PC Performance and Stability analysis report problems

Solved
By sol8145
Aug 17, 2011
Topic Status:
Not open for further replies.
  1. To whom ever can help,

    My computer was affected by the PC Performance and Stability Analysis Report Malware. All desktop icons had disappeared including those from the start menu and the desktop itself had become black. Prior to finding techspot, I ran Malwarebytes and was able to delete the infected files. I then attempted to unhide all file folders. This was semi-successful. Only some of the desktop icons have returned and the desktop itself has remained black. I hope it safe to assume that the problem has not been fully rectified or maybe it has and I have to manually place my shortcuts back to the desktop? Could someone please be so kind to provide further assistance. I read somewhere that a system restore was not the best plan of action regarding this malware as it can cause more damage. Is this true? Here is the information requested from the "UPDATED 6-step ... Removal Instructions"

    Of note Avast found and deleted 5 files and the GMER.log is blank (is this possible?)



    Malwarebytes' Anti-Malware 1.51.1.1800
    www.malwarebytes.org

    Database version: 7477

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    8/16/2011 8:29:54 AM
    mbam-log-2011-08-16 (08-29-54).txt

    Scan type: Quick scan
    Objects scanned: 177127
    Time elapsed: 7 minute(s), 50 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 7

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\Users\Melissa\AppData\Local\Temp\38B0.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\Melissa\AppData\Local\Temp\8DD2.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\Melissa\AppData\Local\Temp\directx11_update.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\Melissa\AppData\Local\Temp\tmp24E2.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\Melissa\AppData\Local\Temp\tmp6E8F.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\Melissa\AppData\Local\Temp\tmp7A04.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\Melissa\AppData\Roaming\agtyjkj.bat (Malware.Trace) -> Quarantined and deleted successfully.




    .
    DDS (Ver_2011-06-23.01) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385
    Run by Melissa at 20:28:38 on 2011-08-17
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4056.2512 [GMT -4:00]
    .
    AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
    SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
    C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
    C:\Windows\System32\vds.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\Dell\DellDock\DellDock.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
    C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
    C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10u_ActiveX.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\System32\jusched.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\wuauclt.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20100813075545.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
    mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
    StartupFolder: C:\Users\Melissa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - /105
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.1 71.250.0.12
    TCP: Interfaces\{33910C68-1B44-4E33-AB68-86CDB9F59542} : DhcpNameServer = 192.168.1.1 71.250.0.12
    TCP: Interfaces\{C14CA5EF-4C86-47F8-AE85-CC5978B1AF2B} : DhcpNameServer = 192.168.1.1 71.250.0.12
    TCP: Interfaces\{C14CA5EF-4C86-47F8-AE85-CC5978B1AF2B}\4796D656771627E65627361626C65677966696 : DhcpNameServer = 10.240.205.161 10.240.205.162
    TCP: Interfaces\{C14CA5EF-4C86-47F8-AE85-CC5978B1AF2B}\A423E46563 : DhcpNameServer = 192.168.1.1 71.243.0.12
    TCP: Interfaces\{C14CA5EF-4C86-47F8-AE85-CC5978B1AF2B}\F6074796D657D677966696 : DhcpNameServer = 10.240.205.161 10.240.205.162
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO-X64: McAfee Phishing Filter - No File
    BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO-X64: Search Helper - No File
    BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20100813075545.dll
    BHO-X64: scriptproxy - No File
    BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO-X64: SkypeIEPluginBHO - No File
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun-x64: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    mRun-x64: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
    mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\wq9qkfmy.default\
    FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
    FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol500.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\wq9qkfmy.default\extensions\support@ancestry.com\plugins\npImgCtl.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Skype extension: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
    FF - Ext: Ancestry.com Advanced Image Viewer: support@ancestry.com - %profile%\extensions\support@ancestry.com
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
    R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
    R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
    R1 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
    R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-8-16 42184]
    R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2010-11-29 366640]
    R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-8-13 355440]
    R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-8-13 355440]
    R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-8-13 355440]
    R2 McShield;McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-8-13 199032]
    R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-8-13 244840]
    R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-8-13 148520]
    R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-2-25 658656]
    R2 WDDMService;WD SmartWare Drive Manager Service;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-11-13 129536]
    R2 WDSmartWareBackgroundService;WD SmartWare Background Service;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
    R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
    R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
    R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
    R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-23 136176]
    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-23 136176]
    S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
    .
    =============== Created Last 30 ================
    .
    2011-08-17 11:34:56 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{187EEACE-1B03-455F-886C-C43577E2AB9B}\mpengine.dll
    2011-08-17 03:29:25 600920 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
    2011-08-17 03:29:23 64856 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
    2011-08-17 03:28:38 40112 ----a-w- C:\Windows\avastSS.scr
    2011-08-17 03:25:34 -------- d-----w- C:\ProgramData\AVAST Software
    2011-08-17 03:25:34 -------- d-----w- C:\Program Files\AVAST Software
    2011-08-16 03:18:51 -------- d-----w- C:\Users\Melissa\AppData\Roaming\MyPublisher
    2011-08-16 03:18:51 -------- d-----w- C:\Program Files (x86)\MyPublisher
    2011-08-15 03:51:03 -------- d--h--w- C:\ProgramData\regid.1986-12.com.adobe
    2011-08-15 03:20:56 -------- d-----w- C:\Users\Melissa\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
    2011-08-15 03:20:52 -------- d-----w- C:\Program Files (x86)\Adobe Download Assistant
    2011-08-10 02:32:55 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
    2011-08-10 02:32:01 338432 ----a-w- C:\Windows\System32\conhost.exe
    2011-08-10 02:32:00 422400 ----a-w- C:\Windows\System32\KernelBase.dll
    2011-08-10 02:32:00 243200 ----a-w- C:\Windows\System32\wow64.dll
    2011-08-10 02:32:00 214528 ----a-w- C:\Windows\System32\winsrv.dll
    2011-07-22 23:12:10 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    .
    ==================== Find3M ====================
    .
    2011-07-22 05:35:08 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-07-22 04:56:17 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-07-16 05:26:54 362496 ----a-w- C:\Windows\System32\wow64win.dll
    2011-07-16 05:26:53 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
    2011-07-16 05:24:09 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
    2011-07-16 04:36:09 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
    2011-07-16 04:32:14 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
    2011-07-16 04:31:50 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
    2011-07-16 04:30:29 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
    2011-07-16 04:30:27 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
    2011-07-16 02:26:12 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
    2011-07-16 02:26:11 2048 ----a-w- C:\Windows\SysWow64\user.exe
    2011-07-16 02:21:47 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
    2011-07-16 02:21:47 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
    2011-07-16 02:21:47 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
    2011-07-16 02:21:47 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
    2011-07-06 23:52:42 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
    2011-07-06 23:52:42 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-06-23 05:29:39 5507968 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2011-06-23 04:38:05 3957120 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2011-06-23 04:38:04 3902336 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    2011-06-21 06:27:14 1896832 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2011-06-21 06:20:48 1197056 ----a-w- C:\Windows\System32\wininet.dll
    2011-06-21 06:20:06 57856 ----a-w- C:\Windows\System32\licmgr10.dll
    2011-06-21 05:36:36 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-06-21 05:35:05 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
    2011-06-21 05:05:13 482816 ----a-w- C:\Windows\System32\html.iec
    2011-06-21 04:26:02 386048 ----a-w- C:\Windows\SysWow64\html.iec
    2011-06-15 09:58:31 212992 ----a-w- C:\Windows\System32\odbctrac.dll
    2011-06-15 09:58:31 163840 ----a-w- C:\Windows\System32\odbccp32.dll
    2011-06-15 09:58:31 106496 ----a-w- C:\Windows\System32\odbccu32.dll
    2011-06-15 09:58:31 106496 ----a-w- C:\Windows\System32\odbccr32.dll
    2011-06-15 09:04:46 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll
    2011-06-15 09:04:46 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll
    2011-06-15 09:04:46 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll
    2011-06-15 09:04:46 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll
    2011-06-15 09:04:46 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll
    2011-06-11 02:56:44 3134464 ----a-w- C:\Windows\System32\win32k.sys
    2011-05-24 23:14:10 270720 ------w- C:\Windows\System32\MpSigStub.exe
    2011-05-24 11:21:59 404992 ----a-w- C:\Windows\System32\umpnpmgr.dll
    2011-05-24 10:34:20 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
    2011-05-24 10:34:20 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
    2011-05-24 10:34:00 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
    2011-05-24 10:32:46 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
    .
    ============= FINISH: 20:29:58.83 ===============




    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-06-23.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 3/3/2010 6:08:55 PM
    System Uptime: 8/17/2011 8:18:18 PM (0 hours ago)
    .
    Motherboard: Dell Inc. | | 0G848F
    Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz | Microprocessor | 2200/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 283 GiB total, 227.76 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP107: 8/12/2011 3:50:22 PM - Windows Update
    RP108: 8/16/2011 7:47:57 AM - Windows Update
    RP110: 8/16/2011 8:08:49 AM - Windows Defender Checkpoint
    RP111: 8/16/2011 11:25:16 PM - avast! Free Antivirus Setup
    RP112: 8/16/2011 11:25:39 PM - avast! Free Antivirus Setup
    RP113: 8/16/2011 11:28:16 PM - avast! Free Antivirus Setup
    RP114: 8/17/2011 7:34:02 AM - Windows Update
    .
    ==== Installed Programs ======================
    .
    Adobe AIR
    Adobe Community Help
    Adobe Download Assistant
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Photoshop CS5.1
    Adobe Reader 9.2
    Advanced Audio FX Engine
    AIM 7
    Apple Application Support
    Apple Software Update
    avast! Free Antivirus
    Banctec Service Agreement
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Compatibility Pack for the 2007 Office system
    Coupon Printer for Windows
    Cozi
    Definition update for Microsoft Office 2010 (KB982726)
    Dell DataSafe Local Backup
    Dell DataSafe Local Backup - Support Software
    Dell DataSafe Online
    Dell Getting Started Guide
    Dell Support Center (Support Software)
    Dell Webcam Central
    Download Updater (AOL LLC)
    Google Chrome
    Google Update Helper
    GoToAssist 8.0.0.514
    Java(TM) 6 Update 17
    Junk Mail filter update
    Live! Cam Avatar Creator
    Malwarebytes' Anti-Malware version 1.51.1.1800
    McAfee SecurityCenter
    Microsoft Choice Guard
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Professional 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Single Image 2010
    Microsoft Office Suite Activation Assistant
    Microsoft Office Word MUI (English) 2010
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Works
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    Microsoft_VC90_MFCLOC_x86
    Mozilla Firefox (3.6)
    MSVCRT
    PDF Settings CS5
    PowerDVD DX
    QuickTime
    Roxio Burn
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft Excel 2010 (KB2523021)
    Security Update for Microsoft Office 2010 (KB2289078)
    Security Update for Microsoft Office 2010 (KB2289161)
    Security Update for Microsoft PowerPoint 2010 (KB2519975)
    Security Update for Microsoft Publisher 2010 (KB2409055)
    Security Update for Microsoft Word 2010 (KB2345000)
    Skype Toolbars
    Skype™ 5.3
    Spelling Dictionaries Support For Adobe Reader 9
    Update for Microsoft Office 2010 (KB2202188)
    Update for Microsoft Office 2010 (KB2413186)
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2523113)
    Update for Microsoft OneNote 2010 (KB2493983)
    Update for Microsoft Outlook Social Connector (KB2441641)
    Update Installer for WildTangent Games App
    WildTangent Games
    WildTangent Games App (Dell Games)
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    .
    ==== Event Viewer Messages From Past Week ========
    .
    8/17/2011 7:21:39 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
    8/16/2011 11:16:16 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
    8/16/2011 11:12:53 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for Start with the following error: Access is denied.
    8/15/2011 10:07:39 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Melissa-PC\Melissa SID (S-1-5-21-1201544853-1685205688-4006440154-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    8/14/2011 7:59:23 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.
    8/10/2011 4:23:13 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    8/10/2011 4:23:12 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
    8/10/2011 4:23:12 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    .
    ==== End Of File ===========================
  2. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===================================================================

    Let's see, if we can recover your missing features.
    Download and run UnHide
    Let me know, if it worked.
  3. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    unHide program

    Ran the UnHide program, on the first attempt the remaining icons appeared on the desktop but not on the start bar and the desktop background remained black. The program finished with a "Parse Error". A pop up stated if there were still problems it could be due to a security program. I disabled avast and ran unhide again, no further changes noted to the start bar or desktop background. Third attempt ran with windows defender real-time disabled (not sure if that woulda made a difference but I tried) no further changes and again unhide completed with a "Parse Error".
  4. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2

    64-bit users go HERE
    • Double-click SystemLook.exe to run it.
    • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
    • Copy the content of the following box into the main textfield:
      Code:
      :dir
      %Temp%\smtmp /s
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
  5. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    Systemlook log

    I just noticed start bar shortcuts have come back. Desktop background still black. Here is the log from Systemlook.



    SystemLook 30.07.11 by jpshortstuff
    Log created at 20:37 on 18/08/2011 by Melissa
    Administrator - Elevation successful
    WARNING: SystemLook running under WOW64. Use SystemLook_x64 for accurate results.

    ========== dir ==========

    C:\Users\Melissa\AppData\Local\Temp\smtmp - Parameters: "/s"

    ---Files---
    None found.

