Imagine being the CEO and co-founder of a social media/news platform and having your own account suspended. That’s the unusual situation Jack Dorsey recently found himself in when Twitter removed him from his own site.
At 9 PM yesterday, a number of users reported that Dorsey’s @jack account was showing an error popup with the message: “The account you are trying to view has been suspended.” As you can imagine, this resulted in some confusion as to what had happened, along with speculation that the CEO could have been hacked.
About 15 minutes later, Dorsey’s account was fully restored, though he had lost a large number of his followers. At 11 PM, the Twitter boss posted a message addressing the suspension: “just setting up my twttr…again (account suspension was an internal mistake),” referencing his first ever tweet from 2006.
just setting up my twttr…again (account suspension was an internal mistake)— 🚶🏽jack (@jack) November 23, 2016
It’s not been a good month for Dorsey and Twitter. He was forced to apologize after an ad promoting a white supremacist group appeared on the platform last week. Worst of all, the promoted tweet was discovered just hours after Twitter introduced a handful of new tools designed to combat abuse on the microblogging site.
Twitter recently banned a number of “alt-right” users, including head of the National Policy Institute, Richard Spencer, which resulted in anti-free speech claims. Some white supremacist groups have threatened to create “fake black people” accounts in retaliation.
While Dorsey is blaming an internal mistake for the temporary suspension, there’s always the chance that his account really was compromised and he doesn’t want to admit to it. If so, he would join other high-profile CEO hack victims, such as Mark Zuckerberg and Google's Sundar Pichai.