I work on computers as a hobby, so I've had plenty of experience using the windows disk in the repair console, and straight out repair install, along with linux and ERD programs, the problem I'm having I have /never/ seen before.
Laptop freezes at loading bar when trying to start windows normally. When trying to use ERD or windows disk, both freeze before completely loading, specificly with the windows disk it continually freezes at the point where it is 'Starting Windows'
Strangest part to all of this is, safe mode works perfectly fine, networking and non-networking. In safe mode I have went back to the last working restore point to no avail, used msconfig to turn Everything off, went through programs (with updates listed) and uninstalled anything installed up to 1 month before the problem manifested itself. The only thing I can think of is either a CPU or MOBO problem, but I'm really hoping that isn't the case as their cheap and I won't make any money if they decide to just trash the laptop, plus I'll look like an *****... Everytime I tell someone its a CPU or MOBO problem I feel as if they just believe I can't fix it, and honestly I'm hoping thats the case this time as not only is this a paying customer, but a friend.
I'm at my wits end with this and I told my mothers friend I would have it done within 3 days (obviously a mistake) Any help or advice would be greatly appreciated.
Thanks guys
P.S. If you need any other details please ask. BTW the machine is a Lenovo, Model # 0689
Thank you again for even reading this, I'm so stressed out right now.
Udate: After booting to safe mode in both modes, now it decides to quit booting into both. All I was able to do in safe mode was run msconfig and turned off alot of non-essesential stuff, can't be sure what but nothing outside of msconfig. Couldn't touch services and even some items in the startup list would not turn off, Along with some items in programs list, again, some would not remove without installer service (which would not start in safe mode, same with its dependency RPC). After this started, completely removed power and batter and hit power button to draw all juice off board. At this point, no software answer is going to fix it I belive. Just in case d/ling a ram tester but pretty sure it won't work in the first place, and if it does I think it'll be neg, ram problems (forgive the pun) tend to be more random. I'm pretty sure this has to be cpu or mobo but I have no idea how to tell which.
Laptop freezes at loading bar when trying to start windows normally. When trying to use ERD or windows disk, both freeze before completely loading, specificly with the windows disk it continually freezes at the point where it is 'Starting Windows'
Strangest part to all of this is, safe mode works perfectly fine, networking and non-networking. In safe mode I have went back to the last working restore point to no avail, used msconfig to turn Everything off, went through programs (with updates listed) and uninstalled anything installed up to 1 month before the problem manifested itself. The only thing I can think of is either a CPU or MOBO problem, but I'm really hoping that isn't the case as their cheap and I won't make any money if they decide to just trash the laptop, plus I'll look like an *****... Everytime I tell someone its a CPU or MOBO problem I feel as if they just believe I can't fix it, and honestly I'm hoping thats the case this time as not only is this a paying customer, but a friend.
I'm at my wits end with this and I told my mothers friend I would have it done within 3 days (obviously a mistake) Any help or advice would be greatly appreciated.
Thanks guys
P.S. If you need any other details please ask. BTW the machine is a Lenovo, Model # 0689
Thank you again for even reading this, I'm so stressed out right now.
Udate: After booting to safe mode in both modes, now it decides to quit booting into both. All I was able to do in safe mode was run msconfig and turned off alot of non-essesential stuff, can't be sure what but nothing outside of msconfig. Couldn't touch services and even some items in the startup list would not turn off, Along with some items in programs list, again, some would not remove without installer service (which would not start in safe mode, same with its dependency RPC). After this started, completely removed power and batter and hit power button to draw all juice off board. At this point, no software answer is going to fix it I belive. Just in case d/ling a ram tester but pretty sure it won't work in the first place, and if it does I think it'll be neg, ram problems (forgive the pun) tend to be more random. I'm pretty sure this has to be cpu or mobo but I have no idea how to tell which.