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1 d------ [11:36 16/08/2011]
    Default Programs.lnk --a---- 1282 bytes [05:01 14/07/2009] [05:01 14/07/2009]
    desktop.ini --ahs-- 442 bytes [04:49 14/07/2009] [05:01 14/07/2009]
    Windows Update.lnk --a---- 1266 bytes [04:49 14/07/2009] [04:49 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs d------ [11:36 16/08/2011]
    Adobe Bridge CS5.1.lnk --a---- 1151 bytes [03:47 15/08/2011] [02:33 16/08/2011]
    Adobe Device Central CS5.5.lnk --a---- 1244 bytes [03:46 15/08/2011] [02:32 16/08/2011]
    Adobe Download Assistant.lnk --a---- 1005 bytes [03:20 15/08/2011] [03:20 15/08/2011]
    Adobe ExtendScript Toolkit CS5.5.lnk --a---- 1517 bytes [03:44 15/08/2011] [02:31 16/08/2011]
    Adobe Extension Manager CS5.5.lnk --a---- 1345 bytes [03:45 15/08/2011] [02:31 16/08/2011]
    Adobe Help.lnk --a---- 959 bytes [03:44 15/08/2011] [03:44 15/08/2011]
    Adobe Photoshop CS5.1 (64 Bit).lnk --a---- 1095 bytes [03:50 15/08/2011] [03:50 15/08/2011]
    Adobe Photoshop CS5.1.lnk --a---- 1189 bytes [03:49 15/08/2011] [02:35 16/08/2011]
    Adobe Reader 9.lnk --a---- 2441 bytes [21:49 15/08/2010] [21:49 15/08/2010]
    Apple Software Update.lnk --a---- 2519 bytes [03:22 04/03/2010] [03:22 04/03/2010]
    Cozi Family Calendar.lnk --a---- 1860 bytes [22:42 25/02/2010] [22:42 25/02/2010]
    Dell Help Documentation.lnk --a---- 1979 bytes [23:09 03/03/2010] [23:09 03/03/2010]
    desktop.ini --ahs-- 1130 bytes [04:54 14/07/2009] [00:26 26/02/2010]
    Media Center.lnk --a---- 1345 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Microsoft Office PowerPoint Viewer 2007.lnk --a---- 2557 bytes [22:36 25/02/2010] [22:36 25/02/2010]
    Microsoft Works Task Launcher.lnk --a---- 1149 bytes [22:35 25/02/2010] [03:28 11/03/2010]
    PowerDVD DX.lnk --a---- 2084 bytes [22:46 25/02/2010] [22:46 25/02/2010]
    Sidebar.lnk --a---- 1330 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows Anytime Upgrade.lnk --a---- 1352 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows DVD Maker.lnk --a---- 1326 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Windows Fax and Scan.lnk --a---- 1210 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Windows Media Player.lnk --a---- 1547 bytes [04:57 14/07/2009] [05:09 14/07/2009]
    XPS Viewer.lnk --a---- 1246 bytes [04:57 14/07/2009] [04:57 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories d------ [11:36 16/08/2011]
    Calculator.lnk --a---- 1230 bytes [04:55 14/07/2009] [04:55 14/07/2009]
    Desktop.ini --ahs-- 1726 bytes [02:36 14/07/2009] [00:26 26/02/2010]
    displayswitch.lnk --a---- 1266 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Math Input Panel.lnk --a---- 1364 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Mobility Center.lnk --a---- 1238 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Paint.lnk --a---- 1242 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Remote Desktop Connection.lnk --a---- 1367 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    Snipping Tool.lnk --a---- 1272 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Sound Recorder.lnk --a---- 1330 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Sticky Notes.lnk --a---- 1351 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Sync Center.lnk --a---- 1254 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Welcome Center.lnk --a---- 1579 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Wordpad.lnk --a---- 1322 bytes [04:54 14/07/2009] [04:54 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories\Accessibility d------ [11:36 16/08/2011]
    Desktop.ini --ahs-- 370 bytes [02:36 14/07/2009] [04:57 14/07/2009]
    Speech Recognition.lnk --a---- 1388 bytes [04:57 14/07/2009] [04:57 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories\System Tools d------ [11:36 16/08/2011]
    Character Map.lnk --a---- 1248 bytes [04:55 14/07/2009] [04:55 14/07/2009]
    Desktop.ini --ahs-- 1338 bytes [02:36 14/07/2009] [04:57 14/07/2009]
    dfrgui.lnk --a---- 1290 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Disk Cleanup.lnk --a---- 1252 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Resource Monitor.lnk --a---- 1242 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    System Information.lnk --a---- 1250 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    System Restore.lnk --a---- 1246 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Task Scheduler.lnk --a---- 1268 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Windows Easy Transfer Reports.lnk --a---- 1320 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows Easy Transfer.lnk --a---- 1316 bytes [04:57 14/07/2009] [04:57 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories\Tablet PC d------ [11:36 16/08/2011]
    Desktop.ini --ahs-- 343 bytes [07:44 14/07/2009] [00:26 26/02/2010]
    ShapeCollector.lnk --a---- 1436 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    TabTip.lnk --a---- 1386 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Windows Journal.lnk --a---- 1316 bytes [00:26 26/02/2010] [00:26 26/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories\Windows PowerShell d------ [11:36 16/08/2011]
    desktop.ini --ahs-- 216 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows PowerShell (x86).lnk --a---- 1989 bytes [05:32 14/07/2009] [05:32 14/07/2009]
    Windows PowerShell ISE (x86).lnk --a---- 1468 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows PowerShell ISE.lnk --a---- 1468 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows PowerShell.lnk --a---- 1899 bytes [05:32 14/07/2009] [05:32 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Administrative Tools d------ [11:36 16/08/2011]
    Component Services.lnk --a---- 1242 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Computer Management.lnk --a---- 1294 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Data Sources (ODBC).lnk --a---- 1270 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    desktop.ini --ahs-- 1674 bytes [04:53 14/07/2009] [04:57 14/07/2009]
    Event Viewer.lnk --a---- 1298 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    iSCSI Initiator.lnk --a---- 1274 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Memory Diagnostics Tool.lnk --a---- 1268 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    Performance Monitor.lnk --a---- 1232 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    services.lnk --a---- 1288 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    System Configuration.lnk --a---- 1246 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    Task Scheduler.lnk --a---- 1262 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Windows Firewall with Advanced Security.lnk --a---- 1274 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    Windows PowerShell Modules.lnk --a---- 2741 bytes [05:32 14/07/2009] [05:32 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\AIM d------ [11:36 16/08/2011]
    AIM.lnk --a---- 1935 bytes [03:08 04/03/2010] [03:08 04/03/2010]
    Uninstall AIM.lnk --a---- 1062 bytes [03:08 04/03/2010] [03:08 04/03/2010]
    Visit AIM.com.url --a---- 44 bytes [03:08 04/03/2010] [03:08 04/03/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Coupons d------ [11:36 16/08/2011]
    Coupons.com - Print Coupons.lnk --a---- 1881 bytes [02:29 21/05/2011] [02:29 21/05/2011]
    Uninstall Coupon Printer for Windows.lnk --a---- 2033 bytes [02:29 21/05/2011] [02:29 21/05/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell d------ [11:36 16/08/2011]
    Dell Dock.lnk --a---- 2615 bytes [22:54 25/02/2010] [22:54 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell\Dell Software & Utilities d------ [11:36 16/08/2011]
    Dell Getting Started Guide.lnk --a---- 1137 bytes [22:57 25/02/2010] [22:57 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell\Service Agreements d------ [11:36 16/08/2011]
    Banctec.pdf.lnk --a---- 2471 bytes [22:34 25/02/2010] [22:34 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell DataSafe d------ [11:36 16/08/2011]
    Dell DataSafe Local Backup.lnk --a---- 1862 bytes [22:41 25/02/2010] [22:41 25/02/2010]
    Dell DataSafe Online.lnk --a---- 2091 bytes [22:36 25/02/2010] [00:57 29/04/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell Support Center d------ [11:36 16/08/2011]
    About Dell Support Center.lnk --a---- 2781 bytes [22:42 25/02/2010] [22:42 25/02/2010]
    Dell Support Center Alerts.lnk --a---- 2675 bytes [22:42 25/02/2010] [22:42 25/02/2010]
    Dell Support Center User Settings.lnk --a---- 2691 bytes [22:42 25/02/2010] [22:42 25/02/2010]
    Dell Support Center.lnk --a---- 2581 bytes [22:42 25/02/2010] [22:42 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell Webcam d------ [11:36 16/08/2011]
    Dell Webcam Central.lnk --a---- 2201 bytes [22:51 25/02/2010] [22:51 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell Webcam\Live! Cam Avatar Creator d------ [11:36 16/08/2011]
    License Agreement.lnk --a---- 2222 bytes [22:51 25/02/2010] [22:51 25/02/2010]
    Live! Cam Avatar Creator Help.lnk --a---- 2412 bytes [22:51 25/02/2010] [22:51 25/02/2010]
    Live! Cam Avatar Creator.lnk --a---- 2398 bytes [22:51 25/02/2010] [22:51 25/02/2010]
    Read Me.lnk --a---- 2215 bytes [22:51 25/02/2010] [22:51 25/02/2010]
    Uninstall Live! Cam Avatar Creator.lnk --a---- 2635 bytes [22:51 25/02/2010] [22:51 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell Wireless d------ [11:36 16/08/2011]
    Dell Wireless WLAN Card Readme.lnk --a---- 2055 bytes [22:33 25/02/2010] [22:33 25/02/2010]
    Dell Wireless WLAN Card Utility.lnk --a---- 1955 bytes [22:33 25/02/2010] [22:33 25/02/2010]
    desktop.ini --ahs-- 173 bytes [22:33 25/02/2010] [22:33 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Games d------ [11:36 16/08/2011]
    - More Casual Games -.lnk --a---- 2647 bytes [22:40 25/02/2010] [22:40 25/02/2010]
    - More Enthusiast Games -.lnk --a---- 2647 bytes [22:40 25/02/2010] [22:40 25/02/2010]
    - More Kids Games -.lnk --a---- 2647 bytes [22:40 25/02/2010] [22:40 25/02/2010]
    - More MMO Games -.lnk --a---- 2647 bytes [22:40 25/02/2010] [22:40 25/02/2010]
    Bejeweled 2 Deluxe.lnk --a---- 2476 bytes [22:37 25/02/2010] [22:40 25/02/2010]
    Chess.lnk --a---- 352 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    desktop.ini --ahs-- 1143 bytes [05:32 14/07/2009] [22:33 15/05/2011]
    FATE Undiscovered Realms.lnk --a---- 2476 bytes [22:39 25/02/2010] [22:40 25/02/2010]
    FreeCell.lnk --a---- 364 bytes [04:55 14/07/2009] [04:55 14/07/2009]
    GameExplorer.lnk --a---- 258 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Hearts.lnk --a---- 356 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Internet Backgammon.lnk --a---- 474 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Internet Checkers.lnk --a---- 470 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Internet Spades.lnk --a---- 466 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Mahjong.lnk --a---- 360 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Minesweeper.lnk --a---- 376 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Plants vs. Zombies.lnk --a---- 2496 bytes [22:39 25/02/2010] [22:40 25/02/2010]
    Polar Bowler.lnk --a---- 2432 bytes [22:39 25/02/2010] [22:40 25/02/2010]
    Purble Place.lnk --a---- 378 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Solitaire.lnk --a---- 368 bytes [04:55 14/07/2009] [04:55 14/07/2009]
    Spider Solitaire.lnk --a---- 392 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    WildTangent Games App - dell.lnk --a---- 2644 bytes [22:32 15/05/2011] [22:33 15/05/2011]
    Yahtzee.lnk --a---- 2420 bytes [22:40 25/02/2010] [22:40 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Google Chrome d------ [11:36 16/08/2011]
    Google Chrome.lnk --a---- 2248 bytes [01:28 24/04/2011] [02:51 10/08/2011]
    Uninstall Google Chrome.lnk --a---- 2362 bytes [01:28 24/04/2011] [02:51 10/08/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Intel® Matrix Storage Manager d------ [11:36 16/08/2011]
    Intel® Matrix Storage Console.lnk --a---- 1198 bytes [22:34 25/02/2010] [22:34 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\iTunes d------ [11:36 16/08/2011]
    About iTunes.lnk --a---- 2067 bytes [00:46 28/05/2011] [00:46 28/05/2011]
    iTunes.lnk --a---- 1763 bytes [00:46 28/05/2011] [00:46 28/05/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Maintenance d------ [11:36 16/08/2011]
    Backup and Restore Center.lnk --a---- 1304 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Create Recovery Disc.lnk --a---- 1248 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Desktop.ini --ahs-- 606 bytes [02:36 14/07/2009] [04:57 14/07/2009]
    Remote Assistance.lnk --a---- 1212 bytes [04:57 14/07/2009] [04:57 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Malwarebytes' Anti-Malware d------ [11:36 16/08/2011]
    Malwarebytes' Anti-Malware Help.lnk --a---- 1033 bytes [01:53 30/11/2010] [01:53 30/11/2010]
    Malwarebytes' Anti-Malware.lnk --a---- 1033 bytes [01:53 30/11/2010] [01:53 30/11/2010]
    Uninstall Malwarebytes' Anti-Malware.lnk --a---- 1057 bytes [01:53 30/11/2010] [01:53 30/11/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\McAfee d------ [11:36 16/08/2011]
    McAfee SecurityCenter.lnk --a---- 1848 bytes [11:35 16/08/2011] [11:35 16/08/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Mouse d------ [11:36 16/08/2011]
    Connect Mouse for Bluetooth.lnk --a---- 2675 bytes [23:48 05/03/2011] [23:48 05/03/2011]
    Microsoft Mouse.lnk --a---- 2653 bytes [23:48 05/03/2011] [23:48 05/03/2011]
    Mouse Healthy Computing Guide.lnk --a---- 2703 bytes [23:48 05/03/2011] [23:48 05/03/2011]
    Mouse Help.lnk --a---- 2829 bytes [23:48 05/03/2011] [23:48 05/03/2011]
    Quality Settings.lnk --a---- 2739 bytes [23:48 05/03/2011] [23:48 05/03/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office d------ [11:36 16/08/2011]
    Microsoft Access 2010.lnk --a---- 2919 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Excel 2010.lnk --a---- 2951 bytes [04:21 09/12/2010] [12:27 15/12/2010]
    Microsoft Office 60 Day Trial - Online.lnk --a---- 2253 bytes [22:46 25/02/2010] [22:46 25/02/2010]
    Microsoft OneNote 2010.lnk --a---- 2879 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft PowerPoint 2010.lnk --a---- 2937 bytes [04:21 09/12/2010] [12:27 15/12/2010]
    Microsoft Publisher 2010.lnk --a---- 3041 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Word 2010.lnk --a---- 3021 bytes [04:21 09/12/2010] [12:27 15/12/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office\Microsoft Office 2010 Tools d------ [11:36 16/08/2011]
    Digital Certificate for VBA Projects.lnk --a---- 2977 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Clip Organizer.lnk --a---- 2917 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Office 2010 Language Preferences.lnk --a---- 2751 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Office 2010 Upload Center.lnk --a---- 2837 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Office Picture Manager.lnk --a---- 2875 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Office Anytime Upgrade.lnk --a---- 2530 bytes [04:21 09/12/2010] [04:21 09/12/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Silverlight d------ [11:36 16/08/2011]
    Microsoft Silverlight.lnk --a---- 2229 bytes [12:14 04/06/2010] [12:33 15/06/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Works d------ [11:36 16/08/2011]
    Getting Started.lnk --a---- 2577 bytes [22:35 25/02/2010] [22:35 25/02/2010]
    Microsoft Works Calendar.lnk --a---- 2597 bytes [22:35 25/02/2010] [22:35 25/02/2010]
    Microsoft Works Database.lnk --a---- 2605 bytes [22:35 25/02/2010] [22:35 25/02/2010]
    Microsoft Works Portfolio.lnk --a---- 2647 bytes [22:35 25/02/2010] [22:35 25/02/2010]
    Microsoft Works Spreadsheet.lnk --a---- 2629 bytes [22:35 25/02/2010] [12:30 15/12/2010]
    Microsoft Works Task Launcher.lnk --a---- 1155 bytes [22:35 25/02/2010] [03:28 11/03/2010]
    Microsoft Works Word Processor.lnk --a---- 2649 bytes [22:35 25/02/2010] [22:35 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Mozilla Firefox d------ [11:36 16/08/2011]
    Mozilla Firefox (Safe Mode).lnk --a---- 1985 bytes [03:31 04/03/2010] [03:31 04/03/2010]
    Mozilla Firefox.lnk --a---- 1963 bytes [03:31 04/03/2010] [03:31 04/03/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\QuickTime d------ [11:36 16/08/2011]
    About QuickTime.lnk --a---- 2441 bytes [23:23 28/01/2011] [23:23 28/01/2011]
    PictureViewer.lnk --a---- 2471 bytes [23:23 28/01/2011] [23:23 28/01/2011]
    QuickTime Player.lnk --a---- 2441 bytes [23:23 28/01/2011] [23:23 28/01/2011]
    Uninstall QuickTime.lnk --a---- 1818 bytes [23:23 28/01/2011] [23:23 28/01/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Roxio d------ [11:36 16/08/2011]
    Roxio Burn.lnk --a---- 1027 bytes [22:53 25/02/2010] [22:53 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Skype d------ [11:36 16/08/2011]
    Skype.lnk --a---- 2533 bytes [01:27 24/04/2011] [01:27 24/04/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Startup d------ [11:36 16/08/2011]
    desktop.ini --ahs-- 174 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    WDDMStatus.lnk --a---- 1320 bytes [03:51 08/12/2010] [03:51 08/12/2010]
    WDSmartWare.lnk --a---- 1375 bytes [03:51 08/12/2010] [03:51 08/12/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Tablet PC d------ [11:36 16/08/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\WD SmartWare d------ [11:36 16/08/2011]
    WD SmartWare.lnk --a---- 1339 bytes [03:51 08/12/2010] [03:51 08/12/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Windows Live d------ [11:36 16/08/2011]
    Windows Live Call.lnk --a---- 1961 bytes [22:47 25/02/2010] [22:47 25/02/2010]
    Windows Live Mail.lnk --a---- 2214 bytes [22:48 25/02/2010] [22:48 25/02/2010]
    Windows Live Messenger .lnk --a---- 2110 bytes [22:48 25/02/2010] [22:48 25/02/2010]
    Windows Live Movie Maker.lnk --a---- 1295 bytes [22:49 25/02/2010] [22:49 25/02/2010]
    Windows Live Photo Gallery.lnk --a---- 2230 bytes [22:49 25/02/2010] [22:49 25/02/2010]
    Windows Live Writer.lnk --a---- 2197 bytes [22:49 25/02/2010] [22:49 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\3 d------ [11:36 16/08/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\4 d------ [11:36 16/08/2011]
    Adobe Download Assistant.lnk --a---- 993 bytes [03:20 15/08/2011] [03:20 15/08/2011]
    Adobe Reader 9.lnk --a---- 2016 bytes [21:49 15/08/2010] [21:49 15/08/2010]
    AIM.lnk --a---- 1917 bytes [03:08 04/03/2010] [03:08 04/03/2010]
    desktop.ini --ahs-- 392 bytes [04:54 14/07/2009] [22:33 15/05/2011]
    Google Chrome.lnk --a---- 2346 bytes [01:28 24/04/2011] [02:51 10/08/2011]
    iTunes.lnk --a---- 1745 bytes [00:46 28/05/2011] [00:46 28/05/2011]
    Malwarebytes' Anti-Malware.lnk --a---- 1015 bytes [01:53 30/11/2010] [01:53 30/11/2010]
    Mozilla Firefox.lnk --a---- 1945 bytes [03:31 04/03/2010] [03:31 04/03/2010]
    QuickTime Player.lnk --a---- 1847 bytes [23:23 28/01/2011] [23:23 28/01/2011]
    Skype.lnk --a---- 2515 bytes [01:27 24/04/2011] [01:27 24/04/2011]
    WildTangent Games App - dell.lnk --a---- 2622 bytes [22:32 15/05/2011] [22:33 15/05/2011]

