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[Solved] Cannot get rid of Backdoor.Tidserv!inf in nvatabus.sys

Discussion in 'Virus and Malware Removal' started by KriegSohn, May 26, 2011.

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  1. Broni Malware Annihilator

    I can't continue, because....

    ...you didn't say:
    Broni, May 28, 2011
    #21

  2. KriegSohn Newcomer, in training

    Oh true... doing fine. Computer seems faster :)
    KriegSohn, May 28, 2011
    #22

  3. Broni Malware Annihilator

    Very well. Hold on...
    Broni, May 28, 2011
    #23

  4. Broni Malware Annihilator

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    =================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
[2 C:\*.tmp files -> C:\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\Documents and Settings\Vincent\Application Data\*.tmp files -> C:\Documents and Settings\Vincent\Application Data\*.tmp -> ]
[2007/12/05 23:56:47 | 000,000,008 | RHS- | C] () -- C:\WINDOWS\System32\C413840F68.sys
[2011/05/27 23:36:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
@Alternate Data Stream - 115 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:1A8B731E


:Services

:Reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" =-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" =-

:Files

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ======================================================================

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • IMPORTANT! UN-check Remove found threats
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
    Broni, May 28, 2011
    #24

  5. KriegSohn Newcomer, in training

    Good morning,

    I just woke up this morning and it looked like the PC has rebooted by itself. Seems like NAV did a quick scan and Windows installed updates. NAV reported TDSS, but in restore folder, not in nvatabus.sys anymore.
    Do I run the scans anyway? I already updated Java.

    Thanks
    KriegSohn, May 28, 2011
    #25

  6. Broni Malware Annihilator

    Go ahead with other steps. We'll reset restore points little bit later.
    Broni, May 28, 2011
    #26

  7. KriegSohn Newcomer, in training

    OTL, SecurityCheck, ESET Scan logs...

    All processes killed
    ========== OTL ==========
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\WINDOWS\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    C:\NV11763444.TMP folder deleted successfully.
    C:\NV48244868.TMP folder deleted successfully.
    C:\WINDOWS\System32\CONFIG.TMP deleted successfully.
    C:\Documents and Settings\Vincent\Application Data\KIN241D.tmp deleted successfully.
    C:\WINDOWS\system32\C413840F68.sys moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint folder moved successfully.
    ADS C:\Documents and Settings\All Users\Application Data\TEMP:1A8B731E deleted successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus\\DisableMonitoring deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall\\DisableMonitoring deleted successfully.
    ========== FILES ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 32768 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes
    ->Flash cache emptied: 56504 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 147590 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes

    User: Vincent
    ->Temp folder emptied: 10484734 bytes
    ->Temporary Internet Files folder emptied: 107971 bytes
    ->Java cache emptied: 15374387 bytes
    ->FireFox cache emptied: 93360312 bytes
    ->Google Chrome cache emptied: 12947270 bytes
    ->Flash cache emptied: 3243737 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 33663 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34318 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 130.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: Vincent
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.23.0 log created on 05282011_194138

    Files\Folders moved on Reboot...
    File\Folder C:\WINDOWS\temp\Perflib_Perfdata_714.dat not found!

    Registry entries deleted on Reboot...



    -------------------------------------------



    Results of screen317's Security Check version 0.99.7
    Windows XP Service Pack 2
    Out of date service pack!!
    Internet Explorer 6 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Disabled!
    Norton 360
    Antivirus up to date!
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Ad-Aware
    Malwarebytes' Anti-Malware
    HijackThis 2.0.2
    Java(TM) 6 Update 25
    Out of date Java installed!
    Adobe Flash Player 10.2.159.1
    Adobe Reader 8.2.0
    Out of date Adobe Reader installed!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Norton ccSvcHst.exe
    Ad-Aware AAWService.exe is disabled!
    Ad-Aware AAWTray.exe is disabled!
    ``````````End of Log````````````



    ------------------------------------



    C:\Qoobox\Quarantine\C\WINDOWS\gendel32.exe.vir Win32/HackTool.Gendel.B trojan
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP1\A0001005.sys Win32/Olmarik.SJ trojan
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP1\A0001147.exe Win32/HackTool.Gendel.B trojan
    KriegSohn, May 29, 2011
    #27

  8. Broni Malware Annihilator

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ====================================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current (including Service Pack 3 installation and updating Internet Explorer to version 8!)

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
    Broni, May 29, 2011
    #28

  9. KriegSohn Newcomer, in training

    Log

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Vincent
    ->Temp folder emptied: 62995672 bytes
    ->Temporary Internet Files folder emptied: 6972368 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 43726169 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 1486 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 54584 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 109.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: Vincent
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.23.0 log created on 05292011_210556

    Files\Folders moved on Reboot...
    File\Folder C:\WINDOWS\temp\Perflib_Perfdata_6a8.dat not found!

    Registry entries deleted on Reboot...


    ----------------------------------------------


    Adobe Installed
    SP3 installed
    IE8 installed
    Secunia and WOT installed.
    PC said no need for defrag.

    12. Games are still choppy for some reason (obviously, they were not like that before... but I guess that cannot be attributed to malwares?) Otherwise, seems to run smoother (faster reboot)
    KriegSohn, May 30, 2011
    #29

  10. Broni Malware Annihilator

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.

    Good luck!
    Broni, May 30, 2011
    #30

  11. KriegSohn Newcomer, in training

    Dziekuje !
    KriegSohn, May 30, 2011
    #31

  12. Broni Malware Annihilator

    Hahaha....

    Good luck and stay safe :)
    Broni, May 31, 2011
    #32
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