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Windows XP Crashes often

By gjerlufsen · 20 replies
Apr 4, 2005
  1. Hi All

    I have an urgent need for some expert help. MY computer crashes from time to time, some times right after it has been started, other times after been playing or surfing for some time.

    This problem has been around for almost 1½ years, and I have tried to reinstall the computer many times, unplugged USB devices, printers. Uninstalled software and others. I Need Your Help.

    The last 6 STOP Errors that I got are:
    0x0000000a (0x00000000, 0x000000ff, 0x00000001, 0x805330e8 (4-4-2005)
    0x10000050 (0x8b18458b, 0x00000000, 0xf8452253, 0x00000000 (21-3-2005)
    0x1000008e (0xc0000005, 0x8053ac37, 0xf59e7858, 0x00000000) (20-3-2005)
    0x1000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000 (15-3-2005)
    0x0000000a (0x00000023, 0x000000ff, 0x00000000, 0x80533e22 (15-3-2005)
    0x10000050 (0xffffff8c, 0x00000000, 0x804efffb, 0x00000000 (11-3-2005)

    As you can see it is not the same error message each time.

    Please give me some advice.

    My computer is a P4-2600mhz, 512mb FSB800mhz, P4V800 motherboard, Geforce4-256MB GFX.

    Running Windows XP with SP2 and fully updated using Windows Update.

    Regards Tim Gjerlufsen
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    First I suggest that you download and run Memtest86+ from www.memtest.org

    Let it run for at least seven passes. If you don`t have a floppy drive there is an iso version that you can burn to cd and then boot from that.

    Also what psu do you have?

    Regards Howard :wave: :wave:
  3. triplate

    triplate TS Rookie Posts: 134

    Then upgrade that power supply...
  4. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Also check if there is a newer BIOS for your mobo, but memory is the most likely candidate.
    Disconnect the PC from the mains first.
    Then take the memory out and use an eraser to clean the contacts on both sides. Blow off the eraser-remnants before you put it back in.
    Try it in different slots if the mobo allows for that.
  5. gjerlufsen

    gjerlufsen TS Rookie Topic Starter

    Hi All

    about the memtest - I have allready done that - ran the extended test for more that 8 full cycles without any errors.

    The PSU is a 300W CODEGEN, model 300x if that can help any of you.

    Regards Tim
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I think it`s most probable that your 300w psu is not powerful enough for your system.

    I would suggest a 400 to 450 watt psu of good quality such as enermax or Thermaltake etc.

    Take a look HERE for advice on psu`s.

    Regards Howard :grinthumb
  7. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,172

    I would have to agree, but since your profile isn't filled out I don't know how much draw your components are taking. Try filling that out in your User CP so we can help you quicker in the future.

    :wave:Welcome to TechSpot:wave:
  8. triplate

    triplate TS Rookie Posts: 134

    My vote is Power Supply...;)
  9. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

  10. gjerlufsen

    gjerlufsen TS Rookie Topic Starter

    Why does my computer not crash during Memtest (DOS)

    Hi all

    Okay maybe my PSU is too small for the computer (Is was a bundled computer).

    But I wonder why the computer doesn't crash if I run the memtest (in DOS mode). The last time it ran for more than 16 hours without any problems. No memory failures or system crashes. Are the PSU load the same running in DOS mode as in "Full" Windows mode with devices and GFX?

    Maybe I should let the computer run a longer memory test.

    Regards Tim

    Cpc2004 canm you please paste the solutions for the link - please :)
  11. triplate

    triplate TS Rookie Posts: 134

    No..its not..;)
  12. dgower2

    dgower2 TS Maniac Posts: 238

    Easy test to see if it's the PSU...

    Remove all cards except the video card, remove all CDROM and floppy drives (just unplug the power cables from them), and unplug any systems fans (not the CPU fan!) and boot your system. If it's the PSU that's causing your crashes, it shouldn't crash now that all those devices aren't drawling any current.
  13. gbhall

    gbhall TechSpot Chancellor Posts: 2,431   +77

    try removing peripherals first

    In the past, I have found odd crashes and freezes can sometimes be traced to a faulty component, such as a CD/DVD drive. I recommend removing every possible peripheral and running extended tests after restoring each one by one. I would remind you that if you remove all peripherals and find everything works, you might conclude the problem is the power supply, replace that only to find the problem is still there when you reconnect everything.....

    First things first may be better
  14. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Some faulty ram can pass memtest. If memtest reports error, the RAM is faulty. If memtest does not report errors, it does not mean that your RAM is in a good shape.
  15. olincoles

    olincoles TS Rookie

    0x1000007F 0x00000008 0x80042000 0x00000000 0x00000000


    I received STOP 0x1000007F 0x00000008 0x80042000 0x00000000 0x00000000 repeatedly for two weeks straight on two identical production systems. I swapped and tested every single component, and the STOP error persisted. It was when I finally narrowed down the problem to the motherboard that I discovered the culprit: Readtek HD Audio (and the nVidia GeForce 7900GT).

    The Abit AW8-MAX motherboards use a PCI-Express card to utilize the Realtek High Definition Audio; which works fine when a VGA Compatible display adapter driver is used. However, the v1.15 driver that came on the CD-ROM did not seem to work well when the nVidia GeForce 7900GT was installed using driver versions 83.91 WHQL, 84.21 WHQL, and 84.43 Beta.

    I went to Realtek and downloaded the latest HD Audio drivers, and now all is well. Here's the link: http://www.realtek.com.tw/downloads...s=2004061&Software=True&title=HD Audio CODECs

    Hopefully this helps you avoid days of troubleshooting.
  16. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi Olincoles,

    Thanks for sharing your experience. After adding your information, my latest record for system crash bugcheck code 7F with 00000008 80042000 00000000 00000000

    5 m/b
    2 vid
    4 ram
    1 CPU
    5 sw
    1 BIOS upgrade
    16 Total

    The conclusion: sw problem is 5/16 (ie 32.75%) and hw problem is 9/16 (67.25%).
  17. olincoles

    olincoles TS Rookie

    Please delete this post.
  18. olincoles

    olincoles TS Rookie

    Not so fast:

    Despite two days of testing for stability, my customer has called me back today to inform me of BSOD errors. I have ordered a new motherboard, just to make certain. We will know very soon.
  19. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi Olincoles,

    Probably the crashes have multiple culprit. Realtek card driver is one of them. Open a new post and attach the latest minidumps here. Maybe we have some suggestion to the problem.
  20. olincoles

    olincoles TS Rookie

    I just got the system back. Although the event log showed some new errors, nothing seems conclusive. Here is the site download the minidump files: http://webpages.charter.net/pci/public/minidump/

    Please let me know what you find. I will be replacing the motherboard regardless of the errors, and will let you know if the errors continue.
  21. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    Both dumps are crashed at nVidia Display Card Driver and your version is almost the latest. Maybe it is unstable and have software problem. Install nVidia Display Card Driver version 78.xx and it is a stable version.

    Mini042406-01.dmp BugCheck 10000050, {e6012b60, 0, bfaf5e39, 2}
    Owning Process 89f7b548 Image: FEAR.exe
    Probably caused by : nv4_disp.dll ( nv4_disp+121e39 )

    Mini042506-01.dmp BugCheck 1000008E, {c0000005, bfa7388d, 8ec5cb88, 0}
    Owning Process 889a74f8 Image: Fable.exe
    Probably caused by : nv4_disp.dll ( nv4_disp+9f88d )
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