    -= EOF =-
  6. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    updated Systemlook 64

    i apologize looks like i needed to run the 64. Here are the log results.



    SystemLook 30.07.11 by jpshortstuff
    Log created at 20:42 on 18/08/2011 by Melissa
    Administrator - Elevation successful

    ========== dir ==========

    C:\Users\Melissa\AppData\Local\Temp\smtmp - Parameters: "/s"

    ---Files---
    None found.

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1 d------ [11:36 16/08/2011]
    Default Programs.lnk --a---- 1282 bytes [05:01 14/07/2009] [05:01 14/07/2009]
    desktop.ini --ahs-- 442 bytes [04:49 14/07/2009] [05:01 14/07/2009]
    Windows Update.lnk --a---- 1266 bytes [04:49 14/07/2009] [04:49 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs d------ [11:36 16/08/2011]
    Adobe Bridge CS5.1.lnk --a---- 1151 bytes [03:47 15/08/2011] [02:33 16/08/2011]
    Adobe Device Central CS5.5.lnk --a---- 1244 bytes [03:46 15/08/2011] [02:32 16/08/2011]
    Adobe Download Assistant.lnk --a---- 1005 bytes [03:20 15/08/2011] [03:20 15/08/2011]
    Adobe ExtendScript Toolkit CS5.5.lnk --a---- 1517 bytes [03:44 15/08/2011] [02:31 16/08/2011]
    Adobe Extension Manager CS5.5.lnk --a---- 1345 bytes [03:45 15/08/2011] [02:31 16/08/2011]
    Adobe Help.lnk --a---- 959 bytes [03:44 15/08/2011] [03:44 15/08/2011]
    Adobe Photoshop CS5.1 (64 Bit).lnk --a---- 1095 bytes [03:50 15/08/2011] [03:50 15/08/2011]
    Adobe Photoshop CS5.1.lnk --a---- 1189 bytes [03:49 15/08/2011] [02:35 16/08/2011]
    Adobe Reader 9.lnk --a---- 2441 bytes [21:49 15/08/2010] [21:49 15/08/2010]
    Apple Software Update.lnk --a---- 2519 bytes [03:22 04/03/2010] [03:22 04/03/2010]
    Cozi Family Calendar.lnk --a---- 1860 bytes [22:42 25/02/2010] [22:42 25/02/2010]
    Dell Help Documentation.lnk --a---- 1979 bytes [23:09 03/03/2010] [23:09 03/03/2010]
    desktop.ini --ahs-- 1130 bytes [04:54 14/07/2009] [00:26 26/02/2010]
    Media Center.lnk --a---- 1345 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Microsoft Office PowerPoint Viewer 2007.lnk --a---- 2557 bytes [22:36 25/02/2010] [22:36 25/02/2010]
    Microsoft Works Task Launcher.lnk --a---- 1149 bytes [22:35 25/02/2010] [03:28 11/03/2010]
    PowerDVD DX.lnk --a---- 2084 bytes [22:46 25/02/2010] [22:46 25/02/2010]
    Sidebar.lnk --a---- 1330 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows Anytime Upgrade.lnk --a---- 1352 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows DVD Maker.lnk --a---- 1326 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Windows Fax and Scan.lnk --a---- 1210 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Windows Media Player.lnk --a---- 1547 bytes [04:57 14/07/2009] [05:09 14/07/2009]
    XPS Viewer.lnk --a---- 1246 bytes [04:57 14/07/2009] [04:57 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories d------ [11:36 16/08/2011]
    Calculator.lnk --a---- 1230 bytes [04:55 14/07/2009] [04:55 14/07/2009]
    Desktop.ini --ahs-- 1726 bytes [02:36 14/07/2009] [00:26 26/02/2010]
    displayswitch.lnk --a---- 1266 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Math Input Panel.lnk --a---- 1364 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Mobility Center.lnk --a---- 1238 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Paint.lnk --a---- 1242 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Remote Desktop Connection.lnk --a---- 1367 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    Snipping Tool.lnk --a---- 1272 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Sound Recorder.lnk --a---- 1330 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Sticky Notes.lnk --a---- 1351 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Sync Center.lnk --a---- 1254 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Welcome Center.lnk --a---- 1579 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Wordpad.lnk --a---- 1322 bytes [04:54 14/07/2009] [04:54 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories\Accessibility d------ [11:36 16/08/2011]
    Desktop.ini --ahs-- 370 bytes [02:36 14/07/2009] [04:57 14/07/2009]
    Speech Recognition.lnk --a---- 1388 bytes [04:57 14/07/2009] [04:57 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories\System Tools d------ [11:36 16/08/2011]
    Character Map.lnk --a---- 1248 bytes [04:55 14/07/2009] [04:55 14/07/2009]
    Desktop.ini --ahs-- 1338 bytes [02:36 14/07/2009] [04:57 14/07/2009]
    dfrgui.lnk --a---- 1290 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Disk Cleanup.lnk --a---- 1252 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Resource Monitor.lnk --a---- 1242 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    System Information.lnk --a---- 1250 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    System Restore.lnk --a---- 1246 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Task Scheduler.lnk --a---- 1268 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Windows Easy Transfer Reports.lnk --a---- 1320 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows Easy Transfer.lnk --a---- 1316 bytes [04:57 14/07/2009] [04:57 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories\Tablet PC d------ [11:36 16/08/2011]
    Desktop.ini --ahs-- 343 bytes [07:44 14/07/2009] [00:26 26/02/2010]
    ShapeCollector.lnk --a---- 1436 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    TabTip.lnk --a---- 1386 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Windows Journal.lnk --a---- 1316 bytes [00:26 26/02/2010] [00:26 26/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Accessories\Windows PowerShell d------ [11:36 16/08/2011]
    desktop.ini --ahs-- 216 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows PowerShell (x86).lnk --a---- 1989 bytes [05:32 14/07/2009] [05:32 14/07/2009]
    Windows PowerShell ISE (x86).lnk --a---- 1468 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows PowerShell ISE.lnk --a---- 1468 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Windows PowerShell.lnk --a---- 1899 bytes [05:32 14/07/2009] [05:32 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Administrative Tools d------ [11:36 16/08/2011]
    Component Services.lnk --a---- 1242 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Computer Management.lnk --a---- 1294 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Data Sources (ODBC).lnk --a---- 1270 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    desktop.ini --ahs-- 1674 bytes [04:53 14/07/2009] [04:57 14/07/2009]
    Event Viewer.lnk --a---- 1298 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    iSCSI Initiator.lnk --a---- 1274 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Memory Diagnostics Tool.lnk --a---- 1268 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    Performance Monitor.lnk --a---- 1232 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    services.lnk --a---- 1288 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    System Configuration.lnk --a---- 1246 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    Task Scheduler.lnk --a---- 1262 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Windows Firewall with Advanced Security.lnk --a---- 1274 bytes [04:53 14/07/2009] [04:53 14/07/2009]
    Windows PowerShell Modules.lnk --a---- 2741 bytes [05:32 14/07/2009] [05:32 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\AIM d------ [11:36 16/08/2011]
    AIM.lnk --a---- 1935 bytes [03:08 04/03/2010] [03:08 04/03/2010]
    Uninstall AIM.lnk --a---- 1062 bytes [03:08 04/03/2010] [03:08 04/03/2010]
    Visit AIM.com.url --a---- 44 bytes [03:08 04/03/2010] [03:08 04/03/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Coupons d------ [11:36 16/08/2011]
    Coupons.com - Print Coupons.lnk --a---- 1881 bytes [02:29 21/05/2011] [02:29 21/05/2011]
    Uninstall Coupon Printer for Windows.lnk --a---- 2033 bytes [02:29 21/05/2011] [02:29 21/05/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell d------ [11:36 16/08/2011]
    Dell Dock.lnk --a---- 2615 bytes [22:54 25/02/2010] [22:54 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell\Dell Software & Utilities d------ [11:36 16/08/2011]
    Dell Getting Started Guide.lnk --a---- 1137 bytes [22:57 25/02/2010] [22:57 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell\Service Agreements d------ [11:36 16/08/2011]
    Banctec.pdf.lnk --a---- 2471 bytes [22:34 25/02/2010] [22:34 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell DataSafe d------ [11:36 16/08/2011]
    Dell DataSafe Local Backup.lnk --a---- 1862 bytes [22:41 25/02/2010] [22:41 25/02/2010]
    Dell DataSafe Online.lnk --a---- 2091 bytes [22:36 25/02/2010] [00:57 29/04/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell Support Center d------ [11:36 16/08/2011]
    About Dell Support Center.lnk --a---- 2781 bytes [22:42 25/02/2010] [22:42 25/02/2010]
    Dell Support Center Alerts.lnk --a---- 2675 bytes [22:42 25/02/2010] [22:42 25/02/2010]
    Dell Support Center User Settings.lnk --a---- 2691 bytes [22:42 25/02/2010] [22:42 25/02/2010]
    Dell Support Center.lnk --a---- 2581 bytes [22:42 25/02/2010] [22:42 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell Webcam d------ [11:36 16/08/2011]
    Dell Webcam Central.lnk --a---- 2201 bytes [22:51 25/02/2010] [22:51 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell Webcam\Live! Cam Avatar Creator d------ [11:36 16/08/2011]
    License Agreement.lnk --a---- 2222 bytes [22:51 25/02/2010] [22:51 25/02/2010]
    Live! Cam Avatar Creator Help.lnk --a---- 2412 bytes [22:51 25/02/2010] [22:51 25/02/2010]
    Live! Cam Avatar Creator.lnk --a---- 2398 bytes [22:51 25/02/2010] [22:51 25/02/2010]
    Read Me.lnk --a---- 2215 bytes [22:51 25/02/2010] [22:51 25/02/2010]
    Uninstall Live! Cam Avatar Creator.lnk --a---- 2635 bytes [22:51 25/02/2010] [22:51 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Dell Wireless d------ [11:36 16/08/2011]
    Dell Wireless WLAN Card Readme.lnk --a---- 2055 bytes [22:33 25/02/2010] [22:33 25/02/2010]
    Dell Wireless WLAN Card Utility.lnk --a---- 1955 bytes [22:33 25/02/2010] [22:33 25/02/2010]
    desktop.ini --ahs-- 173 bytes [22:33 25/02/2010] [22:33 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Games d------ [11:36 16/08/2011]
    - More Casual Games -.lnk --a---- 2647 bytes [22:40 25/02/2010] [22:40 25/02/2010]
    - More Enthusiast Games -.lnk --a---- 2647 bytes [22:40 25/02/2010] [22:40 25/02/2010]
    - More Kids Games -.lnk --a---- 2647 bytes [22:40 25/02/2010] [22:40 25/02/2010]
    - More MMO Games -.lnk --a---- 2647 bytes [22:40 25/02/2010] [22:40 25/02/2010]
    Bejeweled 2 Deluxe.lnk --a---- 2476 bytes [22:37 25/02/2010] [22:40 25/02/2010]
    Chess.lnk --a---- 352 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    desktop.ini --ahs-- 1143 bytes [05:32 14/07/2009] [22:33 15/05/2011]
    FATE Undiscovered Realms.lnk --a---- 2476 bytes [22:39 25/02/2010] [22:40 25/02/2010]
    FreeCell.lnk --a---- 364 bytes [04:55 14/07/2009] [04:55 14/07/2009]
    GameExplorer.lnk --a---- 258 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    Hearts.lnk --a---- 356 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Internet Backgammon.lnk --a---- 474 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Internet Checkers.lnk --a---- 470 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Internet Spades.lnk --a---- 466 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Mahjong.lnk --a---- 360 bytes [00:26 26/02/2010] [00:26 26/02/2010]
    Minesweeper.lnk --a---- 376 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Plants vs. Zombies.lnk --a---- 2496 bytes [22:39 25/02/2010] [22:40 25/02/2010]
    Polar Bowler.lnk --a---- 2432 bytes [22:39 25/02/2010] [22:40 25/02/2010]
    Purble Place.lnk --a---- 378 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Solitaire.lnk --a---- 368 bytes [04:55 14/07/2009] [04:55 14/07/2009]
