUSGamerOSD"="c:\program files (x86)\ASUS\GamerOSD\GamerOSD.exe" [2009-07-30 380928]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
    "LogitechVideoRepair"="c:\program files (x86)\Logitech\Video\ISStart.exe" [2004-12-14 458752]
    "LogitechVideoTray"="c:\program files (x86)\Logitech\Video\LogiTray.exe" [2004-12-14 217088]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
    "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
    "DivXUpdate"="c:\program files (x86)\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-15 136176]
    R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [2012-02-10 2348352]
    R3 ALSysIO;ALSysIO;c:\users\vani\AppData\Local\Temp\ALSysIO64.sys [x]
    R3 AppleChargerSrv;AppleChargerSrv;c:\windows\system32\AppleChargerSrv.exe [2010-04-06 31272]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-15 136176]
    R3 GVTDrv64;GVTDrv64;c:\windows\GVTDrv64.sys [2011-10-04 30528]
    R3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-14 317440]
    R3 IOMap;IOMap;c:\windows\system32\drivers\IOMap64.sys [2010-02-22 23680]
    R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-08-03 113120]
    R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-03-20 98688]
    R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-03-26 291696]
    R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 20992]
    R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
    R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]
    R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-10-05 1255736]
    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
    S1 AppleCharger;AppleCharger;c:\windows\system32\DRIVERS\AppleCharger.sys [2011-01-10 21104]
    S1 EIO64;EIO Driver;c:\windows\system32\DRIVERS\EIO64.sys [2011-10-04 16384]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]
    S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
    S2 DES2 Service;DES2 Service for Energy Saving.;c:\program files (x86)\GIGABYTE\EnergySaver2\des2svr.exe [2009-06-17 68136]
    S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-05-20 13592]
    S2 Smart TimeLock;Smart TimeLock Service;c:\program files (x86)\GIGABYTE\Smart6\Timelock\TimeMgmtDaemon.exe [2009-10-13 114688]
    S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-02-09 382272]
    S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-10-05 2655768]
    S3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;c:\windows\system32\Drivers\EtronHub3.sys [2011-05-25 52608]
    S3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;c:\windows\system32\Drivers\EtronXHCI.sys [2011-05-25 76160]
    S3 MEIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2010-09-21 56344]
    S3 netr7364;ASUS USB Wireless LAN Card Driver for Vista;c:\windows\system32\DRIVERS\netr7364.sys [2009-06-10 707072]
    S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [2012-01-17 188224]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-05-16 533096]
    --- Other Services/Drivers In Memory ---
    *NewlyCreated* - WS2IFSL
    Contents of the 'Scheduled Tasks' folder
    2012-08-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-15 20:23]
    2012-08-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-12-15 20:23]
    2012-08-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3009492696-23781106-1391634477-1000Core.job
    - c:\users\vani\AppData\Local\Google\Update\GoogleUpdate.exe [2011-10-17 19:23]
    2012-08-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3009492696-23781106-1391634477-1000UA.job
    - c:\users\vani\AppData\Local\Google\Update\GoogleUpdate.exe [2011-10-17 19:23]
    --------- X64 Entries -----------
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{45d30484-7ded-43d9-957a-d2fd1f046511}]
    2010-11-05 01:57 444752 ----a-w- c:\windows\System32\mscoree.dll
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{1d09c093-f71e-43c3-b948-19316cbd695e}"= "mscoree.dll" [2010-11-05 444752]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-06-17 167704]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-06-17 392472]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2011-06-17 416024]
    "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-06-07 11858536]
    "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 1271168]
    "RPMKickstart"="c:\program files\GIGABYTE\SMART6\Recovery\RPMKickstart.exe" [2011-03-30 2552320]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    ------- Supplementary Scan -------
    uLocal Page = c:\windows\system32\blank.htm
    uStart Page = hxxp://
    mLocal Page = c:\windows\SysWOW64\blank.htm
    TCP: DhcpNameServer =
    FF - ProfilePath - c:\users\vani\AppData\Roaming\Mozilla\Firefox\Profiles\ukkytjfq.default\
    FF - prefs.js: browser.startup.homepage - hxxp://
    - - - - ORPHANS REMOVED - - - -
    URLSearchHooks-{37483b40-c254-4a72-bda4-22ee90182c1e} - (no file)
    URLSearchHooks-{88c7f2aa-f93f-432c-8f0e-b7d85967a527} - (no file)
    Wow6432Node-HKCU-Run-Microsoft Firewall 2.9 - c:\users\vani\AppData\Roaming\WMPRWISE.EXE
    Wow6432Node-HKCU-Run-PlayNC Launcher - (no file)
    --------------------- LOCKED REGISTRY KEYS ---------------------
    @Denied: (2) (LocalSystem)
    @Denied: (2) (LocalSystem)
    @Denied: (A 2) (Everyone)
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"
    @Denied: (A 2) (Everyone)
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\Nico Mak Computing\WinZip]
    @Denied: (Full) (Everyone)
    ------------------------ Other Running Processes ------------------------
    c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    Completion time: 2012-08-08 14:15:19 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-08-08 13:15
    Pre-Run: 457,128,816,640 bytes free
    Post-Run: 468,594,556,928 bytes free
    - - End Of File - - FA974706C6E56FBD709DEB9911441967
  11. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    ESET Online Scan

