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Services.exe - Win64/Patched.A.Gen trojan issue

Discussion in 'Virus and Malware Removal' started by Kent8, Dec 1, 2012.

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  1. Broni Malware Annihilator Posts: 39,313   +175

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O4 - HKU\S-1-5-21-3795244730-3708592349-904621900-1002..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O15 - HKU\S-1-5-21-3795244730-3708592349-904621900-1000\..Trusted Ranges: Range1 ([http] in Trusted sites)
O15 - HKU\S-1-5-21-3795244730-3708592349-904621900-1000\..Trusted Ranges: Range1 ([https] in Trusted sites)

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    =============================

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please, run F-Secure Online Scanner

    • Disable your Antivirus program.
    • Checkmark I have read and accepted the license terms.
    • Click on Run Check button.
    • Quick scan (recommended) option will come pre-checked. Don't change it.
    • Click on Start button.
    • When scan is done, in Step 3: Clean the files, leave all settings as they're.
    • Click Next button.
    • Click Full report... button.
    • Copy report's content and paste it into your next reply.
    Broni, Dec 2, 2012
    #21

  2. Kent8 TechSpot Member Posts: 22

    Custom OTL:

    All processes killed
    ========== OTL ==========
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
    Registry value HKEY_USERS\S-1-5-21-3795244730-3708592349-904621900-1002\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-3795244730-3708592349-904621900-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1\\http deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-3795244730-3708592349-904621900-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1\\https deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: RSB
    ->Temp folder emptied: 604194 bytes
    ->Temporary Internet Files folder emptied: 66144 bytes
    ->Java cache emptied: 10750804 bytes
    ->FireFox cache emptied: 316000333 bytes
    ->Flash cache emptied: 66616 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 52699 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 312.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: RSB
    ->Java cache emptied: 0 bytes

    User: UpdatusUser

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: RSB
    ->Flash cache emptied: 0 bytes

    User: UpdatusUser

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 12032012_035132

    Files\Folders moved on Reboot...
    C:\Users\RSB\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
    Kent8, Dec 2, 2012
    #22

  3. Kent8 TechSpot Member Posts: 22

    Security Check:

    Results of screen317's Security Check version 0.99.56
    Windows 7 x64 (UAC is enabled)
    Out of date service pack!!
    Internet Explorer 8 Out of date!
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    ESET Smart Security 6.0
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.65.1.1000
    Java 7 Update 9
    Adobe Flash Player 11.5.502.110
    Adobe Reader 9 Adobe Reader out of Date!
    Mozilla Firefox 16.0.2 Firefox out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    ESET NOD32 Antivirus egui.exe
    ESET NOD32 Antivirus ekrn.exe
    Online Games Manager ogmservice.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
    Kent8, Dec 2, 2012
    #23

  4. Kent8 TechSpot Member Posts: 22

    Farbar Service Scanner:

    Farbar Service Scanner Version: 01-12-2012 02
    Ran by RSB (administrator) on 03-12-2012 at 03:59:49
    Running from "C:\Users\RSB\Desktop"
    Windows 7 Ultimate (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys
    [2009-07-14 01:25] - [2009-07-14 03:45] - 1898576 ____A (Microsoft Corporation) 912107716BAB424C7870E8E6AF5E07E1

    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
    Kent8, Dec 2, 2012
    #24

  5. Kent8 TechSpot Member Posts: 22

    F-Secure Online Scanner:

    Scanning Report

    Monday, December 3, 2012 04:25:30 - 04:28:52

    Computer name: RSB-PC
    Scanning type: Quick scan
    Target: System
    6 malware found

    TrackingCookie.Atdmt(spyware)
    • System (Disinfected)
    TrackingCookie.Doubleclick(spyware)
    • System (Disinfected)
    TrackingCookie.Revsci(spyware)
    • System (Disinfected)
    TrackingCookie.WebTrendsLive (spyware)
    • System (Disinfected)
    Trojan.Generic.8207460(spyware)
    • System (Disinfected)
    TrackingCookie.Yieldmanager(spyware)
    • System (Disinfected)
    Statistics

    Scanned:
    • Files: 5518
    • System: 5518
    • Not scanned: 0
    Actions:
    • Disinfected: 6
    • Renamed: 0
    • Deleted: 0
    • Not cleaned: 0
    • Submitted: 0
    Options

    Scanning engines:
    Kent8, Dec 2, 2012
    #25

  6. Broni Malware Annihilator Posts: 39,313   +175

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    =================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
    Broni, Dec 2, 2012
    #26
     

  7. Kent8 TechSpot Member Posts: 22

    OTL reset system restore:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: RSB
    ->Temp folder emptied: 547818896 bytes
    ->Temporary Internet Files folder emptied: 1535832 bytes
    ->Java cache emptied: 49244 bytes
    ->FireFox cache emptied: 27608367 bytes
    ->Flash cache emptied: 492 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 2649522 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 134 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 553.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: RSB
    ->Flash cache emptied: 0 bytes

    User: UpdatusUser

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: RSB
    ->Java cache emptied: 0 bytes

    User: UpdatusUser

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 12032012_044937

    Files\Folders moved on Reboot...
    C:\Users\RSB\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
    Kent8, Dec 2, 2012
    #27

  8. Kent8 TechSpot Member Posts: 22

    Much much better now, how do I thank you now, how to make you happy for all you have done for me and my computer ?

    Thank you from the earth to the god !
    Kent8, Dec 2, 2012
    #28

  9. Broni Malware Annihilator Posts: 39,313   +175

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Dec 2, 2012
    #29

  10. Kent8 TechSpot Member Posts: 22

    Thank you an have a beautiful day/night, thank you thank you thank you !
    Kent8, Dec 3, 2012
    #30

  11. Broni Malware Annihilator Posts: 39,313   +175

    You're very welcome [IMG]
    Broni, Dec 3, 2012
    #31
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