    Spider Solitaire.lnk --a---- 392 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    WildTangent Games App - dell.lnk --a---- 2644 bytes [22:32 15/05/2011] [22:33 15/05/2011]
    Yahtzee.lnk --a---- 2420 bytes [22:40 25/02/2010] [22:40 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Google Chrome d------ [11:36 16/08/2011]
    Google Chrome.lnk --a---- 2248 bytes [01:28 24/04/2011] [02:51 10/08/2011]
    Uninstall Google Chrome.lnk --a---- 2362 bytes [01:28 24/04/2011] [02:51 10/08/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Intel® Matrix Storage Manager d------ [11:36 16/08/2011]
    Intel® Matrix Storage Console.lnk --a---- 1198 bytes [22:34 25/02/2010] [22:34 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\iTunes d------ [11:36 16/08/2011]
    About iTunes.lnk --a---- 2067 bytes [00:46 28/05/2011] [00:46 28/05/2011]
    iTunes.lnk --a---- 1763 bytes [00:46 28/05/2011] [00:46 28/05/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Maintenance d------ [11:36 16/08/2011]
    Backup and Restore Center.lnk --a---- 1304 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Create Recovery Disc.lnk --a---- 1248 bytes [04:57 14/07/2009] [04:57 14/07/2009]
    Desktop.ini --ahs-- 606 bytes [02:36 14/07/2009] [04:57 14/07/2009]
    Remote Assistance.lnk --a---- 1212 bytes [04:57 14/07/2009] [04:57 14/07/2009]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Malwarebytes' Anti-Malware d------ [11:36 16/08/2011]
    Malwarebytes' Anti-Malware Help.lnk --a---- 1033 bytes [01:53 30/11/2010] [01:53 30/11/2010]
    Malwarebytes' Anti-Malware.lnk --a---- 1033 bytes [01:53 30/11/2010] [01:53 30/11/2010]
    Uninstall Malwarebytes' Anti-Malware.lnk --a---- 1057 bytes [01:53 30/11/2010] [01:53 30/11/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\McAfee d------ [11:36 16/08/2011]
    McAfee SecurityCenter.lnk --a---- 1848 bytes [11:35 16/08/2011] [11:35 16/08/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Mouse d------ [11:36 16/08/2011]
    Connect Mouse for Bluetooth.lnk --a---- 2675 bytes [23:48 05/03/2011] [23:48 05/03/2011]
    Microsoft Mouse.lnk --a---- 2653 bytes [23:48 05/03/2011] [23:48 05/03/2011]
    Mouse Healthy Computing Guide.lnk --a---- 2703 bytes [23:48 05/03/2011] [23:48 05/03/2011]
    Mouse Help.lnk --a---- 2829 bytes [23:48 05/03/2011] [23:48 05/03/2011]
    Quality Settings.lnk --a---- 2739 bytes [23:48 05/03/2011] [23:48 05/03/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office d------ [11:36 16/08/2011]
    Microsoft Access 2010.lnk --a---- 2919 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Excel 2010.lnk --a---- 2951 bytes [04:21 09/12/2010] [12:27 15/12/2010]
    Microsoft Office 60 Day Trial - Online.lnk --a---- 2253 bytes [22:46 25/02/2010] [22:46 25/02/2010]
    Microsoft OneNote 2010.lnk --a---- 2879 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft PowerPoint 2010.lnk --a---- 2937 bytes [04:21 09/12/2010] [12:27 15/12/2010]
    Microsoft Publisher 2010.lnk --a---- 3041 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Word 2010.lnk --a---- 3021 bytes [04:21 09/12/2010] [12:27 15/12/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office\Microsoft Office 2010 Tools d------ [11:36 16/08/2011]
    Digital Certificate for VBA Projects.lnk --a---- 2977 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Clip Organizer.lnk --a---- 2917 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Office 2010 Language Preferences.lnk --a---- 2751 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Office 2010 Upload Center.lnk --a---- 2837 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Microsoft Office Picture Manager.lnk --a---- 2875 bytes [04:21 09/12/2010] [04:21 09/12/2010]
    Office Anytime Upgrade.lnk --a---- 2530 bytes [04:21 09/12/2010] [04:21 09/12/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Silverlight d------ [11:36 16/08/2011]
    Microsoft Silverlight.lnk --a---- 2229 bytes [12:14 04/06/2010] [12:33 15/06/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Microsoft Works d------ [11:36 16/08/2011]
    Getting Started.lnk --a---- 2577 bytes [22:35 25/02/2010] [22:35 25/02/2010]
    Microsoft Works Calendar.lnk --a---- 2597 bytes [22:35 25/02/2010] [22:35 25/02/2010]
    Microsoft Works Database.lnk --a---- 2605 bytes [22:35 25/02/2010] [22:35 25/02/2010]
    Microsoft Works Portfolio.lnk --a---- 2647 bytes [22:35 25/02/2010] [22:35 25/02/2010]
    Microsoft Works Spreadsheet.lnk --a---- 2629 bytes [22:35 25/02/2010] [12:30 15/12/2010]
    Microsoft Works Task Launcher.lnk --a---- 1155 bytes [22:35 25/02/2010] [03:28 11/03/2010]
    Microsoft Works Word Processor.lnk --a---- 2649 bytes [22:35 25/02/2010] [22:35 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Mozilla Firefox d------ [11:36 16/08/2011]
    Mozilla Firefox (Safe Mode).lnk --a---- 1985 bytes [03:31 04/03/2010] [03:31 04/03/2010]
    Mozilla Firefox.lnk --a---- 1963 bytes [03:31 04/03/2010] [03:31 04/03/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\QuickTime d------ [11:36 16/08/2011]
    About QuickTime.lnk --a---- 2441 bytes [23:23 28/01/2011] [23:23 28/01/2011]
    PictureViewer.lnk --a---- 2471 bytes [23:23 28/01/2011] [23:23 28/01/2011]
    QuickTime Player.lnk --a---- 2441 bytes [23:23 28/01/2011] [23:23 28/01/2011]
    Uninstall QuickTime.lnk --a---- 1818 bytes [23:23 28/01/2011] [23:23 28/01/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Roxio d------ [11:36 16/08/2011]
    Roxio Burn.lnk --a---- 1027 bytes [22:53 25/02/2010] [22:53 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Skype d------ [11:36 16/08/2011]
    Skype.lnk --a---- 2533 bytes [01:27 24/04/2011] [01:27 24/04/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Startup d------ [11:36 16/08/2011]
    desktop.ini --ahs-- 174 bytes [04:54 14/07/2009] [04:54 14/07/2009]
    WDDMStatus.lnk --a---- 1320 bytes [03:51 08/12/2010] [03:51 08/12/2010]
    WDSmartWare.lnk --a---- 1375 bytes [03:51 08/12/2010] [03:51 08/12/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Tablet PC d------ [11:36 16/08/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\WD SmartWare d------ [11:36 16/08/2011]
    WD SmartWare.lnk --a---- 1339 bytes [03:51 08/12/2010] [03:51 08/12/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\1\Programs\Windows Live d------ [11:36 16/08/2011]
    Windows Live Call.lnk --a---- 1961 bytes [22:47 25/02/2010] [22:47 25/02/2010]
    Windows Live Mail.lnk --a---- 2214 bytes [22:48 25/02/2010] [22:48 25/02/2010]
    Windows Live Messenger .lnk --a---- 2110 bytes [22:48 25/02/2010] [22:48 25/02/2010]
    Windows Live Movie Maker.lnk --a---- 1295 bytes [22:49 25/02/2010] [22:49 25/02/2010]
    Windows Live Photo Gallery.lnk --a---- 2230 bytes [22:49 25/02/2010] [22:49 25/02/2010]
    Windows Live Writer.lnk --a---- 2197 bytes [22:49 25/02/2010] [22:49 25/02/2010]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\3 d------ [11:36 16/08/2011]

    C:\Users\Melissa\AppData\Local\Temp\smtmp\4 d------ [11:36 16/08/2011]
    Adobe Download Assistant.lnk --a---- 993 bytes [03:20 15/08/2011] [03:20 15/08/2011]
    Adobe Reader 9.lnk --a---- 2016 bytes [21:49 15/08/2010] [21:49 15/08/2010]
    AIM.lnk --a---- 1917 bytes [03:08 04/03/2010] [03:08 04/03/2010]
    desktop.ini --ahs-- 392 bytes [04:54 14/07/2009] [22:33 15/05/2011]
    Google Chrome.lnk --a---- 2346 bytes [01:28 24/04/2011] [02:51 10/08/2011]
    iTunes.lnk --a---- 1745 bytes [00:46 28/05/2011] [00:46 28/05/2011]
    Malwarebytes' Anti-Malware.lnk --a---- 1015 bytes [01:53 30/11/2010] [01:53 30/11/2010]
    Mozilla Firefox.lnk --a---- 1945 bytes [03:31 04/03/2010] [03:31 04/03/2010]
    QuickTime Player.lnk --a---- 1847 bytes [23:23 28/01/2011] [23:23 28/01/2011]
    Skype.lnk --a---- 2515 bytes [01:27 24/04/2011] [01:27 24/04/2011]
    WildTangent Games App - dell.lnk --a---- 2622 bytes [22:32 15/05/2011] [22:33 15/05/2011]

    -= EOF =-
  7. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    Good :)
    I see, that backups are there, so we'd fix it anyway.

    As for a background...we'll see after more scans.

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    Click the "Scan" button to start scan:
    [​IMG]

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:
    [​IMG]

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ================================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  8. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    aswMBR

    just finished up the aswMBR. working on the combofix now. here is the log so far.



    aswMBR version 0.9.8.978 Copyright(c) 2011 AVAST Software
    Run date: 2011-08-18 22:25:00
    -----------------------------
    22:25:00.406 OS Version: Windows x64 6.1.7600
    22:25:00.406 Number of processors: 2 586 0x170A
    22:25:00.406 ComputerName: MELISSA-PC UserName: Melissa
    22:25:01.888 Initialize success
    22:25:02.403 AVAST engine defs: 11081801
    22:25:06.880 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    22:25:06.880 Disk 0 Vendor: Hitachi_ PB3O Size: 305245MB BusType: 3
    22:25:06.896 Disk 0 MBR read successfully
    22:25:06.896 Disk 0 MBR scan
    22:25:06.911 Disk 0 Windows VISTA default MBR code
    22:25:06.911 Service scanning
    22:25:09.891 Modules scanning
    22:25:09.891 Disk 0 trace - called modules:
    22:25:09.922 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
    22:25:09.922 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800445c410]
    22:25:09.938 3 CLASSPNP.SYS[fffff8800100143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004116050]
    22:25:11.232 AVAST engine scan C:\Windows
    22:25:13.978 AVAST engine scan C:\Windows\system32
    22:26:42.321 AVAST engine scan C:\Windows\system32\drivers
    22:26:50.683 AVAST engine scan C:\Users\Melissa
    22:31:21.827 Disk 0 MBR has been saved successfully to "C:\Users\Melissa\Desktop\MBR.dat"
    22:31:21.842 The log file has been saved successfully to "C:\Users\Melissa\Desktop\aswMBR.txt"


    aswMBR version 0.9.8.978 Copyright(c) 2011 AVAST Software
    Run date: 2011-08-18 22:25:00
    -----------------------------
    22:25:00.406 OS Version: Windows x64 6.1.7600
    22:25:00.406 Number of processors: 2 586 0x170A
    22:25:00.406 ComputerName: MELISSA-PC UserName: Melissa
    22:25:01.888 Initialize success
    22:25:02.403 AVAST engine defs: 11081801
    22:25:06.880 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    22:25:06.880 Disk 0 Vendor: Hitachi_ PB3O Size: 305245MB BusType: 3
    22:25:06.896 Disk 0 MBR read successfully
    22:25:06.896 Disk 0 MBR scan
    22:25:06.911 Disk 0 Windows VISTA default MBR code
    22:25:06.911 Service scanning
    22:25:09.891 Modules scanning
    22:25:09.891 Disk 0 trace - called modules:
    22:25:09.922 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
    22:25:09.922 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800445c410]
    22:25:09.938 3 CLASSPNP.SYS[fffff8800100143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004116050]
    22:25:11.232 AVAST engine scan C:\Windows
    22:25:13.978 AVAST engine scan C:\Windows\system32
    22:26:42.321 AVAST engine scan C:\Windows\system32\drivers
    22:26:50.683 AVAST engine scan C:\Users\Melissa
    22:31:21.827 Disk 0 MBR has been saved successfully to "C:\Users\Melissa\Desktop\MBR.dat"
    22:31:21.842 The log file has been saved successfully to "C:\Users\Melissa\Desktop\aswMBR.txt"
    22:40:11.158 AVAST engine scan C:\ProgramData
    22:51:59.602 Scan finished successfully
    22:53:52.224 Disk 0 MBR has been saved successfully to "C:\Users\Melissa\Desktop\MBR.dat"
    22:53:52.239 The log file has been saved successfully to "C:\Users\Melissa\Desktop\aswMBR.txt"
  9. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    combofix

