High, as a new user I am trying to follow all guidelines, and my computer doesn't seem to be helping. I am hoping that all the excellent expertise on here can help me with these problems. System Specs First Dell Dimension 3000 Desktop Computer Intel Pentium 4 (R) 2.80GHz 512 Ram XP Home Edition - 5.1.2600 Service Pack 3 74.5G Samsung HD Intel on board Graphics Controller with 96M Ram Intel (R) PRO/100 VE Network Connection Netgear RangeMax WPN 824 v2 (Direct wire connection to computer) Problem Description(s) with Actions Taken Thus Far 1. Started with IE and then Mozilla Firefox not opening up most web pages. Started just after updating to IE 8, but I did nothing then because this computer was not needed. So, maybe even over a year ago it began. 2. Daughter now needs a computer and I have no money, so I am trying to get this going for her. 3. From advise at other sites I have already performed the following leading me to discover some other (perhaps more serious) problems and this I hope is not too long but I am trying to give as much detail as possible: -Checked all wiring, and tried computer at other locations where other computers are working fine within my house (wireless with dongle and wired in my son's room) - Same problems -Allowed lowest security levels (allowing all cookies, etc.) -Disabled all AV software (McAfee at time), and eventually removed it all together. -Followed mutliple opinions to insure system wasn't blocking anything. -Reset MTU's via Microsoft Forum advice to 1472 after checking (generated multiple reports from pinging after doing so but person didn't get back to me, so I have these reports for someone to perhaps help me analyze them?) -Reset Winsock & TCP/IP stack to installation defaults as well from CMD prompt using following commands, entering after each, and then rebooting: "netsh winsock reset catalog" <enter> "netsh int ip reset reset.log" <enter> -Downloaded CleanMyPc-Registry Cleaner on another computer and ran on this one. Was needed, but didn't solve problems. -Was told to defrag hard drive, computer wouldn't do it. Tried from CMD and still woudn't and wouln't even do 'CHKDSK'. Here is text copy of all of that nonsense that was entirely unexpected by me, at this point I was wondering where the dominoes would stop falling: -But then when I restart computer and try again it does the same thing. Still wouldn't do defrag or proper chkdsk. -Did do "Disk Clean Up", which took a while but did not solve either -My computer guys at work suggested I try "Combofix", but since I couldn't access the website, I downloaded it at work on disk and it won't even start on this computer. -So here I am now, trying to install AVG, downloaded from another computer to do the first step of the directions given at the beginning of this forum and it gives me an error because it won't connect. Here are the guidance and reports from the pinging after I changed the MTU settings that the guys from the Microsoft Forum never responded to me about (perhaps someone can tell me what they were trying to attain from them): -Here is what I was told to do at CMD and then paste results into the forum: 1. IPCONFIG /ALL 2. ping <computer ip address>: 192.168.1.7 3. ping <default_gateway_address>: 192.168.1.1 4. ping <dns_servers>: 192.168.1.1 5. ping 220.127.116.11 6. ping yahoo.com -And here are the results of those pings: I hope I did not go too long with this, but I was trying to be as detailed as possible in describing where I am at this point. Thank you very much to anyone who might be able to help me through this.