Dell laptop stuck in blue screen "beginning dump of physical memory"

By nelson
Aug 9, 2011
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  1. I have a dell laptop that was working just fine the battery died and when i went to plug it in I tried to restart it from previous known good connection and start windows normally. It takes me to the blue screen that says: "STOP: c0000218 (Registry File Failure) The registry cannot load the hive (file):/systemRoot/Sysyem?Config?Software or its log or alternate. It is corrupt, abscent, or not writable. Begining dumping of physical memory"

    Please help!!! I have alot of important informantion that I need to retrieve from the laptop
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    Do you have the Dell recovery disks or by chance your Windows OS disk?
  3. nelson

    nelson Newcomer, in training Topic Starter

    Nope

    No I do not have either :(
  4. nelson

    nelson Newcomer, in training Topic Starter

    I did a diagnostics test which showed a "DST Short Test Fail"
  5. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    Back up everything NOW. Then run the Long DST. You have bad sectors on the harddrive which means it could fail at any time and to recover data from a crashed harddrive costs some serious $.

    Get back to us with the Long DST's read-out.
  6. nelson

    nelson Newcomer, in training Topic Starter

    How do I back up everything? Then how do I do the long DST? Sorry I am not very computer savvy. I am willing to learn though
  7. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    Was the DST a Dell diagnostic utility? Are you able to load to your desktop screen?
  8. nelson

    nelson Newcomer, in training Topic Starter

    Yes, My desktop is an iMac and i dont have a wire to run from the laptop to the iMac
  9. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    What I met was can you load your laptop fully? When I said "desktop screen" that is a general purpose statement used to convey that from the time you start your laptop and begins loading Windows to where the screen comes up and you can access the internet, files, etc.

    Also, again, was the DST supplied by Dell?

    How old is this system?


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