    Having a real difficult time disabling recommended items in order to run combofix. McAfee had expired so I was no longer able to disable it but yet was still getting interruptions. I had to remove McAfee all together. Now I am having issues with Avast, I am able to right click on the "a" icon and go to avast shields control, i then select disable until computer is restarted. Afterwards I attempt to run combofix and it tells me Avast is still active. What am I doing wrong? Should i still run it despite it saying it could cause damage to my computer if i do not close avast?
  10. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    If you disabled what you could and Combofix is just warning you, but it'll run, run it.
  11. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    combofix

    combofix's log




    ComboFix 11-08-18.03 - Melissa 08/18/2011 23:58:26.1.2 - x64
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4056.2544 [GMT -4:00]
    Running from: c:\users\Melissa\Desktop\ComboFix.exe
    AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\{3381F078-DF9C-445E-9840-32788197D927}.xps
    c:\users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\{6BA84602-3B68-4A5E-9A0D-FD95D4A0342E}.xps
    c:\users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\{A12FF1F3-6572-41F2-B9E9-14CDF470B948}.xps
    c:\users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\{A6C8AA51-3EF4-4B66-BF16-50E765AA1709}.xps
    c:\users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\{AC07C0B5-C62E-46FD-84A9-BFB2F04C34AD}.xps
    c:\users\Melissa\AppData\Roaming\completescan
    c:\users\Melissa\AppData\Roaming\install
    c:\users\Melissa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\System Repair.lnk
    c:\users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Repair
    c:\users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Repair\System Repair.lnk
    c:\users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Repair\Uninstall System Repair.lnk
    c:\users\Melissa\GoToAssistDownloadHelper.exe
    c:\windows\system32\jusched.exe
    c:\windows\SysWow64\jusched.exe
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-07-19 to 2011-08-19 )))))))))))))))))))))))))))))))
    .
    .
    2011-08-19 04:12 . 2011-08-19 04:12 -------- d-----w- c:\users\Default\AppData\Local\temp
    2011-08-17 11:34 . 2011-08-12 04:10 8862544 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{187EEACE-1B03-455F-886C-C43577E2AB9B}\mpengine.dll
    2011-08-17 03:29 . 2011-07-04 11:32 22360 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
    2011-08-17 03:29 . 2011-07-04 11:36 288088 ----a-w- c:\windows\system32\drivers\aswSP.sys
    2011-08-17 03:29 . 2011-07-04 11:32 31064 ----a-w- c:\windows\system32\drivers\aswRdr.sys
    2011-08-17 03:29 . 2011-07-04 11:35 45400 ----a-w- c:\windows\system32\drivers\aswTdi.sys
    2011-08-17 03:29 . 2011-07-04 11:36 600920 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2011-08-17 03:29 . 2011-07-04 11:43 253888 ----a-w- c:\windows\system32\aswBoot.exe
    2011-08-17 03:29 . 2011-07-04 11:32 64856 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
    2011-08-17 03:28 . 2011-07-04 11:43 40112 ----a-w- c:\windows\avastSS.scr
    2011-08-17 03:28 . 2011-07-04 11:43 199304 ----a-w- c:\windows\SysWow64\aswBoot.exe
    2011-08-17 03:25 . 2011-08-17 03:28 -------- d-----w- c:\programdata\AVAST Software
    2011-08-17 03:25 . 2011-08-17 03:28 -------- d-----w- c:\program files\AVAST Software
    2011-08-16 03:18 . 2011-08-16 03:18 -------- d-----w- c:\users\Melissa\AppData\Roaming\MyPublisher
    2011-08-16 03:18 . 2011-08-16 03:18 -------- d-----w- c:\program files (x86)\MyPublisher
    2011-08-15 03:51 . 2011-08-15 03:51 -------- d-----w- c:\programdata\regid.1986-12.com.adobe
    2011-08-15 03:47 . 2011-08-15 03:50 -------- d-----w- c:\program files\Common Files\Adobe
    2011-08-15 03:20 . 2011-08-15 03:20 -------- d-----w- c:\users\Melissa\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
    2011-08-15 03:20 . 2011-08-15 03:20 -------- d-----w- c:\program files (x86)\Adobe Download Assistant
    2011-08-15 03:20 . 2011-08-15 03:20 -------- d-----w- c:\program files (x86)\Common Files\Adobe AIR
    2011-08-10 02:32 . 2011-07-09 02:44 287744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
    2011-08-10 02:32 . 2011-07-16 05:17 338432 ----a-w- c:\windows\system32\conhost.exe
    2011-08-10 02:32 . 2011-07-16 05:26 243200 ----a-w- c:\windows\system32\wow64.dll
    2011-08-10 02:32 . 2011-07-16 05:26 214528 ----a-w- c:\windows\system32\winsrv.dll
    2011-08-10 02:32 . 2011-07-16 05:21 422400 ----a-w- c:\windows\system32\KernelBase.dll
    2011-07-22 23:12 . 2011-07-27 02:06 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-07-16 04:32 . 2011-08-10 02:31 44032 ----a-w- c:\windows\apppatch\acwow64.dll
    2011-07-06 23:52 . 2010-11-30 01:53 41272 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
    2011-07-06 23:52 . 2010-11-30 01:53 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-06-11 02:56 . 2011-07-13 22:39 3134464 ----a-w- c:\windows\system32\win32k.sys
    2011-05-24 23:14 . 2011-04-26 14:22 270720 ------w- c:\windows\system32\MpSigStub.exe
    2011-05-24 11:21 . 2011-06-29 11:27 404992 ----a-w- c:\windows\system32\umpnpmgr.dll
    2011-05-24 10:34 . 2011-06-29 11:27 64512 ----a-w- c:\windows\SysWow64\devobj.dll
    2011-05-24 10:34 . 2011-06-29 11:27 44544 ----a-w- c:\windows\SysWow64\devrtl.dll
    2011-05-24 10:34 . 2011-06-29 11:27 145920 ----a-w- c:\windows\SysWow64\cfgmgr32.dll
    2011-05-24 10:32 . 2011-06-29 11:27 252928 ----a-w- c:\windows\SysWow64\drvinst.exe
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2010-02-09 1807680]
    "PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
    "Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
    "Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
    "DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
    "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-04-27 421160]
    "SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
    "AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
    "Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-06 449584]
    "avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-07-04 3493720]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
    "c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2010-09-25 560128]
    "Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe" [2010-02-11 165184]
    .
    c:\users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-11-13 2119488]
    WDSmartWare.lnk - c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-11-13 9117504]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
    "mixer"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"
    .
    R2 0193781313724501mcinstcleanup;McAfee Application Installer Cleanup (0193781313724501);c:\users\Melissa\AppData\Local\Temp\019378~1.EXE [x]
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-24 136176]
    R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-24 136176]
    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
    R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [x]
    R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
    R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
    S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
    S1 aswSnx;aswSnx; [x]
    S1 aswSP;aswSP; [x]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
    S2 aswFsBlk;aswFsBlk; [x]
    S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]
    S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
    S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-07-06 366640]
    S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2010-03-04 658656]
    S2 WDDMService;WD SmartWare Drive Manager Service;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-11-13 129536]
    S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-06-16 20480]
    S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
    .
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2011-08-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-24 01:27]
    .
    2011-08-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-24 01:27]
    .
    .
    --------- x86-64 -----------
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
    @="{472083B0-C522-11CF-8763-00608CC02F24}"
    [HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
    2011-07-04 11:43 134384 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-01-23 305664]
    "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-29 444416]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-06-30 165912]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-06-30 385560]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2009-06-30 365080]
    "Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960]
    "QuickSet"="c:\program files\Dell\QuickSet\QuickSet.exe" [2009-07-02 3180624]
    "IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
    "IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-01-07 2328944]
    "AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-15 499608]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x0
    .
    ------- Supplementary Scan -------
    .
    uLocal Page = c:\windows\system32\blank.htm
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - /105
    TCP: DhcpNameServer = 192.168.1.1 71.250.0.12
    FF - ProfilePath - c:\users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\wq9qkfmy.default\
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Skype extension: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - c:\program files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
    FF - Ext: Ancestry.com Advanced Image Viewer: support@ancestry.com - %profile%\extensions\support@ancestry.com
    FF - Ext: avast! WebRep: wrc@avast.com - c:\program files\AVAST Software\Avast\WebRep\FF
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Toolbar-Locked - (no file)
    Toolbar-Locked - (no file)
    .
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\AVAST Software\Avast\AvastSvc.exe
    c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files (x86)\Bonjour\mDNSResponder.exe
    c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe
    c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
    .
    **************************************************************************
    .
    Completion time: 2011-08-19 00:42:25 - machine was rebooted
    ComboFix-quarantined-files.txt 2011-08-19 04:42
    .
    Pre-Run: 244,862,709,760 bytes free
    Post-Run: 248,478,011,392 bytes free
    .
    - - End Of File - - 3A7526753DDE0D1F5A0593480A69C640
     
  12. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    vacation

    will be leaving today for vacation today and returning tuesday. sorry for the inconvenience. ill be able to pick up where we left off then.
    thanks!
  13. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    Not a problem.
    Have a nice time :)

    Combofix log looks good :)

    How is computer doing?

    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Under the Custom Scan box paste this in:


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\PC-Doctor\Downloads\*.*
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %USERPROFILE%\*.exe
    %systemroot%\ADDINS\*.*
    %systemroot%\assembly\*.bak2
    %systemroot%\Config\*.*
    %systemroot%\REPAIR\*.bak2
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\SYSTEM\*.bak2
    %systemroot%\Web\*.bak2
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox\0*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %ProgramFiles%\TinyProxy.
    %USERPROFILE%\Favorites\*.url /x
    %systemroot%\system32\*.bk
    %systemroot%\*.te
    %systemroot%\system32\system32\*.*
    %ALLUSERSPROFILE%\*.dat /x
    %systemroot%\system32\drivers\*.rmv
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %PROGRAMFILES%\Microsoft\*.*
    %systemroot%\System32\Wbem\proquota.exe
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %SystemRoot%\system32\fonts\*.*
    %systemroot%\system32\winlog\*.*
    %systemroot%\system32\Language\*.*
    %systemroot%\system32\Settings\*.*
    %systemroot%\system32\*.quo
    %SYSTEMROOT%\AppPatch\*.exe
    %SYSTEMROOT%\inf\*.exe
    %SYSTEMROOT%\Installer\*.exe
    %systemroot%\system32\config\*.bak2
    %systemroot%\system32\Computers\*.*
    %SystemRoot%\system32\Sound\*.*
    %SystemRoot%\system32\SpecialImg\*.*
    %SystemRoot%\system32\code\*.*
    %SystemRoot%\system32\draft\*.*
    %SystemRoot%\system32\MSSSys\*.*
    %ProgramFiles%\Javascript\*.*
    %systemroot%\pchealth\helpctr\System\*.exe /s
    %systemroot%\Web\*.exe
    %systemroot%\system32\msn\*.*
    %systemroot%\system32\*.tro
    %AppData%\Microsoft\Installer\msupdates\*.*
    %ProgramFiles%\Messenger\*.*
    %systemroot%\system32\systhem32\*.*
    %systemroot%\system\*.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
    /md5start
    /md5stop


    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  14. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    im back - OTL

    Im back. No new news regarding the computer since the last update. Just downloaded OTL but was unable to download to my desktop. The option did not appear and so it saved to my downloads.
  15. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    OTL log part 1

    OTL log was too large so I have divided it to 2 posts.



