You Think You Know Computers... Try Solving This...

By TheMountaineer ยท 46 replies
Feb 23, 2006
  1. SMA

    SMA TS Rookie Posts: 19

    How fast is your CPU?
  2. EvilFallenAngel

    EvilFallenAngel TS Rookie

    Sorry to say this, but it might your CPU and board are toast. This same issue happened to me couple years ago. I went to a pc-repair shop and payed 25 bucks to have them check it out for me.... the shop owner is a good bud of mine, told me it was a bad board and cpu... he told me he fried one of his CPU's trying to test it so be careful putting in another cpu. Everything else tested out good.
  3. CMH

    CMH TechSpot Chancellor Posts: 2,039   +9

    I'm just an observer.

    Are you saying that the power supply fried both m/b and processor (being such a small PSU, 200W, and powering up so many items) or that the m/b was stuffed up in the first place, and supplied too much power to the CPU?

    To clarify, lets say you met TheMountaineer when he bought the comp, and you would ask him to buy ONE better component, which would it be?
  4. EvilFallenAngel

    EvilFallenAngel TS Rookie

    PSU depends on system needs, 200W should be fine for barebone system with on-board everything. But when it comes to newer video cards and other add-ons a better PSU, I personally like Antec, with more power 300W+ would be good to have for system stability. I just bought Antec True Power 2 2.0 550 SLI due to having sli board and pci express 7800GT. Damn 24 pin 12v connectors...

    My old system(now wife's) AMD3200 barton, MSI Board, Corsair 1gb PC3200, 30GB 7200 HD, Creative Sound Blaster 5.1 Gamer(old), Sony 52x CD-ROM, MSI Nvidia 5600XTD AGP, I had Antec 350W in A-Open tower.

    My new system AMD 64 3700 939 San Diego, MSI Diamond Plus 939, MSI 7800GT 16x PCI-E, Kingston 1GB PC3200, 36GB Raptor, Sony 52x CD-Rom in Antec Lanboy Tower with Antec True Power 2 2.0 550 SLI(for when I add another 7800GT).
  5. EvilFallenAngel

    EvilFallenAngel TS Rookie

    My friend just told me he had the same issue 6months ago, he said it was a short or something on the board. The posts you said sound familiar with win32 errors. He said that he formated his drive also, when he tried to install windows xp it would give him win32 errors and so on, and would freeze on windows install.
  6. TheMountaineer

    TheMountaineer TS Rookie Topic Starter

    I didn't get freezes during windows install...
    the freezes, i have discovered, are unrelated to the restarting problem.
    The feezes were down to MSN 7.5

    However my comp is still restarting erratically, with the Win32k.sys errors.

    Advice still apprciated
  7. TheMountaineer

    TheMountaineer TS Rookie Topic Starter

    The one i use has handled this system for 3 years...
    why would i suddenly need more power?
    btw, my CPU is 2.4ghz

  8. TheMountaineer

    TheMountaineer TS Rookie Topic Starter

    Bump for help
  9. Spike

    Spike TS Evangelist Posts: 2,168

    Boot to recovery console, and try running chkdsk /r. When you finish, go back to windows and try again. If it still persists in restarting, unplug EVERYTHING except the bare essentials (if you have onboard graphics you can use, even unplug your graphics card!!!) and try again. If it's STILL doing it, Take a look at your internal hard disk (the external one shouldn't be an issue as both your USB headers and your external HD should be unplugged!), find out what its make and model is, and download the diagnostic utility for it from the manufacturer - if you can't find the HD diaagnostic utility, tell us the make and model and we'll post a link.

    A different approach here, but for some reason I'm gravitating towards a hard drive/partition/corruption issue.
  10. Eko

    Eko TS Rookie


    Please check the fluctuations of the PSU. Try to get a multimeter from somewhere, and measure yourself the voltages. Maybe it will not report correctly in the BIOS (even the temperature could be an issue, if the sensor on the mobo is deffective).
    Check out on the motherboard, of you have some leakage in the capacitors (they are swollen or something like that).

    Apply some new thermal paste, if you haven't done so already.

    Check the HDD for bad sectors.

    Good luck !
  11. YellowC4S

    YellowC4S TS Rookie Posts: 107

    I would guess either bad PSU or not enough vcore.
  12. Eric Legge

    Eric Legge TS Rookie Posts: 132

    Have you connected the additional square 4-pin power connector from the power supply to the motherboard?

    Because it stabalises the board.
  13. TheMountaineer

    TheMountaineer TS Rookie Topic Starter

    done all of that, and yes the 4 pin power connecter is connected to the motherboard....... :(
  14. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,094

    I really don't mean to sound like I'm 'Beating a Dead horse'
    I know you felt that ' it worked in the past ' ..... but it ain't working now...

    But, 200W psu is not enuf power , according anything I have read in a number of years.
    A weak or failing PSU will produce all of the symptoms you are experiencing.

    Would it not be reasonable to at least eliminate 1 probable issue.Pop in a 300W for maybe $20 odd bucks,if budjet is critical (Although I prefer a reliable Brand, more $)
    Then troubleshoot from there.
    It can only help!

    P.S. Yellowc4s.........I want your Avatar!!!!!!!!
  15. milky

    milky TS Enthusiast Posts: 85

    Power Supply! amp it up a bit. at the very least 300w. I would recommend 350w+. A bad or weak power supply will cause all sorts of random unexplained errors including random shut-downs/restarts.
  16. TheMountaineer

    TheMountaineer TS Rookie Topic Starter

    sorry ii got it wrong,
    its 300w
  17. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,094

    O.K. now that we got that straight .
    I recall you saying that you get the problem at the "same "place ( MSnger 7.5), is that still true? If yes
    I believe your problem are software related. Hardware errors are often random.
    Try shutting off processes and programs one at a time with some time in between to see if you can find the culprit.
    Also take a look in Event log any red stop errors are very important.
    Let us know what you find.
  18. melkor

    melkor TS Rookie

    Kirock, if you don't know wtf you are talking about don't just give advice anyway, you could end up doing more harm than good.
  19. Eric Legge

    Eric Legge TS Rookie Posts: 132

    So, did you finally sort the problem out?

    You should keep a Ubuntu Linux boot CD/DVD so that you can run the PC using that OS. If it works without causing the symptoms, you know that it's a software problem. If the problems persist, it's a hardware problem.
  20. milky

    milky TS Enthusiast Posts: 85

    I still think it may be the power supply. I know you corrected yourself and said that you do have 300w, but it could still be a bad power supply. try replacing it. if the problem persists, return it and try something else!
  21. MetalX

    MetalX TechSpot Chancellor Posts: 1,388

    Find a different video card. Immediately. Test it with something else, anything else. I've heard more horror stories than you'd care to know from Radeon 9700/9800 series cards, and my own Radeon 9800PRO that I owned back in the day gave me almost this exact same problem.

    Now I'm not sure if the video card is the problem, but I've certainly seen that before, so my first piece of advice would be to try another video card, preferably one not from the Radeon 9000 series.

    Also, the power supply has a very low +12v rail, if I read your post about the voltages correctly. 10A is absolutely dismal for a +12v rail, so it would be in your best interest, stability issues or no, to upgrade your power supply to a GOOD BRAND. GOOD BRAND means buy your power supply from a company known for quality. Enermax is my personal favorite, but PC Power and Cooling, OCZ, and Antec are some other good brands. I'm sure lots of people on this forum could think of more good brands too.
  22. anshuman

    anshuman TS Rookie

    is it a laptop or desktop
    either way
    maybe your heatsink is not connected properly
    that helped me tremendously
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