Hi everyone,
I've bought an ipod for my sister and as soon as she connects it or a even just a memory stick to the USB port the compuer recognises the new hardware, says it's a mass storage device and then just re-starts.
The error log is:-
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Description:
Error code 10000050, parameter1 ffffffe8, parameter2 00000001, parameter3 804eca95, parameter4 00000000.
The warning log is:-
Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 256
Description:
Timed out sending notification of device interface change to window of "DeviceMsgListenerWnd"
The processor is an AMD Duron 600 with 512MB RAM and whilst I know it's a bit old, I'm pretty sure this shouldn't happen.
The PC also has a PCI card with a USB hub plus the 2 USB ports on the motherboard. It currently has a USB printer and USB modem that work fine. I have tried all the USB ports with these and they are fine when the ipod is connected, it crashes.
Stuff I've tried to date include;-
1. Disk check
2. Updating the USB drivers (without much success - neither I nor Windows could find any updates)
3. Updated XP to SP1 and soon to SP2
4. Turned off auto-reboot during system error and now it just freezes and goes slower - I don't get a BSOD though.
I think it's a driver problem and my Dad thinks it might be a program writing to a bit of memory already allocated to some other program - I have no idea how to diagnose this.
Any help would be massively appreciated by a fairly clueless newbie!
Thanks in advance
I've bought an ipod for my sister and as soon as she connects it or a even just a memory stick to the USB port the compuer recognises the new hardware, says it's a mass storage device and then just re-starts.
The error log is:-
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Description:
Error code 10000050, parameter1 ffffffe8, parameter2 00000001, parameter3 804eca95, parameter4 00000000.
The warning log is:-
Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 256
Description:
Timed out sending notification of device interface change to window of "DeviceMsgListenerWnd"
The processor is an AMD Duron 600 with 512MB RAM and whilst I know it's a bit old, I'm pretty sure this shouldn't happen.
The PC also has a PCI card with a USB hub plus the 2 USB ports on the motherboard. It currently has a USB printer and USB modem that work fine. I have tried all the USB ports with these and they are fine when the ipod is connected, it crashes.
Stuff I've tried to date include;-
1. Disk check
2. Updating the USB drivers (without much success - neither I nor Windows could find any updates)
3. Updated XP to SP1 and soon to SP2
4. Turned off auto-reboot during system error and now it just freezes and goes slower - I don't get a BSOD though.
I think it's a driver problem and my Dad thinks it might be a program writing to a bit of memory already allocated to some other program - I have no idea how to diagnose this.
Any help would be massively appreciated by a fairly clueless newbie!
Thanks in advance