    OTL logfile created on: 8/23/2011 10:06:52 PM - Run 1
    OTL by OldTimer - Version 3.2.26.5 Folder = C:\Users\Melissa\Downloads
    64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
    Internet Explorer (Version = 8.0.7600.16385)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    3.96 Gb Total Physical Memory | 2.17 Gb Available Physical Memory | 54.66% Memory free
    7.92 Gb Paging File | 5.92 Gb Available in Paging File | 74.77% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 283.40 Gb Total Space | 232.74 Gb Free Space | 82.12% Space Free | Partition Type: NTFS

    Computer Name: MELISSA-PC | User Name: Melissa | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2011/08/23 22:05:19 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Melissa\Downloads\OTL(2).exe
    PRC - [2011/07/06 19:52:38 | 000,366,640 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    PRC - [2011/07/04 07:43:54 | 003,493,720 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
    PRC - [2011/07/04 07:43:51 | 000,042,184 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    PRC - [2011/03/15 17:59:32 | 000,312,184 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
    PRC - [2010/03/31 12:42:56 | 000,786,432 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
    PRC - [2010/03/04 13:28:08 | 000,658,656 | ---- | M] (SoftThinks) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
    PRC - [2010/02/09 13:34:00 | 001,807,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
    PRC - [2010/01/15 23:09:37 | 000,910,296 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    PRC - [2009/10/15 05:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
    PRC - [2009/07/13 21:14:47 | 000,254,976 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
    PRC - [2009/06/24 22:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    PRC - [2009/06/24 18:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
    PRC - [2009/06/09 12:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
    PRC - [2009/06/04 21:03:32 | 000,186,904 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    PRC - [2009/06/04 21:03:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe
    PRC - [2009/05/21 10:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
    PRC - [2009/05/21 10:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe


    ========== Modules (No Company Name) ==========

    MOD - [2011/08/10 08:40:21 | 000,997,888 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\7cc7d753f499e27b4bd8a45c3e81c73e\System.Management.ni.dll
    MOD - [2011/08/10 07:42:37 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\f28bd40026e640601964b2b0bf38a6f0\System.Web.Services.ni.dll
    MOD - [2011/08/10 07:41:03 | 012,431,360 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ad9c2f4737e1e07fa774af31a7d74235\System.Windows.Forms.ni.dll
    MOD - [2011/08/10 07:40:54 | 001,586,688 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\eba4ec48e3f7f16864c6d96f510fafd9\System.Drawing.ni.dll
    MOD - [2011/08/10 07:40:32 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\155679a9c8991cc33f90d6b27bac1977\System.Xml.ni.dll
    MOD - [2011/08/10 07:40:28 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\0bddc91cbf37d143f08f6684b2919566\System.Configuration.ni.dll
    MOD - [2011/08/10 07:40:27 | 007,949,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\610374fef100556da252243e673ac64b\System.ni.dll
    MOD - [2011/08/10 07:40:20 | 011,490,304 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\23bc3936180ff789f44259a211dfc7fc\mscorlib.ni.dll
    MOD - [2010/03/31 12:42:56 | 000,786,432 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
    MOD - [2010/02/11 13:53:00 | 000,234,816 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
    MOD - [2010/02/11 13:53:00 | 000,128,320 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
    MOD - [2010/02/11 13:53:00 | 000,121,152 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
    MOD - [2010/02/11 13:53:00 | 000,111,936 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
    MOD - [2010/02/11 13:53:00 | 000,079,168 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
    MOD - [2010/02/11 13:53:00 | 000,075,072 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
    MOD - [2010/02/11 13:52:00 | 001,123,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll
    MOD - [2010/02/09 13:34:00 | 001,807,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
    MOD - [2010/02/09 13:34:00 | 000,275,776 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll
    MOD - [2010/02/09 13:34:00 | 000,152,896 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll
    MOD - [2010/02/09 13:34:00 | 000,095,552 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll
    MOD - [2010/02/09 13:34:00 | 000,017,728 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll
    MOD - [2009/11/13 18:15:00 | 000,058,608 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll
    MOD - [2009/11/03 16:51:42 | 000,067,872 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
    MOD - [2009/10/15 05:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe


    ========== Win32 Services (SafeList) ==========

    SRV:64bit: - [2011/07/04 07:43:51 | 000,042,184 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
    SRV:64bit: - [2009/11/13 12:28:38 | 000,129,536 | ---- | M] (WDC) [Auto | Running] -- C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe -- (WDDMService)
    SRV:64bit: - [2009/07/16 21:06:22 | 000,033,280 | ---- | M] () [Auto | Running] -- C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE -- (wltrysvc)
    SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
    SRV:64bit: - [2009/06/29 00:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\stacsv64.exe -- (STacSV)
    SRV:64bit: - [2009/06/09 12:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
    SRV - [2011/07/06 19:52:38 | 000,366,640 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
    SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
    SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
    SRV - [2010/03/04 13:28:08 | 000,658,656 | ---- | M] (SoftThinks) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE -- (SftService)
    SRV - [2010/02/25 18:36:12 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
    SRV - [2010/02/19 13:37:14 | 000,517,096 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe -- (SwitchBoard)
    SRV - [2009/06/16 09:58:08 | 000,020,480 | ---- | M] (Memeo) [Auto | Running] -- C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe -- (WDSmartWareBackgroundService)
    SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
    SRV - [2009/06/04 21:03:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
    SRV - [2009/05/21 10:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)


    ========== Driver Services (SafeList) ==========

    DRV:64bit: - [2011/07/06 19:52:42 | 000,025,912 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
    DRV:64bit: - [2011/07/04 07:36:56 | 000,600,920 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
    DRV:64bit: - [2011/07/04 07:36:54 | 000,288,088 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
    DRV:64bit: - [2011/07/04 07:35:28 | 000,045,400 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
    DRV:64bit: - [2011/07/04 07:32:35 | 000,031,064 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr.sys -- (aswRdr)
    DRV:64bit: - [2011/07/04 07:32:24 | 000,064,856 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
    DRV:64bit: - [2011/07/04 07:32:14 | 000,022,360 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
    DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
    DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
    DRV:64bit: - [2011/01/07 17:03:08 | 000,045,408 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\point64.sys -- (Point64)
    DRV:64bit: - [2010/04/19 20:47:42 | 000,050,688 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
    DRV:64bit: - [2009/07/16 21:06:20 | 000,022,520 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcm42rly.sys -- (BCM42RLY)
    DRV:64bit: - [2009/07/16 21:06:18 | 002,769,400 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
    DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
    DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
    DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
    DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
    DRV:64bit: - [2009/07/09 05:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
    DRV:64bit: - [2009/06/29 00:44:38 | 000,487,424 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
    DRV:64bit: - [2009/06/15 15:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
    DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
    DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
    DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
    DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
    DRV:64bit: - [2009/06/04 06:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
    DRV:64bit: - [2009/06/02 23:16:56 | 007,333,472 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
    DRV:64bit: - [2009/05/19 23:10:00 | 000,393,728 | ---- | M] (Marvell) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
    DRV:64bit: - [2009/05/18 15:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
    DRV:64bit: - [2009/05/08 04:15:18 | 000,215,552 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
    DRV:64bit: - [2009/02/13 12:02:52 | 000,014,464 | ---- | M] (Western Digital Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\wdcsam64.sys -- (WDC_SAM)
    DRV:64bit: - [2009/02/05 07:54:10 | 000,225,328 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
    DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
    DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm


    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local



    IE - HKU\S-1-5-21-1201544853-1685205688-4006440154-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
    IE - HKU\S-1-5-21-1201544853-1685205688-4006440154-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
    IE - HKU\S-1-5-21-1201544853-1685205688-4006440154-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

    ========== FireFox ==========

    FF - prefs.js..extensions.enabledItems: support@ancestry.com:1.0.0.1
    FF - prefs.js..extensions.enabledItems: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}:5.3.0.7280
    FF - prefs.js..extensions.enabledItems: wrc@avast.com:6.0.1203

    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\wrc@avast.com: C:\Program Files\AVAST Software\Avast\WebRep\FF [2011/08/16 23:28:44 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/08/18 23:29:29 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/05/20 22:38:49 | 000,000,000 | ---D | M]

    [2010/03/04 09:33:51 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Melissa\AppData\Roaming\Mozilla\Extensions
    [2011/08/19 07:26:41 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\wq9qkfmy.default\extensions
    [2011/03/05 20:01:56 | 000,000,000 | ---D | M] (Ancestry.com Advanced Image Viewer) -- C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\wq9qkfmy.default\extensions\support@ancestry.com
    [2011/04/23 21:27:53 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
    [2011/04/23 21:27:53 | 000,000,000 | ---D | M] (Skype extension) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
    [2011/08/16 23:28:44 | 000,000,000 | ---D | M] (avast! WebRep) -- C:\PROGRAM FILES\AVAST SOFTWARE\AVAST\WEBREP\FF
    [2011/05/20 22:38:49 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files (x86)\mozilla firefox\plugins\NPcol400.dll
    [2011/05/20 22:38:49 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files (x86)\mozilla firefox\plugins\NPcol500.dll
    [2011/03/18 14:32:12 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll
    [2011/03/18 14:32:14 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll

    O1 HOSTS File: ([2011/08/19 00:19:27 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
    O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
    O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
    O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
    O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
    O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
    O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [IntelliPoint] c:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation)
    O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
    O4 - HKLM..\Run: [AdobeCS5.5ServiceManager] File not found
    O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
    O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
    O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
    O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
    O4 - HKLM..\Run: [Desktop Disc Tool] c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
    O4 - HKLM..\Run: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
    O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
    O4 - HKLM..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)
    O4 - HKLM..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe (Dell)
    O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe (Softthinks)
    O4 - HKU\S-1-5-21-1201544853-1685205688-4006440154-1001..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10u_Plugin.exe (Adobe Systems, Inc.)
    O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
    O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
    O4 - Startup: C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-1201544853-1685205688-4006440154-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-1201544853-1685205688-4006440154-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
    O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
    O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
    O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
    O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab (Microsoft Office Template and Media Control)
    O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab (DLM Control)
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
    O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 71.250.0.12
    O18:64bit: - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
    O18 - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
    O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
    O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
    O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
    O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
    O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - File not found
    O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
    O32 - HKLM CDRom: AutoRun - 1
    O34 - HKLM BootExecute: (autocheck autochk *) - File not found
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*


    Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
    Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
    Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)

    CREATERESTOREPOINT
    Restore point Set: OTL Restore Point

    ========== Files/Folders - Created Within 30 Days ==========

    [2011/08/23 21:59:13 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
    [2011/08/19 00:42:47 | 000,000,000 | ---D | C] -- C:\Windows\temp
    [2011/08/19 00:02:08 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
    [2011/08/18 23:57:11 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2011/08/18 23:24:46 | 000,000,000 | ---D | C] -- C:\ProgramData\Citrix
    [2011/08/18 23:17:27 | 000,000,000 | ---D | C] -- C:\Users\Melissa\AppData\Local\Citrix
    [2011/08/18 23:07:22 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2011/08/18 23:07:22 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2011/08/18 23:07:10 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
    [2011/08/18 23:07:01 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2011/08/18 22:56:15 | 004,177,927 | R--- | C] (Swearware) -- C:\Users\Melissa\Desktop\ComboFix.exe
    [2011/08/18 22:23:32 | 001,915,904 | ---- | C] (AVAST Software) -- C:\Users\Melissa\Desktop\aswMBR.exe
    [2011/08/17 20:27:11 | 000,607,017 | R--- | C] (Swearware) -- C:\Users\Melissa\Desktop\dds.scr
    [2011/08/16 23:29:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus
    [2011/08/16 23:29:30 | 000,022,360 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys
    [2011/08/16 23:29:29 | 000,288,088 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys
    [2011/08/16 23:29:27 | 000,031,064 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr.sys
    [2011/08/16 23:29:26 | 000,045,400 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys
    [2011/08/16 23:29:25 | 000,600,920 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
    [2011/08/16 23:29:23 | 000,253,888 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
    [2011/08/16 23:29:23 | 000,064,856 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
    [2011/08/16 23:28:38 | 000,040,112 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr
    [2011/08/16 23:28:36 | 000,199,304 | ---- | C] (AVAST Software) -- C:\Windows\SysWow64\aswBoot.exe
    [2011/08/16 23:25:34 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software
    [2011/08/16 23:25:34 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software
    [2011/08/15 23:18:51 | 000,000,000 | ---D | C] -- C:\Users\Melissa\AppData\Roaming\MyPublisher
    [2011/08/15 23:18:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MyPublisher
    [2011/08/15 22:23:07 | 000,000,000 | ---D | C] -- C:\Users\Melissa\Documents\1942_report[1]
    [2011/08/15 22:13:51 | 000,000,000 | ---D | C] -- C:\Users\Melissa\Documents\traveling_typewriter[1]
    [2011/08/14 23:51:03 | 000,000,000 | ---D | C] -- C:\ProgramData\regid.1986-12.com.adobe
    [2011/08/14 23:50:49 | 000,000,000 | ---D | C] -- C:\Users\Melissa\Documents\ancestry book images
    [2011/08/14 23:47:24 | 000,000,000 | ---D | C] -- C:\Program Files\Adobe
    [2011/08/14 23:47:06 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Adobe
    [2011/08/14 23:26:51 | 000,000,000 | ---D | C] -- C:\Users\Melissa\Desktop\Adobe Photoshop CS5.1
    [2011/08/14 23:20:56 | 000,000,000 | ---D | C] -- C:\Users\Melissa\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
    [2011/08/14 23:20:52 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Adobe Download Assistant
    [2011/08/14 23:20:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe AIR
    [2010/04/28 20:55:45 | 008,656,832 | ---- | C] (Dell, Inc. ) -- C:\Users\Melissa\AppData\Roaming\DataSafeDotNet.exe
  16. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    OTL log part 2

    Here is the 2nd half of the OTL log



    ========== Files - Modified Within 30 Days ==========

    [2011/08/23 22:07:10 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    [2011/08/23 22:07:10 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    [2011/08/23 21:59:11 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    [2011/08/23 21:58:16 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2011/08/23 21:58:09 | 3190,050,816 | -HS- | M] () -- C:\hiberfil.sys
    [2011/08/19 08:50:14 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    [2011/08/19 00:19:27 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
    [2011/08/18 22:56:34 | 004,177,927 | R--- | M] (Swearware) -- C:\Users\Melissa\Desktop\ComboFix.exe
    [2011/08/18 22:53:52 | 000,000,512 | ---- | M] () -- C:\Users\Melissa\Desktop\MBR.dat
    [2011/08/18 22:23:34 | 001,915,904 | ---- | M] (AVAST Software) -- C:\Users\Melissa\Desktop\aswMBR.exe
    [2011/08/17 20:28:01 | 000,607,017 | R--- | M] (Swearware) -- C:\Users\Melissa\Desktop\dds.scr
    [2011/08/17 19:38:54 | 000,302,592 | ---- | M] () -- C:\Users\Melissa\Desktop\s3xjd4yz.exe
    [2011/08/16 23:29:31 | 000,001,843 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
    [2011/08/16 23:29:23 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
    [2011/08/16 22:07:22 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
    [2011/08/16 22:07:22 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
    [2011/08/16 22:07:22 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
    [2011/08/16 07:57:29 | 000,000,208 | ---- | M] () -- C:\ProgramData\~P1kAlMiG2Kb7Fz
    [2011/08/16 07:57:28 | 000,000,160 | ---- | M] () -- C:\ProgramData\~P1kAlMiG2Kb7Fzr
    [2011/08/16 07:57:24 | 000,000,336 | ---- | M] () -- C:\ProgramData\P1kAlMiG2Kb7Fz
    [2011/08/16 07:34:56 | 004,984,888 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
    [2011/08/15 23:19:19 | 000,001,243 | ---- | M] () -- C:\Users\Melissa\Desktop\MyPublisher.lnk
    [2011/08/14 23:20:52 | 000,000,993 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Download Assistant.lnk
    [2011/08/09 22:51:30 | 000,002,346 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
    [2011/07/27 07:07:02 | 001,990,027 | ---- | M] () -- C:\Users\Melissa\Documents\smv.pdf

