Hi guys i am new here. I have been having a problem with my computer since ages and i always use online fourms to solve problems. But nowadays two very big problems in my 6 month old laptop and i couldnt fix it. this the first time i joined a forum to ask stuff. please help me out guys i would really appreciate it
OK..i get the blue screen very randomly...its ...amazing how random it can be...i used to get it like a 2 weeks ago and then it stopped and just now got it twice in 24 hours.
I checked online and some people say it is related to a bad ram which is distubing coz i have a new laptop. Also i have reason to believe it is ram coz a few months ago i got the random colored vertical lines on my computer (if u know what i am talking about)
I am using Vista and my bro and i have the same laptop but his is working fine.
I have tried everything...right now i am suspecting it might be coz of over heating too...but there is no sure diagnosis. i am attaching the information i get after the blue screen and i hope it helps:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 8557A8F0
BCP3: 8557A9F8
BCP4: 0821000D
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini032109-02.dmp
C:\Users\uch\AppData\Local\Temp\WER-47312-0.sysdata.xml
C:\Users\uch\AppData\Local\Temp\WER77FA.tmp.version.txt
-------------------------------------------------------------------------------------
Note: I have found similar problems in forums but not the exact BCP's lol..whatever they are... Also i dont know how to open the mimidump file.
the other two destinations it shows, i jsut cant find it in my computer!...there is no 'appdata' in my users folder!..plz help me out...
OK..i get the blue screen very randomly...its ...amazing how random it can be...i used to get it like a 2 weeks ago and then it stopped and just now got it twice in 24 hours.
I checked online and some people say it is related to a bad ram which is distubing coz i have a new laptop. Also i have reason to believe it is ram coz a few months ago i got the random colored vertical lines on my computer (if u know what i am talking about)
I am using Vista and my bro and i have the same laptop but his is working fine.
I have tried everything...right now i am suspecting it might be coz of over heating too...but there is no sure diagnosis. i am attaching the information i get after the blue screen and i hope it helps:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 8557A8F0
BCP3: 8557A9F8
BCP4: 0821000D
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini032109-02.dmp
C:\Users\uch\AppData\Local\Temp\WER-47312-0.sysdata.xml
C:\Users\uch\AppData\Local\Temp\WER77FA.tmp.version.txt
-------------------------------------------------------------------------------------
Note: I have found similar problems in forums but not the exact BCP's lol..whatever they are... Also i dont know how to open the mimidump file.
the other two destinations it shows, i jsut cant find it in my computer!...there is no 'appdata' in my users folder!..plz help me out...