Wireless internet connection on Vista laptop but no connection on desktop

By djfastlane1 ยท 14 replies
Jul 9, 2008
  1. hi everyone im almost having the same problem, i just purchased a wirless netgear wgt624 router and i have a hp vista laptop. i also have an arris touchtone comcast dsl modem. my problem is that i can connect to the internet wirelessly thought the router. but i can not connect on the internet on my desktop. i would like to get the internet goin at the same time both through the router. i have tried to insert an e cable from the router directly to the computer but i get limited or no connectivity. and its not the cable bcuz i swapped out with another e cable and the same result occurs. plz help
  2. djfastlane1

    djfastlane1 TS Rookie Topic Starter

    i have a hp pavillion dv6000 and its running on vista home premium
  3. Snidely647

    Snidely647 TS Rookie

    Are you looking to keep the Desktop hardwired with an Ethernet cable or use a wireless USB/PCI adapter/card?

    Also, try resetting the router &/or changing the routers DHCP IP range.
  4. djfastlane1

    djfastlane1 TS Rookie Topic Starter

    yes i want to keep the desktop wired with an ethernet but like i said wen i plug the e cable in from the router to the computer i get limited or no connectivity
  5. Snidely647

    Snidely647 TS Rookie

    Did you try a network connection "repair" (clear your computer DNS cache)?
  6. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    do you have zone alarm or comodo firewalls on the computer that can't connect and did you recently install Microsoft update KB951978

    if so you just need to reduce zone alarm from High to medium or configure comodo to allow the specific program to connect
  7. djfastlane1

    djfastlane1 TS Rookie Topic Starter

    no i have niether of those firewalls. do i need to install taht update?
  8. djfastlane1

    djfastlane1 TS Rookie Topic Starter

    that* sorry
  9. djfastlane1

    djfastlane1 TS Rookie Topic Starter

    and yes i did try the repair and it said somthing about the limited or no connectivity
  10. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    no you don't but there was an issue with those in the last 2 days that I thought may have caused a conflict for you. That obviously wasn't your problem then
  11. djfastlane1

    djfastlane1 TS Rookie Topic Starter

    ok. sooo how do i fix the problem??? i tried to reset the router and my modem at that and nothing happened.
  12. nickc

    nickc TechSpot Paladin Posts: 923   +11

    djfastlane1, u say e cable, u need a network cable.
  13. djfastlane1

    djfastlane1 TS Rookie Topic Starter

    what is the diff?
  14. mewi

    mewi TS Rookie Posts: 70

    e-cable: The ISO/IEC 11801 standard for copper wire cable rated at up to 250 MHz.

    I am just going to assume you were shortening Ethernet Cable to E Cable so that post wasn't really pointful from him :|

    Anyway, simple questions

    1. Have you always had this problem with your desktop? Is this a new desktop?

    2. Please go to device manager, right click my computer > properties > hardware > Device Manager, are there any yellow markers by your network adapters?

    3. If so, can you please tell us the model of your motherboard/network card?

    4. Is your system setup to "Obtain Network IP automatically"?

    5. In what order is your network setup, Desktop > Router > Modem ?

    6. What type of router do you have?
  15. djfastlane1

    djfastlane1 TS Rookie Topic Starter

    1. well i never really was aware because usaually our modem is connected through usb. but our modem also has a ethernet port.
    2. how do i get to the device manager?
    3. read num 2
    4. yes
    6. netgear wgt624 wireless router
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