    ========== Files Created - No Company Name ==========

    [2011/08/18 23:07:22 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2011/08/18 23:07:22 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2011/08/18 23:07:22 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2011/08/18 23:07:22 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2011/08/18 23:07:22 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2011/08/18 22:31:21 | 000,000,512 | ---- | C] () -- C:\Users\Melissa\Desktop\MBR.dat
    [2011/08/18 07:36:47 | 000,002,622 | ---- | C] () -- C:\Users\Public\Desktop\WildTangent Games App - dell.lnk
    [2011/08/18 07:36:47 | 000,002,515 | ---- | C] () -- C:\Users\Public\Desktop\Skype.lnk
    [2011/08/18 07:36:47 | 000,002,346 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
    [2011/08/18 07:36:47 | 000,002,016 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
    [2011/08/18 07:36:47 | 000,001,945 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
    [2011/08/18 07:36:47 | 000,001,917 | ---- | C] () -- C:\Users\Public\Desktop\AIM.lnk
    [2011/08/18 07:36:47 | 000,001,847 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
    [2011/08/18 07:36:47 | 000,001,745 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
    [2011/08/18 07:36:47 | 000,000,993 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Download Assistant.lnk
    [2011/08/18 07:36:46 | 000,001,375 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WDSmartWare.lnk
    [2011/08/18 07:36:46 | 000,001,320 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WDDMStatus.lnk
    [2011/08/18 07:36:42 | 000,002,557 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office PowerPoint Viewer 2007.lnk
    [2011/08/18 07:36:42 | 000,002,519 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apple Software Update.lnk
    [2011/08/18 07:36:42 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader 9.lnk
    [2011/08/18 07:36:42 | 000,002,084 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerDVD DX.lnk
    [2011/08/18 07:36:42 | 000,001,979 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell Help Documentation.lnk
    [2011/08/18 07:36:42 | 000,001,860 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cozi Family Calendar.lnk
    [2011/08/18 07:36:42 | 000,001,547 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Media Player.lnk
    [2011/08/18 07:36:42 | 000,001,517 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe ExtendScript Toolkit CS5.5.lnk
    [2011/08/18 07:36:42 | 000,001,352 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Anytime Upgrade.lnk
    [2011/08/18 07:36:42 | 000,001,345 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Center.lnk
    [2011/08/18 07:36:42 | 000,001,345 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Extension Manager CS5.5.lnk
    [2011/08/18 07:36:42 | 000,001,330 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sidebar.lnk
    [2011/08/18 07:36:42 | 000,001,326 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows DVD Maker.lnk
    [2011/08/18 07:36:42 | 000,001,246 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\XPS Viewer.lnk
    [2011/08/18 07:36:42 | 000,001,244 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Device Central CS5.5.lnk
    [2011/08/18 07:36:42 | 000,001,210 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Fax and Scan.lnk
    [2011/08/18 07:36:42 | 000,001,189 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop CS5.1.lnk
    [2011/08/18 07:36:42 | 000,001,151 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Bridge CS5.1.lnk
    [2011/08/18 07:36:42 | 000,001,149 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Works Task Launcher.lnk
    [2011/08/18 07:36:42 | 000,001,095 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop CS5.1 (64 Bit).lnk
    [2011/08/18 07:36:42 | 000,001,005 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Download Assistant.lnk
    [2011/08/18 07:36:42 | 000,000,959 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Help.lnk
    [2011/08/17 19:38:41 | 000,302,592 | ---- | C] () -- C:\Users\Melissa\Desktop\s3xjd4yz.exe
    [2011/08/16 23:29:31 | 000,001,843 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
    [2011/08/16 23:29:23 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\config.nt
    [2011/08/16 08:16:35 | 000,001,015 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
    [2011/08/16 07:57:28 | 000,000,208 | ---- | C] () -- C:\ProgramData\~P1kAlMiG2Kb7Fz
    [2011/08/16 07:57:28 | 000,000,160 | ---- | C] () -- C:\ProgramData\~P1kAlMiG2Kb7Fzr
    [2011/08/16 07:57:24 | 000,000,336 | ---- | C] () -- C:\ProgramData\P1kAlMiG2Kb7Fz
    [2011/08/15 23:19:19 | 000,001,273 | ---- | C] () -- C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPublisher.lnk
    [2011/08/15 23:19:19 | 000,001,243 | ---- | C] () -- C:\Users\Melissa\Desktop\MyPublisher.lnk
    [2011/07/27 07:07:00 | 001,990,027 | ---- | C] () -- C:\Users\Melissa\Documents\smv.pdf
    [2011/04/23 21:29:03 | 000,000,056 | ---- | C] () -- C:\ProgramData\ezsidmv.dat
    [2010/11/29 11:24:08 | 000,000,006 | ---- | C] () -- C:\Users\Melissa\AppData\Roaming\start
    [2010/04/24 20:41:07 | 000,002,560 | ---- | C] () -- C:\Windows\_MSRSTRT.EXE
    [2010/02/25 18:51:53 | 000,000,075 | RHS- | C] () -- C:\Windows\CT4CET.bin
    [2010/02/01 11:33:48 | 000,982,220 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
    [2010/02/01 11:33:47 | 000,134,592 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
    [2010/02/01 11:33:47 | 000,092,216 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
    [2010/02/01 11:33:45 | 000,433,024 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
    [2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
    [2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
    [2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
    [2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
    [2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
    [2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
    [2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

    ========== LOP Check ==========

    [2010/03/03 23:09:01 | 000,000,000 | ---D | M] -- C:\Users\Melissa\AppData\Roaming\acccore
    [2011/05/20 22:38:49 | 000,000,000 | ---D | M] -- C:\Users\Melissa\AppData\Roaming\Catalina Marketing Corp
    [2011/08/14 23:20:56 | 000,000,000 | ---D | M] -- C:\Users\Melissa\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
    [2011/08/15 23:18:51 | 000,000,000 | ---D | M] -- C:\Users\Melissa\AppData\Roaming\MyPublisher
    [2010/12/07 23:51:45 | 000,000,000 | ---D | M] -- C:\Users\Melissa\AppData\Roaming\Western Digital
    [2010/09/08 21:35:04 | 000,000,000 | ---D | M] -- C:\Users\Melissa\AppData\Roaming\Windows Live Writer
    [2011/08/07 15:01:18 | 000,032,560 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

    ========== Purity Check ==========



    ========== Custom Scans ==========


    < %SYSTEMDRIVE%\*.* >
    [2011/08/19 00:42:35 | 000,015,135 | ---- | M] () -- C:\ComboFix.txt
    [2010/02/25 20:15:00 | 000,003,520 | R--- | M] () -- C:\dell.sdr
    [2011/08/23 21:58:09 | 3190,050,816 | -HS- | M] () -- C:\hiberfil.sys
    [2010/03/03 23:08:34 | 000,000,346 | ---- | M] () -- C:\IPH.PH
    [2006/12/02 01:37:14 | 000,904,704 | ---- | M] (Microsoft Corporation) -- C:\msdia80.dll
    [2011/08/23 21:58:14 | 4253,405,184 | -HS- | M] () -- C:\pagefile.sys
    [2010/11/29 21:51:45 | 000,000,343 | ---- | M] () -- C:\rkill.log

    < %systemroot%\Fonts\*.com >
    [2009/07/14 01:32:31 | 000,026,040 | ---- | M] () -- C:\Windows\Fonts\GlobalMonospace.CompositeFont
    [2009/07/14 01:32:31 | 000,026,489 | ---- | M] () -- C:\Windows\Fonts\GlobalSansSerif.CompositeFont
    [2009/07/14 01:32:31 | 000,029,779 | ---- | M] () -- C:\Windows\Fonts\GlobalSerif.CompositeFont
    [2009/07/14 01:32:31 | 000,043,318 | ---- | M] () -- C:\Windows\Fonts\GlobalUserInterface.CompositeFont

    < %systemroot%\Fonts\*.dll >

    < %systemroot%\Fonts\*.ini >
    [2009/06/10 16:49:50 | 000,000,065 | ---- | M] () -- C:\Windows\Fonts\desktop.ini

    < %systemroot%\Fonts\*.ini2 >

    < %systemroot%\Fonts\*.exe >

    < %systemroot%\system32\spool\prtprocs\w32x86\*.* >

    < %systemroot%\REPAIR\*.bak1 >

    < %systemroot%\REPAIR\*.ini >

    < %systemroot%\system32\*.jpg >

    < %systemroot%\*.jpg >

    < %systemroot%\*.png >

    < %systemroot%\*.scr >
    [2011/07/04 07:43:53 | 000,040,112 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
    [2009/07/10 14:15:46 | 000,306,544 | ---- | M] (Microsoft Corporation) -- C:\Windows\WLXPGSS.SCR

    < %systemroot%\*._sy >

    < %APPDATA%\Adobe\Update\*.* >

    < %ALLUSERSPROFILE%\Favorites\*.* >

    < %APPDATA%\Microsoft\*.* >

    < %PROGRAMFILES%\*.* >
    [2009/07/14 00:54:24 | 000,000,174 | -HS- | M] () -- C:\Program Files (x86)\desktop.ini

    < %APPDATA%\Update\*.* >

    < %systemroot%\*. /mp /s >

    < %systemroot%\System32\config\*.sav >

    < %PROGRAMFILES%\bak. /s >

    < %systemroot%\system32\bak. /s >

    < %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

    < %systemroot%\system32\config\systemprofile\*.dat /x >

    < %systemroot%\*.config >

    < %systemroot%\system32\*.db >

    < %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
    [2011/05/15 18:32:25 | 000,000,308 | -HS- | M] () -- C:\Users\Melissa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini

    < %USERPROFILE%\Desktop\*.exe >
    [2011/08/18 22:23:34 | 001,915,904 | ---- | M] (AVAST Software) -- C:\Users\Melissa\Desktop\aswMBR.exe
    [2011/08/18 22:56:34 | 004,177,927 | R--- | M] (Swearware) -- C:\Users\Melissa\Desktop\ComboFix.exe
    [2011/08/17 19:38:54 | 000,302,592 | ---- | M] () -- C:\Users\Melissa\Desktop\s3xjd4yz.exe

    < %PROGRAMFILES%\Common Files\*.* >

    < %systemroot%\*.src >

    < %systemroot%\install\*.* >

    < %systemroot%\system32\DLL\*.* >

    < %systemroot%\system32\HelpFiles\*.* >

    < %systemroot%\system32\rundll\*.* >

    < %systemroot%\winn32\*.* >

    < %systemroot%\Java\*.* >

    < %systemroot%\system32\test\*.* >

    < %systemroot%\system32\Rundll32\*.* >

    < %systemroot%\AppPatch\Custom\*.* >

    < %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

    < %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

    < %PROGRAMFILES%\Internet Explorer\*.tmp >

    < %PROGRAMFILES%\Internet Explorer\*.dat >

    < %USERPROFILE%\My Documents\*.exe >

    < %USERPROFILE%\*.exe >
    [2010/03/03 19:31:20 | 717,729,752 | ---- | M] (Microsoft Corporation) -- C:\Users\Melissa\ProfessionalPlus.exe

    < %systemroot%\ADDINS\*.* >
    [2009/06/10 17:20:04 | 000,000,802 | ---- | M] () -- C:\Windows\ADDINS\FXSEXT.ecf

    < %systemroot%\assembly\*.bak2 >

    < %systemroot%\Config\*.* >

    < %systemroot%\REPAIR\*.bak2 >

    < %systemroot%\SECURITY\Database\*.sdb /x >

    < %systemroot%\SYSTEM\*.bak2 >

    < %systemroot%\Web\*.bak2 >

    < %systemroot%\Driver Cache\*.* >

    < %PROGRAMFILES%\Mozilla Firefox\0*.exe >

    < %ProgramFiles%\Microsoft Common\*.* >

    < %ProgramFiles%\TinyProxy. >

    < %USERPROFILE%\Favorites\*.url /x >
    [2010/08/03 21:05:03 | 000,000,402 | -HS- | M] () -- C:\Users\Melissa\Favorites\desktop.ini

    < %systemroot%\system32\*.bk >

    < %systemroot%\*.te >

    < %systemroot%\system32\system32\*.* >

    < %ALLUSERSPROFILE%\*.dat /x >
    [2011/08/16 07:57:24 | 000,000,336 | ---- | M] () -- C:\ProgramData\P1kAlMiG2Kb7Fz
    [2011/08/16 07:57:29 | 000,000,208 | ---- | M] () -- C:\ProgramData\~P1kAlMiG2Kb7Fz
    [2011/08/16 07:57:28 | 000,000,160 | ---- | M] () -- C:\ProgramData\~P1kAlMiG2Kb7Fzr

    < %systemroot%\system32\drivers\*.rmv >

    < dir /b "%systemroot%\system32\*.exe" | find /i " " /c >

    < dir /b "%systemroot%\*.exe" | find /i " " /c >

    < %PROGRAMFILES%\Microsoft\*.* >

    < %systemroot%\System32\Wbem\proquota.exe >

    < %PROGRAMFILES%\Mozilla Firefox\*.dat >

    < %USERPROFILE%\Cookies\*.txt /x >

    < %SystemRoot%\system32\fonts\*.* >

    < %systemroot%\system32\winlog\*.* >

    < %systemroot%\system32\Language\*.* >

    < %systemroot%\system32\Settings\*.* >

    < %systemroot%\system32\*.quo >

    < %SYSTEMROOT%\AppPatch\*.exe >

    < %SYSTEMROOT%\inf\*.exe >

    < %SYSTEMROOT%\Installer\*.exe >

    < %systemroot%\system32\config\*.bak2 >

    < %systemroot%\system32\Computers\*.* >

    < %SystemRoot%\system32\Sound\*.* >

    < %SystemRoot%\system32\SpecialImg\*.* >

    < %SystemRoot%\system32\code\*.* >

    < %SystemRoot%\system32\draft\*.* >

    < %SystemRoot%\system32\MSSSys\*.* >

    < %ProgramFiles%\Javascript\*.* >

    < %systemroot%\pchealth\helpctr\System\*.exe /s >

    < %systemroot%\Web\*.exe >

    < %systemroot%\system32\msn\*.* >

    < %systemroot%\system32\*.tro >

    < %AppData%\Microsoft\Installer\msupdates\*.* >

    < %ProgramFiles%\Messenger\*.* >

    < %systemroot%\system32\systhem32\*.* >

    < %systemroot%\system\*.exe >

    < HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

    < HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ Auto Update\Results\Install|LastSuccessTime /rs >


    < End of report >
  17. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    OTL extras log