    Please run a free online scan with the ESET Online Scanner
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • When asked, allow the ActiveX control to install
    • Click Start
    • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
    • Click Scan (This scan can take several hours, so please be patient)
    • Once the scan is completed, you may close the window
    • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
    • Copy and paste that log as a reply to this topic
  12. andrew12

    andrew12 TS Rookie Topic Starter

    ESETSmartInstaller@High as downloader log:
    all ok
    # version=7
    # OnlineScannerApp.exe=
    # OnlineScanner.ocx=
    # api_version=3.0.2
    # EOSSerial=055850d31ae1bc4ba1dfb38acc8e5a32
    # end=finished
    # remove_checked=true
    # archives_checked=true
    # unwanted_checked=true
    # unsafe_checked=false
    # antistealth_checked=true
    # utc_time=2012-08-10 05:14:26
    # local_time=2012-08-10 06:14:26 (+0000, GMT Daylight Time)
    # country="United Kingdom"
    # lang=1033
    # osver=6.1.7601 NT Service Pack 1
    # compatibility_mode=5893 16776574 66 85 26048927 97080631 0 0
    # compatibility_mode=8192 67108863 100 0 150 150 0 0
    # scanned=133473
    # found=3
    # cleaned=3
    # scan_time=3285
    C:\Users\vani\Downloads\cnet2_wax20e_zip.exe a variant of Win32/InstallCore.D application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
    C:\Users\vani\Downloads\cnet_coretemp_coretemp_publisher_4645575_CNET_exe.exe a variant of Win32/InstallCore.D application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
    C:\Users\vani\Downloads\coretemp_coretemp_publisher_4645575_CNET.exe a variant of Win32/InstallIQ application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
    ESETSmartInstaller@High as downloader log:
    all ok
  13. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Good job!

    Your logs appear to be clean. If there are no more issues, then we shall clean up!

    Clean up System Restore

    Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

    To manually create a new Restore Point
    • Go to Control Panel and select System and Maintenance
    • Select System
    • On the left select Advance System Settings and accept the warning if you get one
    • Select System Protection Tab
    • Select Create at the bottom
    • Type in a name I.e. Clean
    • Select Create
    Now we can purge the infected ones
    • Go back to the System and Maintenance page
    • Select Performance Information and Tools
    • On the left select Open Disk Cleanup
    • Select Files from all users and accept the warning if you get one
    • In the drop down box select your main drive I.e. C
    • For a few moments the system will make some calculations:
    • Select the More Options tab
    • In the System Restore and Shadow Backups select Clean up
    • Select Delete on the pop up
    • Select OK
    • Select Delete

    Run OTC to remove our tools

    To remove all of the tools we used and the files and folders they created, please do the following:
    Please download OTC.exe by OldTimer:
    • Save it to your Desktop.
    • Double click OTC.exe.
    • Click the CleanUp! button.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes.
    Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

    Purge old temporary files

    Download CCleaner Slim and save it to your Desktop - Alternate download link

    When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
    Follow the prompts to install the program.

    * Double-click the CCleaner shortcut on the desktop to start the program.
    * Click on the Options block on the left, then choose Cookies.
    * Under Cookies to Delete, highlight any cookies you would like to retain permanently
    * Click the right arrow > to move them to the Cookies to Keep window.
    * Go into Options > Advanced & uncheck Only delete files in Windows Temp folders older than 48 hours
    * Click Cleaner on the left then Run Cleaner on the right to run the program.
    * Important: Make sure that ALL browser windows are closed before selecting Run Cleaner

    Caution: Only use the Registry feature if you are very familiar with the registry.
    Always back up your registry before making any changes. Exit CCleaner after it has completed it's process.

    Security Check

    Please download Security Check by screen317 from or
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    Tell me in your next reply, if you have completed these tasks:
    • Cleaned System Restore
    • Ran OTC
    • Ran CCleaner
    • Ran Security Check
    Also, let me know how your computer is running, and don't forget to post the contents of the Security Check log.
  14. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Hello. Are you still with us?

    Your thread has been marked as "Inactive" because of your lack of reply. Please let us know how your computer is running, or if you want to continue in this topic.


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