XP Crashes including BSOD

[abit late]

Hi Guys

Windows is crashing once every one to three days and its driving me nuts. Its very intermittent and I'm not getting anywhere while trying to troubleshoot. I have tried all of the pinned suggestions to no avail. Event viewer always reports the following error codes:

Error code 00000044, parameter1 83ffda20, parameter2 00000d62, parameter3 00000000, parameter4 00000000.

Could someone please take a look at the attached minidump? I have also attached a pic of the blue screen. There is only one minidump file because others have disappeared from the windows/minidump folder which I find odd. But when opened in notepad they appear to be the same and end with kmixer.sys. I don't know how significant this is and would be truly grateful if someone could help.

Thanks

Al

 

[cpc2004]

Inaccessible minidump

Hi,

Your minidump is inaccessible and it is the sign of faulty ram. Run memtest to stress test the ram.

 

[abit late]

Hi cpc2004

Thanks a lot for your reply. Before I posted I ran memtest for 24hrs and got no errors. I have also run prime95 for about 10 hrs with no errors. I am only getting these craches every 4 or 5 days and it never happens when my machine is being used - always happens when I am away!

It has just happened again and I have used dumpchk.exe to read the attached new dumpfile. There are lots of references to kmixer.sys but reading dump files is new to me and I don't know how to interpret the info.

Thanks for your time.

Al

 

[cpc2004]

Hi,

Maybe your windows may have two culprits
1 Your windows install ZoneAlarm and your version has known problem. De-install ZA
2. Faulty ram. Some faulty ram can pass memtest. Reseat the memory module to another memory slot.

BugCheck 44, {8404f8b0, d62, 0, 0}
Probably caused by : TIAU5CO.sys ( TIAU5CO+5e63 )

 

[abit late]

Hi,

I recently reseated the RAM modules and am currently running memtest again. I'll buy some more RAM if I have to.

TIAU5CO.sys appears to be a driver file that is associated with my Copperjet ADSL modem. I do have ZA installed - if this is a known problem I will check the ZA forum to see if I can resolve this without losing ZA. I tried to work out which driver was being loaded at the time of the crash with the use of pstat.exe but did not manage to relate an exception address to a driver file from pstat.

By the way, all drivers were the lastest when I posted the dump except for the audio drivers. Yesterday I installed Realtek's latest AC'97 Codec with the hope that this may fix the problem because I noticed from the dumpchk that the "unloaded modules" seemed to be related to sound - kmixer.sys and Dmusic.sys - are the "unloaded modules" of no relevance?

Thanks, I am very grateful for your help with this.

Al