    OTL Extras logfile created on: 8/23/2011 10:06:52 PM - Run 1
    OTL by OldTimer - Version 3.2.26.5 Folder = C:\Users\Melissa\Downloads
    64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
    Internet Explorer (Version = 8.0.7600.16385)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    3.96 Gb Total Physical Memory | 2.17 Gb Available Physical Memory | 54.66% Memory free
    7.92 Gb Paging File | 5.92 Gb Available in Paging File | 74.77% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 283.40 Gb Total Space | 232.74 Gb Free Space | 82.12% Space Free | Partition Type: NTFS

    Computer Name: MELISSA-PC | User Name: Melissa | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
    .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
    .html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

    [HKEY_USERS\S-1-5-21-1201544853-1685205688-4006440154-1001\SOFTWARE\Classes\<extension>]
    .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

    ========== Shell Spawning ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %* File not found
    cmdfile [open] -- "%1" %* File not found
    comfile [open] -- "%1" %* File not found
    exefile [open] -- "%1" %* File not found
    helpfile [open] -- Reg Error: Key error.
    htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
    https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
    inffile [install] -- %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %1 (Microsoft Corporation)
    InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
    InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %* File not found
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1" File not found
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l File not found
    scrfile [open] -- "%1" /S File not found
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
    Directory [Bridge] -- C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe "%L" (Adobe Systems, Inc.)
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [Bridge] -- C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe "%L" (Adobe Systems, Inc.)
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    ========== Security Center Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{0E543634-7E25-4B8F-8D5B-97880E5E5088}" = Bonjour
    "{18155797-EF2E-4699-9A16-FE787C4C10DB}" = iTunes
    "{1E9FC118-651D-4934-97BE-E53CAE5C7D45}" = Microsoft_VC80_MFCLOC_x86_x64
    "{26A24AE4-039D-4CA4-87B4-2F86416017FF}" = Java(TM) 6 Update 17 (64-bit)
    "{2BF35D84-6377-4F70-9F39-97CF67E67FFF}" = Microsoft IntelliPoint 8.0
    "{4569AD91-47F4-4D9E-8FC9-717EC32D7AE1}" = Microsoft_VC80_CRT_x86_x64
    "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    "{604CB4FC-3D32-405F-A109-165F170529B6}" = WD SmartWare
    "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    "{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
    "{8557397C-A42D-486F-97B3-A2CBC2372593}" = Microsoft_VC90_ATL_x86_x64
    "{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
    "{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
    "{8F473675-D702-45F9-8EBC-342B40C17BF5}" = Apple Mobile Device Support
    "{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
    "{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
    "{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
    "{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
    "{90BF0360-A1DB-4599-A643-95AB90A52C1E}" = Microsoft_VC90_MFCLOC_x86_x64
    "{925D058B-564A-443A-B4B2-7E90C6432E55}" = Microsoft_VC80_ATL_x86_x64
    "{92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}" = Microsoft_VC90_CRT_x86_x64
    "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
    "{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
    "{A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}" = Microsoft_VC90_MFC_x86_x64
    "{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
    "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    "{C8C1BAD5-54E6-4146-AD07-3A8AD36569C3}" = Microsoft_VC80_MFC_x86_x64
    "{E60B7350-EA5F-41E0-9D6F-E508781E36D2}" = Dell Dock
    "{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
    "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
    "Dell Wireless WLAN Card Utility" = Dell Wireless WLAN Card Utility
    "HDMI" = Intel(R) Graphics Media Accelerator Driver
    "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{033E378E-6AD3-4AD5-BDEB-CBD69B31046C}" = Microsoft_VC90_ATL_x86
    "{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
    "{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
    "{0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}" = Microsoft_VC80_ATL_x86
    "{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
    "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
    "{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
    "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    "{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
    "{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
    "{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java(TM) 6 Update 17
    "{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}" = Cozi
    "{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
    "{3521BDBD-D453-5D9F-AA55-44B75D214629}" = Adobe Community Help
    "{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
    "{3D5044A5-97B8-45C0-B956-BB2376569188}" = Windows Live Movie Maker
    "{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
    "{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
    "{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
    "{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
    "{5335DADB-34BA-4AE8-A519-648D78498846}" = Skype™ 5.3
    "{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
    "{635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}" = Microsoft_VC90_MFC_x86
    "{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
    "{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
    "{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
    "{67635FB6-2F63-4FFB-830B-D4C01597EBA4}" = Microsoft Office Suite Activation Assistant
    "{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
    "{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
    "{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-dell" = WildTangent Games App (Dell Games)
    "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
    "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    "{79872596-B887-E700-8D56-CADBC78BA5DE}" = Adobe Download Assistant
    "{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
    "{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
    "{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
    "{853A4763-6643-4604-8D64-28BDD8925F4C}" = Apple Application Support
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
    "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
    "{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
    "{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
    "{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
    "{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
    "{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
    "{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
    "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
    "{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
    "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
    "{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
    "{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
    "{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
    "{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
    "{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
    "{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
    "{9158FF30-78D7-40EF-B83E-451AC5334640}" = Adobe Photoshop CS5.1
    "{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
    "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
    "{995F1E2E-F542-4310-8E1D-9926F5A279B3}" = Windows Live Toolbar
    "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    "{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
    "{A78FE97A-C0C8-49CE-89D0-EDD524A17392}" = PDF Settings CS5
    "{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
    "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
    "{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
    "{AC76BA86-7AD7-1033-7B44-A92000000001}" = Adobe Reader 9.2
    "{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
    "{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
    "{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Toolbars
    "{B6D38690-755E-4F40-A35A-23F8BC2B86AC}" = Microsoft_VC90_MFCLOC_x86
    "{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
    "{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
    "{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
    "{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
    "{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
    "{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
    "{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
    "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
    "{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
    "{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
    "{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
    "Adobe AIR" = Adobe AIR
    "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
    "Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
    "Advanced Audio FX Engine" = Advanced Audio FX Engine
    "AIM_7" = AIM 7
    "avast" = avast! Free Antivirus
    "chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Community Help
    "com.adobe.downloadassistant.AdobeDownloadAssistant" = Adobe Download Assistant
    "Coupon Printer for Windows5.0.0.1" = Coupon Printer for Windows
    "Dell Webcam Central" = Dell Webcam Central
    "Google Chrome" = Google Chrome
    "GoToAssist" = GoToAssist 8.0.0.514
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.1.1800
    "Mozilla Firefox (3.6)" = Mozilla Firefox (3.6)
    "Office14.SingleImage" = Microsoft Office Professional 2010
    "SoftwareUpdUtility" = Download Updater (AOL LLC)
    "WildTangent dell Master Uninstall" = WildTangent Games
    "WinLiveSuite_Wave3" = Windows Live Essentials

    ========== Last 10 Event Log Errors ==========

    [ Application Events ]
    Error - 8/19/2011 12:13:53 AM | Computer Name = Melissa-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
    Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
    with error: A required certificate is not within its validity period when verifying
    against the current system clock or the timestamp in the signed file. .

    Error - 8/19/2011 1:00:51 AM | Computer Name = Melissa-PC | Source = SideBySide | ID = 16842832
    Description = Activation context generation failed for "c:\Program Files (x86)\Cozi
    Express\CoziExpress.exe".Error in manifest or policy file "" on line . A component
    version required by the application conflicts with another component version already
    active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
    Component
    2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

    Error - 8/19/2011 1:01:35 AM | Computer Name = Melissa-PC | Source = SideBySide | ID = 16842787
    Description = Activation context generation failed for "c:\program files (x86)\windows
    live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
    files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity
    found in manifest does not match the identity of the component requested. Reference
    is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition
    is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use
    sxstrace.exe for detailed diagnosis.

    Error - 8/19/2011 1:01:59 AM | Computer Name = Melissa-PC | Source = SideBySide | ID = 16842811
    Description = Activation context generation failed for "c:\program files (x86)\microsoft\search
    enhancement pack\search helper\sepsearchhelperie.dll".Error in manifest or policy
    file "c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll"
    on line 2. Invalid Xml syntax.

    Error - 8/19/2011 8:52:03 AM | Computer Name = Melissa-PC | Source = EventSystem | ID = 4622
    Description =

    Error - 8/23/2011 9:58:36 PM | Computer Name = Melissa-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
    Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
    with error: A required certificate is not within its validity period when verifying
    against the current system clock or the timestamp in the signed file. .

    Error - 8/23/2011 9:58:46 PM | Computer Name = Melissa-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
    Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
    with error: A required certificate is not within its validity period when verifying
    against the current system clock or the timestamp in the signed file. .

    Error - 8/23/2011 10:00:50 PM | Computer Name = Melissa-PC | Source = Swapdrive Backup | ID = 0
    Description = Swapdrive Backup: Web Service Error: System.Net.WebException: Unable
    to connect to the remote server ---> System.Net.Sockets.SocketException: A connection
    attempt failed because the connected party did not properly respond after a period
    of time, or established connection failed because connected host has failed to
    respond 66.77.66.221:443 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot,
    SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint
    remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure,
    Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state,
    IAsyncResult asyncResult, Int32 timeout, Exception& exception) --- End of inner
    exception stack trace --- at System.Net.HttpWebRequest.GetRequestStream(TransportContext&
    context) at System.Net.HttpWebRequest.GetRequestStream() at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
    methodName, Object[] parameters) at Swapdrive.Shared.com.backup.uswsvcdell.Service.GetInfo(GetInfoRequest
    req) at Swapdrive.Shared.ActivationWsvcs.GetInfo()

    Error - 8/23/2011 10:07:19 PM | Computer Name = Melissa-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
    Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
    with error: A required certificate is not within its validity period when verifying
    against the current system clock or the timestamp in the signed file. .

    Error - 8/23/2011 10:15:00 PM | Computer Name = Melissa-PC | Source = Customer Experience Improvement Program | ID = 1008
    Description =

    [ System Events ]
    Error - 8/18/2011 5:39:44 PM | Computer Name = Melissa-PC | Source = Service Control Manager | ID = 7001
    Description = The McShield service depends on the McAfee Validation Trust Protection
    Service service which failed to start because of the following error: %%1053

    Error - 8/18/2011 5:39:44 PM | Computer Name = Melissa-PC | Source = Service Control Manager | ID = 7001
    Description = The McAfee Firewall Core Service service depends on the McAfee Validation
    Trust Protection Service service which failed to start because of the following
    error: %%1053

    Error - 8/18/2011 5:39:44 PM | Computer Name = Melissa-PC | Source = Service Control Manager | ID = 7001
    Description = The McAfee Anti-Spam Service service depends on the McAfee Firewall
    Core Service service which failed to start because of the following error: %%1068

    Error - 8/18/2011 5:39:44 PM | Computer Name = Melissa-PC | Source = Service Control Manager | ID = 7001
    Description = The McAfee Personal Firewall Service service depends on the McAfee
    Firewall Core Service service which failed to start because of the following error:
    %%1068

    Error - 8/18/2011 5:39:44 PM | Computer Name = Melissa-PC | Source = Service Control Manager | ID = 7001
    Description = The McAfee Proxy Service service depends on the McAfee Firewall Core
    Service service which failed to start because of the following error: %%1068

    Error - 8/18/2011 6:06:52 PM | Computer Name = Melissa-PC | Source = DCOM | ID = 10016
    Description =

    Error - 8/18/2011 11:32:59 PM | Computer Name = Melissa-PC | Source = Service Control Manager | ID = 7009
    Description = A timeout was reached (30000 milliseconds) while waiting for the McAfee
    Application Installer Cleanup (0193781313724501) service to connect.

    Error - 8/19/2011 12:02:11 AM | Computer Name = Melissa-PC | Source = Service Control Manager | ID = 7030
    Description = The PEVSystemStart service is marked as an interactive service. However,
    the system is configured to not allow interactive services. This service may not
    function properly.

    Error - 8/19/2011 12:06:58 AM | Computer Name = Melissa-PC | Source = Application Popup | ID = 1060
    Description = \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility
    with this system. Please contact your software vendor for a compatible version
    of the driver.

    Error - 8/19/2011 12:12:30 AM | Computer Name = Melissa-PC | Source = Service Control Manager | ID = 7030
    Description = The PEVSystemStart service is marked as an interactive service. However,
    the system is configured to not allow interactive services. This service may not
    function properly.


    < End of report >
  18. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    Means everything runs fine?
  19. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    desktop background

    Computer is running the same as prior to the Performance and Stability malware which is good no pop ups and you were able to help me unhide the rest of the hidden desktop icons. The only remaining issue is the desktop background is still black. I can easily change it to whatever i want the image to be without a problem. i just want to make sure the malware has been completely removed and that this isnt a sign of remaining problems incomplete removal of the malware.
  20. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    Sure, go ahead and change your desktop picture while I'm reviewing your OTL logs.
  21. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    ===================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
      O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
      O4 - HKLM..\Run: [AdobeCS5.5ServiceManager] File not found
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    =============================================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  22. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    new OTL log

    here is the new OTL log



    All processes killed
    ========== OTL ==========
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\AdobeCS5.5ServiceManager deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: AppData
    ->Temp folder emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56468 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Melissa
    ->Temp folder emptied: 753339 bytes
    ->Temporary Internet Files folder emptied: 204717186 bytes
    ->Java cache emptied: 17657818 bytes
    ->FireFox cache emptied: 60575960 bytes
    ->Google Chrome cache emptied: 396604448 bytes
    ->Flash cache emptied: 9102885 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 8782 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67630 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 658.00 mb


    [EMPTYFLASH]

    User: All Users

    User: AppData

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Melissa
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.26.5 log created on 08232011_231443

    Files\Folders moved on Reboot...
    C:\Users\Melissa\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
  23. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    security check log

    Here is the security check log



    Results of screen317's Security Check version 0.99.7
    Windows 7 (UAC is enabled)
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    avast! Free Antivirus
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 27
    Out of date Java installed!
    Adobe Flash Player 10.3.181.34
    Adobe Reader 9.2
    Out of date Adobe Reader installed!
    Mozilla Firefox (3.6.) Firefox Out of Date!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Malwarebytes' Anti-Malware mbamservice.exe
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast AvastUI.exe
    ``````````End of Log````````````
  24. Broni

    Broni Malware Annihilator Posts: 46,123   +251

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.
  25. sol8145

    sol8145 Newcomer, in training Topic Starter Posts: 20

    Eset

    No threats found after completion of ESET
Topic Status:
Not open for further replies.


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