DriverHeaven has done an interview with ATI

I feel that ATI's support is top notch in the graphics industry bar none. We have a large dedicated staff of customer support specialists and have reduced our turn around time for customer support to record levels. Furthermore we support all our partner cards, in other words it doesn't matter if you buy an ATI branded retail card or say for example a Hercules, Sapphire, or Visiontek card you still get ATI tech support. We are also very accessible to users whether it be in interviews like this, or even having employees help people out in the various forums.