Another memory reference error (ccapp,juno)....
Hi everyone,
I stumbled on this site when I googled the term "memory cannot be read".
I've read this message thread in the hopes of finding a solution for my problem.
My machine is 3 weeks old, and is an HP pavilion a810n:
Athlon 64 3300+ (made specifically for HP)
Windows XP Home Ed, SP2. .NET framework
Alternatively, 512 MB and 1 GB of RAM (2x512 mb pc3200)
I've been getting the cursed 'Instruction at "xxxxxxx" referenced memory at "xxxxxxx". The memory could not be "read", when I shut down apps
Error numbers have been (the ones I've been able to capture):
For
ccApp.exe-Application error:
-The Instruction at "0x011c2bdc" referenced memory at "0x04250ba4". The memory could not be "read"
-The Instruction at "0x011c4ee2" referenced memory at "0x042508b8". The memory could not be "read"
-The Instruction at "0x00df2bdc" referenced memory at "0x01080ba4". The memory could not be "read"
For
Juno.exe-application error:
-The Instruction at "0x74e64d7b" referenced memory at "0x0000002c". The memory could not be "read
-The Instruction at "0x74e4d87b" referenced memory at "0x00000054". The memory could not be "read
-The Instruction at "0x0000003c" referenced memory at "0x0000003c". The memory could not be "read
As you can see, each time the memory address is different, and it happens sporadically. I'm suspecting it may have something to do with SP2. Unfortunately, I can't uninstall SP2 to verify.
Anyway, at first I got the error every now and then when I shut down my ISP dialer, Juno.
Initially, I ignored it, and then eventually found a way to connect to the internet without using the dialer. I then started to get it with ccapp, which is part of the entire Symantec garbage that comes with Norton Antivirus 2005, which incidentally came with this machine.
I've also gotten it with other apps, but ccapp is the one I get it with most often, and it's when I shut down the machine, because it's always running in the background.
I have run diagnostics on my memory using memtest86, microscope diagnostic, windows memory diagnostics, and docmemory. They don't show any errors. I've also switched memory modules from one slot to the next, running only 512mb, still getting errors.
I have also unloaded programs at startup that I thought might be causing the problem, with no luck.
The funny thing is, I've used these
same apps on just plain XP on another machine, and never had these errors.
At this stage, I'm pulling my hair out. HP tech support has recommended I scannow command, with no luck. I even reinstalled the OS. I also checked the HD thoroughly for integrity
The only thing left is changing HW, but this also happened on another a810n I had briefly, with
no overlap in HW, and had similar errors. So, I don't think it's HW, but for the life of me, I can't figure out what SW may be causing this.
BTW, my system comes up clean. No viruses, trojans, etc.
I also upped my virtual memory to 2500-3000
I've seen from other posts that others also had this problem when using SP2, and like me, didn't have it prior. I think I read something about .NET somewhere here.
I don't know anymore
. D*** microsoft and their garbage SW! Always something or other with Windows OS's
Anyway, looking for any suggestions, as HP doesn't have anymore aside from replacing memory and/or MB.
TIA, and apologies for such a long message thread