Hi,
This is a bit long winded but I've decided that I really need to explain everything so here goes:
I'm running XP Home Edition version 2002 SP3 and recently my PC has developed a MAJOR problem which to this point I cannot fix.
It all started when Norton Internet Security automatically installed its 2009 update. When the installation had completed, it requested that I restarted my machine. Upon booting, it goes as far as the Windows XP loading page then restarts again and again and again; all the time following the same process.This all happened about 2 weeks ago.
So I decided to roll back into "last know configuration that worked". Norton was due for its upgrade and as I've heard alot of bad things about it recently I decided to completely unistall the program. I also ran the Norton Removal Tool to completely remove all traces of the program.
I was advised by a friend that the problem may be a virus so I installed and ran a scan using Spybot Search and Destroy which found several spyware, adware and one virus. I quarantined and removed from system. I also installed the latest version of Kaspersky Internet Security. Upon initialising a scan with Kaspersky the computer crashed and restarted and followed the same route as before: gets as far as XP loading page then restarts continuously.
Then I booted from Kaspersky back-up CD and ran a scan pre-Windows as it were. The scan came back that the system was clean. Great. So I rebooted once again. Same problem. This time I left the system restarting and went out for a bit. When I got back it had managed to log onto Windows finally.
I then ran memtest to see if the problem was memory related - again everything appears to be fine (ran three scans in total as recommended - 1 x 1 hour, 1 x 100%, 1 x overnight).
I have also ran CHKDSK on several occasions and every time it has returned a healthy drive.
I have only turned off my computer twice since this occurred and both times it had done this re-booting thing but once left alone for approximately 1/2 hour, eventually figures itself out and logs onto windows. However, on the latter occasion an error message appeared that Windows had recovered from a major error (you don't say). I'm a mug because I didn't write down what this error was.
That was about a week ago and haven't turned off my computer since(!) until yesterday when I ran Portable Norton Partition Magic 8.05 to repartition my system drive as it is running seriously low on space. Obviously it requested a restart which again gave me the same problems although this time it would bring up the blue XP screen with the following error before re-booting again: "file xmnt2002 not found CHKDSK failed".
This time I left the computer rebooting over night and was still doing it 8 hours later when I woke up. So I have this morning booted in safe mode and have been trying to find a solution. I have now removed the command from Norton Partition from the registry to search for xmnt2002 so this error message no longer occurs, instead windows automatically runs a CHKDSK which upon completion then re-boots my machine.
I have checked my Event Viewer for errors when this re-booting occurred and have found this repeatedly reccurring:
"Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 03/02/2009
Time: 14:55:27
User: N/A
Computer: EUAN
Description:
The following boot-start or system-start driver(s) failed to load:
Fips
intelppm
kl1
klbg
KLIF
sf
"
As you can expect the Help and Support Centre offers no help and support
As you may have come to realise I am completely stuck on this and also a bit fed up! The problem is I'm skint and unemployed at the moment and there's no way I can afford a new PC if I can't get this fixed
PLEASE HELP ME!!!
Thank you for your time in reading all this!
This is a bit long winded but I've decided that I really need to explain everything so here goes:
I'm running XP Home Edition version 2002 SP3 and recently my PC has developed a MAJOR problem which to this point I cannot fix.
It all started when Norton Internet Security automatically installed its 2009 update. When the installation had completed, it requested that I restarted my machine. Upon booting, it goes as far as the Windows XP loading page then restarts again and again and again; all the time following the same process.This all happened about 2 weeks ago.
So I decided to roll back into "last know configuration that worked". Norton was due for its upgrade and as I've heard alot of bad things about it recently I decided to completely unistall the program. I also ran the Norton Removal Tool to completely remove all traces of the program.
I was advised by a friend that the problem may be a virus so I installed and ran a scan using Spybot Search and Destroy which found several spyware, adware and one virus. I quarantined and removed from system. I also installed the latest version of Kaspersky Internet Security. Upon initialising a scan with Kaspersky the computer crashed and restarted and followed the same route as before: gets as far as XP loading page then restarts continuously.
Then I booted from Kaspersky back-up CD and ran a scan pre-Windows as it were. The scan came back that the system was clean. Great. So I rebooted once again. Same problem. This time I left the system restarting and went out for a bit. When I got back it had managed to log onto Windows finally.
I then ran memtest to see if the problem was memory related - again everything appears to be fine (ran three scans in total as recommended - 1 x 1 hour, 1 x 100%, 1 x overnight).
I have also ran CHKDSK on several occasions and every time it has returned a healthy drive.
I have only turned off my computer twice since this occurred and both times it had done this re-booting thing but once left alone for approximately 1/2 hour, eventually figures itself out and logs onto windows. However, on the latter occasion an error message appeared that Windows had recovered from a major error (you don't say). I'm a mug because I didn't write down what this error was.
That was about a week ago and haven't turned off my computer since(!) until yesterday when I ran Portable Norton Partition Magic 8.05 to repartition my system drive as it is running seriously low on space. Obviously it requested a restart which again gave me the same problems although this time it would bring up the blue XP screen with the following error before re-booting again: "file xmnt2002 not found CHKDSK failed".
This time I left the computer rebooting over night and was still doing it 8 hours later when I woke up. So I have this morning booted in safe mode and have been trying to find a solution. I have now removed the command from Norton Partition from the registry to search for xmnt2002 so this error message no longer occurs, instead windows automatically runs a CHKDSK which upon completion then re-boots my machine.
I have checked my Event Viewer for errors when this re-booting occurred and have found this repeatedly reccurring:
"Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 03/02/2009
Time: 14:55:27
User: N/A
Computer: EUAN
Description:
The following boot-start or system-start driver(s) failed to load:
Fips
intelppm
kl1
klbg
KLIF
sf
"
As you can expect the Help and Support Centre offers no help and support
As you may have come to realise I am completely stuck on this and also a bit fed up! The problem is I'm skint and unemployed at the moment and there's no way I can afford a new PC if I can't get this fixed
PLEASE HELP ME!!!
Thank you for your time in reading all this!