I am having serious virus problems after opening a dodgy file. I have Eset installed and up to date. After Eset notified me of the threat, I chose the 'delete' option but Eset was unable to delete it. I then tried the fix on the Eset website found here http://kb.eset.com/esetkb/index?page=content&id=SOLN2895. After trying the steps on the Eset website, it is still finding multiple threats. The threats found are Patched.A.gen trojan, Conedex.c trojan, sirefef.aw, agent.ba, conedex.b and sirefef.ez trojans. I ran SirefefRemover and ServicesRepair off the website. Every time I try to delete a trojan, Eset gives me 'error while deleting.' Eset is stating some of the trojans have been quarantined and often asks me to reboot my laptop. Upon reboot the threats are still there. I read the sticky thread on techspot and followed the instructions running Malware Bytes and dds. I will attach the logs as required. Please help!